http://consumerist.com/2009/12/att-customer-service-new-york-city-is-not-ready-for-the-iphone.html
A call from The Consumerist to AT&T online sales:
Daphne: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Laura: Hi, I was looking at the iPhone 3Gs and the system tells me that I cannot order one in my ZIP code. My zip code is 11231. (Brooklyn, NY) Is this true? Are iPhones no longer available in New York City?
Daphne: I am happy to be helping you today . Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone.
Daphne: You don't have enough towers to handle the phone.
Laura: Thank you for your help. So the phone is not available to people anywhere in the city?
Daphne: Yes this is correct Laura.
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This is an effing joke. You are actually trying to stop paying customers from using your service? AT&T, you're an embarrassment. Apple had better make sure this exclusivity ends next year. This is about as ridiculous as it can get.
A call from The Consumerist to AT&T online sales:
Daphne: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Laura: Hi, I was looking at the iPhone 3Gs and the system tells me that I cannot order one in my ZIP code. My zip code is 11231. (Brooklyn, NY) Is this true? Are iPhones no longer available in New York City?
Daphne: I am happy to be helping you today . Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone.
Daphne: You don't have enough towers to handle the phone.
Laura: Thank you for your help. So the phone is not available to people anywhere in the city?
Daphne: Yes this is correct Laura.
-----------
This is an effing joke. You are actually trying to stop paying customers from using your service? AT&T, you're an embarrassment. Apple had better make sure this exclusivity ends next year. This is about as ridiculous as it can get.