Hey Guys, I dropped my phone and it shattered both my front and black glass and also I can see a crack on my screen. The phone itself looks real terrible as though someone stamped on it several times. I called Apple and they are sending me a replacement and I will be getting it tomorrow. Now that I have paid around 229 for the replacement will I be charged more if I send the device and they see that there's too much of damage or the 229 is flat rate? I spoke with senior iPhone advisor and she assured me that there won't be any more charge. I also requested an unlock iPhone 4, so will I be getting an unlocked one?