Help please, Apple Tv will not recognize itunes on my mac. I can log into youtube so there is no network problem. I have reset Apple Tv to the factory settings with no help. Also Apple Tv will not recognize my iPhone in the remote application.
I really wish Apple could figure out what is wrong and fix it, but to them the TV is a hobby so I don't expect to ever get any real support.
Did they actually say that when you called them?
Sounds to me like you have a network issue. I know you said you don't think so since you're getting out to YouTube. Is the AppleTV connecting to the same network as your iPhone and the computer on which iTunes is running? Or is your AppleTV perhaps hitting some other wifi hotspot?Help please, Apple Tv will not recognize itunes on my mac. I can log into youtube so there is no network problem. I have reset Apple Tv to the factory settings with no help. Also Apple Tv will not recognize my iPhone in the remote application.