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New MacBook Pro battery shows 'Replace Now'?

R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
I just received my new MacBook Pro. It's the 2.66 with Anti-Glare screen.
When I started the mac first time, I noticed my battery condition is 'Replace Now'.

Has anyone experienced the same thing before?

I then used the new mac without power cord for about 4 hours(browsing and updating iTunes, no heavy use) before the battery became really low.
 
O

omarjk

macrumors regular
Jan 20, 2008
149
0
London, UK
I got a new 2.66 today as well and it's battery condition is not 'Replace Now' although that could be a software glitch rather than a problem with your battery. This I stress because from what I have read, four hours can be all we are going to get when brightness is near full and a few basic apps are running simultaneously.

I would call AppleCare in any case, if you haven't already. At least the matte screen means you won't have been staring at a perfect reflection of your worried face all day long.
 
tofagerl

tofagerl

macrumors 6502a
May 16, 2006
983
428
It's probably just confused. Try using it on battery power untill it shuts down, then let it rest overnight and charge it to 100 % before turning it on.

It's probably overkill, but that should completely reset it. If you still have the issue after that, call Apple.
 
AppleNewton

AppleNewton

macrumors 68000
Apr 3, 2007
1,697
84
1 Finite Place
yeah how many lights do appear on the side? it may or may notbe conclusive.

however, try running the battery down until the system goesinto standy by/shut down.

you can try a SMC reset as well.
built in battery models;
# Connect the power adapter to a working power source.
# On the built-in keyboard, press (left) Shift-Control-Option along with the power button once.
# Wait 5 seconds and press the power button to start the computer.
 
R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
Thanks guys.

When I first got it, I checked the side lights, they were all on.
I've tried resetting System Management Controller, didn't work for me.

I'm still in the middle of my first charge, I'll wait until it's 100% and then leave it on until it's powered off. See how it goes:confused:
 
R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
It's so annoying that Apple Support is not working on Sunday, in Australia (maybe it's same across the world), I have to call them on Monday.
 
mackmgg

mackmgg

macrumors 68000
Nov 2, 2007
1,660
572
renshao said:
It's so annoying that Apple Support is not working on Sunday, in Australia (maybe it's same across the world), I have to call them on Monday.
Click to expand...

They are in the US, and its a Jewish holiday today. I don't know if they would close for that, but they are normally open 7 days a week here.
 
R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
The battery completely died

This is bad.
When I was charging, the battery died completely. It was showing 'Not Charging', and I couldn't get more than 4 side lights on. I then tried to pull off power cord and plug it in again. Guess what, The moment I pulled the cord off this new mac just powered off, the battery is not providing any power.

Then I press the 'start up' button, nothing happened. I put the power code back and started the mac, my time has been reset back to 1969. Now if I shutdown my mac, I'll have to reset the time next time I start it up.

I'll definitely have to send it back. This is definitely not a pleasure experience for my first mac.:(

Generally, would Apple simply replace the faulty parts of you or do they give you a new mac?
 
R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
I brought it back to apple store, they've ordered a new one for me. Another 2 weeks wait.:rolleyes:
 
clyde2801

clyde2801

macrumors 601
Mar 6, 2008
4,365
54
In the land of no hills and red dirt.
renshao said:
I brought it back to apple store, they've ordered a new one for me. Another 2 weeks wait.:rolleyes:
Click to expand...

WHAT?!? Were you outside of the two week return window?!? :eek: I would have demanded a new one then and there. Buying a brand new piece of equipment with a defective, necessary, non-user serviceable part and having to wait two weeks when replacements are in the frakkin' store is unacceptable.
 
R

renshao

macrumors newbie
Original poster
Aug 26, 2009
19
0
clyde2801 said:
WHAT?!? Were you outside of the two week return window?!? :eek: I would have demanded a new one then and there. Buying a brand new piece of equipment with a defective, necessary, non-user serviceable part and having to wait two weeks when replacements are in the frakkin' store is unacceptable.
Click to expand...

Mine is the anti-glare version, so they don't keep them in stock. I received my new one last Friday!
 
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