Ok first this is the first time i am working on \ trying to fix a mac. This is my girlfriends ibook g4 that is roughtly 4-5 years old. She receives this message when she tries to boot up her laptop. She believes the OS is version 10.1 or 10.2
I have tried searching for a few troubleshooting tips but have had no luck. For example, I tried booting into Safe mode with no luck. maybe i wasn't holding the right keys? not sure
She does not have the original cds that came with the laptop. so that check disk utility isn't an option.
I also saw this article. http://support.apple.com/kb/TS1417
but could not get to the command prompt to run fsck. once again not sure if i am holding the right keys or it's a timing issue? i thought this would have been my best option.
I am not familar with the Mac commands or basic settings so please be patient with me.
I would like to try to stay away from data recovery if possible.
can anyone help me please? i would really appreicate your help.
Thanks in advance
-Marc
I have tried searching for a few troubleshooting tips but have had no luck. For example, I tried booting into Safe mode with no luck. maybe i wasn't holding the right keys? not sure
She does not have the original cds that came with the laptop. so that check disk utility isn't an option.
I also saw this article. http://support.apple.com/kb/TS1417
but could not get to the command prompt to run fsck. once again not sure if i am holding the right keys or it's a timing issue? i thought this would have been my best option.
I am not familar with the Mac commands or basic settings so please be patient with me.
I would like to try to stay away from data recovery if possible.
can anyone help me please? i would really appreicate your help.
Thanks in advance
-Marc