Owner: Mr. Dave Wegener
Business Classification: Computers-Dealers
Customer Experience:
Based on BBB (Better Business Bureau) files, this company has an unsatisfactory record with the Bureau due to unanswered and unresolved complaints. The company has resolved some complaints presented by the Bureau, however, the company did not respond to other complaints.
The Bureau processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months.
These complaints concerned:
2 Sales Practice Issues
1 Delivery Issues
1 Product Issues
1 Refund or Exchange Issues
2 Customer Service Issues
3 Service or Repair Issues
They were closed as:
2 Resolved
8 No Response
This report is actually worse than it appears here as Wegener Media has moved twice since the first complaint was filed (of the 10 listed) Wegener Media actually has (3) separate reports at the BBB of South Carolina website with a total of 11 complaints that are known. The BBB only has a (3) year reporting period. Wegener Media claims to have been in business since 1990.
