Hey everyone,
A couple days ago I lost my iPhone in the office. I know exactly where I left it but of course it is gone now. I suspect it might be stolen as my phone made a call to one of my contacts the morning after I lost it, but since then there has been no activity and the phone seems to be dead when I call it.
Regardless, I need to replace my phone but I just don't have the money to spend more than $199 on it right now. (Please don't give me crap about $400 not being much more than $200... it's just the current situation for me).
I've read that an alternative would be to add a second line and put a new iPhone on that line... I have some questions about the best way to make that happen. Since AT&T is already so paranoid about fraud, I want to go about doing it in the right way so that AT&T won't "flag me" somehow. I've been a customer for many years, so I probably won't look like a risk, but I'd like to hear from someone who has done this before if there is anyone out there.
- I have not yet reported the phone lost/stolen to ATT yet (ok since almost no activity yet). Should I do this before I go add another line and buy the iPhone or after? (Or does it not matter)?
- Should I go to the Apple store or the ATT store to do this (or does it also really not matter)?
- Is the $30/mo data plan part of my original contract, or can I get a cheap replacement phone for the existing iPhone line to remove the data plan fee? If so, should I do this before or after I set up the new line?
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Also, being a profitable customer since probably 2002, and being an AT&T Premier customer- do you think there is any group or person in AT&T that would be more willing to make an exception for me without having to go through adding another line? Has anyone ever got this done for them?
A couple days ago I lost my iPhone in the office. I know exactly where I left it but of course it is gone now. I suspect it might be stolen as my phone made a call to one of my contacts the morning after I lost it, but since then there has been no activity and the phone seems to be dead when I call it.
Regardless, I need to replace my phone but I just don't have the money to spend more than $199 on it right now. (Please don't give me crap about $400 not being much more than $200... it's just the current situation for me).
I've read that an alternative would be to add a second line and put a new iPhone on that line... I have some questions about the best way to make that happen. Since AT&T is already so paranoid about fraud, I want to go about doing it in the right way so that AT&T won't "flag me" somehow. I've been a customer for many years, so I probably won't look like a risk, but I'd like to hear from someone who has done this before if there is anyone out there.
- I have not yet reported the phone lost/stolen to ATT yet (ok since almost no activity yet). Should I do this before I go add another line and buy the iPhone or after? (Or does it not matter)?
- Should I go to the Apple store or the ATT store to do this (or does it also really not matter)?
- Is the $30/mo data plan part of my original contract, or can I get a cheap replacement phone for the existing iPhone line to remove the data plan fee? If so, should I do this before or after I set up the new line?
----
Also, being a profitable customer since probably 2002, and being an AT&T Premier customer- do you think there is any group or person in AT&T that would be more willing to make an exception for me without having to go through adding another line? Has anyone ever got this done for them?