I have had my Macbook for almost a year, and it's worked fine so far. Suddenly, out of nowhere, everything just seems to stop responding. I shut down the laptop and then turned it back on, then realized that the Trackpad wasn't working, and neither were any of the keys. The Caps Lock light doesn't even turn on when I hit it. What happened? How do I fix this? Right when it happened, I was using iTunes and had a couple Safari windows open.
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Keyboard and Trackpad don't work on my Macbook!
- Thread starter dchase3
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I've looked around Google for a bit, and I've found out that a lot of people have this problem and that their problems have been fixed by taking it to a repair store and replacing the keyboard and the trackpad and they work again. So, can anyone recommend a good Apple-Approved store that accepts warranties?
Uh, we don't have any idea where you live
Woof, Woof - Dawg![pawprint.gif]()
I was hoping for a chain or a brand name or something... but, if it helps, I'm near Atlanta.
Take it to the Apple Store at Lenox
It is worth it
Edit: You also have Northpoint, Mall of Georgia or Perimeter if they are closer
Woof, Woof - Dawg
...The Apple store maybe?
If your talking about something other than that of the Apple store, call up Apple at 1-800-MYA-PPLE.
They just got someone to come to my school office because the nearest Apple store is 100 miles away when I needed a repair done.
But of course, that ended tragically and I got in big trouble for that one.
Nothing that the repair guy did though.
Huh?
No. The last time I checked, only the Apple store does all the repairing if your product is in warranty.
I plugged in a USB keyboard and it popped up with a screen that said "Cannot identify this keyboard, press OK to identify it" or something like that... only my mouse wasn't working, so I couldn't click okay, and I couldn't just hit enter because it didn't recognize it. So I plugged in a USB Mouse and it just plain didn't recognize it at all. I don't think the mouse was Mac compatible.
Take it to the Apple Store at Lenox
It is worth it
Edit: You also have Northpoint, Mall of Georgia or Perimeter if they are closer
Woof, Woof - Dawg![pawprint.gif]()
Thanks, the Perimeter Mall is the closest to where I am.