iPad locked-up, will not restore.

My iPad locked-up while playing Angry Birds, and I had to press the home button and the power button together in order to restart it. After doing that, the iPad will not boot past the screen with the Apple logo.

I googled around and found out that by pressing the home button while connecting it to my Mac with the USB-cable, I could put it into recovery mode. And it worked. I got the dialog box in iTunes telling me that it found an iPad volume that needed to be restored. iTunes downloaded the iPad software and prepared to restore when I got error message with code 14.

I looked up that error message in a support document:
http://support.apple.com/kb/TS1275

And it seems to be something regarding the USB-connection.
I have tried to restore it on three different Macs: two MacBook Pro's and on a Mac Pro.

And I also tried this: http://support.apple.com/kb/HT1747

But I still get that error message 14.

What can I try now to get it working again? Might there be some issue with the iPad hardware? Is my iPad bricked?


Cheers,

Ray.

I've now also tried to recover on a Windows PC, but no luck there either. On the PC I get both error message 13 and 14. :/

Argo: Thanks for the tip I've tried it and itunes still says that "the iPad could not be restored. An unknown error occurred (14)" :/

emkwan: The iPad is not jailbroken.

I think I've tried everything now, apart from calling Apple.
And I had a look in Console.app as I got the error message in iTunes:


22.05.10 15.00.30 usbmuxd23 _MobileDeviceConnect_locked: This is not the droid you're looking for (is actually com.apple.mobile.restored). Move along, move along.

22.05.10 15.00.30 usbmuxd23 _MobileDevicePairWorker: Pair worker (0x0xb0114000) could not connect to lockdownd: kAMDWrongDroidError

22.05.10 15.00.30 iTunesHelper176 _MobileDeviceConnect_locked: This is not the droid you're looking for (is actually com.apple.mobile.restored). Move along, move along.

22.05.10 15.00.30 iTunes750 _MobileDeviceConnect_locked: This is not the droid you're looking for (is actually com.apple.mobile.restored). Move along, move along.

22.05.10 15.00.46 com.apple.usbmuxd23 MuxTCPInputSCE received RST for 0x2-f166a08f7dbc0d9b4baf572d6732ee0127272c75@0x24100000:12345->0x202920-iTunes/com.apple.iTunes:3328: handleConnectResult: failure - 61

22.05.10 15.00.46 com.apple.usbmuxd23 MuxTCPInputSCE received RST for 0x2-f166a08f7dbc0d9b4baf572d6732ee0127272c75@0x24100000:12345->0x202920-iTunes/com.apple.iTunes:3584: handleConnectResult: failure - 61

--

Anyone know how to read this? (I liked that Star Wars reference in there by the way, hehe.)

I just talked to Apple Support in Norway. And I since the iPad is not yet released here, I have to either send it to a service center in the states. Or wait until friday, when the iPad is release in certain european countries and contact Apple in one of those countries. So I'll try and call Apple in England next week i think.