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New 13" MBA Ultimate going back

Stealthipad

Stealthipad

macrumors 68040
Original poster
Apr 30, 2010
3,223
7
Just picked it up yesterday, took it home and was in the middle of updating the OSX software. Left the room and came back in a 1/2 hours and it was shut down.:eek:

Did the update again thinking maybe it was done and had shut it's self down normally but after 10 minutes into just downloading the update the fan started to roar and it simple turned it's self off, again.:eek:

After that I gave up on downloading the update and just started playing with the OSX software when the fan kicked in and it turned off again.:eek: Back in the box for return today. I would get another to replace it but have lost my confidence and will just pay the 10% to get my money back.

I still love my iMac!:)
 
Small issue & a loss of confidence? Always a bad apple in the bunch (no pun intended). I'm sure you can get your problem resolved with a little patience. Have faith young Jedi.
 
Life may be a long struggle for you with many disappointments along the way....

Hope I'm wrong...
 
I'd suggesting taking it back for an exchange. There are always reports of some bad units every time Apple (or anyone else) releases a brand new or redesigned product. It's possible you just got a dud. That happened to me, but it's been a week with my replacement and so far everything's been fine.

That said, if you do decide you want a refund, have them look at it first and see what the issue is. If they agree you got a defective one they will likely waive the restocking fee.
 
MAN I thought i had high expectations you cant go through life thinking everything is perfect from the get go! Stick it out dude! You will NOT regret it, its an awosme machine the light weight is SOOOO nice. or I guess you could go to a huge outdated 15" MBP :)
 
You got a lemon, happens to everybody in a lifetime with some type of product. No need to create a whole thread over it, honestly. Do people create threads on forums every time they buy something that was defective in the box? It makes more sense to create a whole thread when you can't get one that works. Just take it back and get another one. Done.
 
drbob20 said:
Small issue & a loss of confidence? Always a bad apple in the bunch (no pun intended). I'm sure you can get your problem resolved with a little patience. Have faith young Jedi.
Click to expand...

+1. Defective electronics are very common no matter what brand you buy. Work in electronics retail once you will be amazed at how much stuff comes back.

Or work in IT, you'll be amazed how much has to go back that is brand new or how much brand new stuff needs fixing.
 
Stealthipad said:
Just picked it up yesterday, took it home and was in the middle of updating the OSX software. Left the room and came back in a 1/2 hours and it was shut down.:eek:

Did the update again thinking maybe it was done and had shut it's self down normally but after 10 minutes into just downloading the update the fan started to roar and it simple turned it's self off, again.:eek:

After that I gave up on downloading the update and just started playing with the OSX software when the fan kicked in and it turned off again.:eek: Back in the box for return today. I would get another to replace it but have lost my confidence and will just pay the 10% to get my money back.

I still love my iMac!:)
Click to expand...


Your lack of patience cheated you out of a heck of a great computing experience. Too bad for you.
 
BENJMNS said:
my guess is it was a financial stretch
Click to expand...

LOL. What a poor guesser!

I was wary because it costs so little but then when it would not work, well I figured that is all you get. i own a company with 42 employees.

You likely are not even employed.:eek:
 
entatlrg said:
Your lack of patience cheated you out of a heck of a great computing experience. Too bad for you.
Click to expand...

I see the little Air fan boies are live and well. I will stick to my W510, the air is way too light duty to do more than a little light duty student work.:eek:
 
HLdan said:
You got a lemon, happens to everybody in a lifetime with some type of product. No need to create a whole thread over it, honestly. Do people create threads on forums every time they buy something that was defective in the box? It makes more sense to create a whole thread when you can't get one that works. Just take it back and get another one. Done.
Click to expand...

Well i guess the OP just wanted some pep talk from us MBA lovers. You have lots of other threads to read btw :rolleyes:
 
chrono1081 said:
+1. Defective electronics are very common no matter what brand you buy. Work in electronics retail once you will be amazed at how much stuff comes back.

Or work in IT, you'll be amazed how much has to go back that is brand new or how much brand new stuff needs fixing.
Click to expand...

I will not be amazed, two others were at the store returning their Air. One was on his third unit. It does not take 3 for me to realize that it is not "serious" hardware. I was hoping it could actually be used in business but was wrong as it is way to light duty. I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!

I will agree that Apple has good service ans the refunded my money 100% will not restocking fee, as they should!
 
Stealthipad said:
I will not be amazed, two others were at the store returning their Air. One was on his third unit. It does not take 3 for me to realize that it is not "serious" hardware. I was hoping it could actually be used in business but was wrong as it is way to light duty. I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!

I will agree that Apple has good service ans the refunded my money 100% will not restocking fee, as they should!
Click to expand...

so two others were returning their Airs...:rolleyes::rolleyes:
Keep moving nothing to see here...
 
Stealthipad said:
I have purchased six Thinkpads in the last 4 months and not a single one has had a defect.
Click to expand...

The last Thinkpad I bought I had to sell on Ebay just a few days after getting it - the lid wouldn't close evenly on it, but since its not really broke there was nothing else I could do, and Lenovo does not accept returns for anything once you take it out of the box. Not even if you wanted to pay the restocking fee. While it worked fine, the fit/finish of it was really disappointing.

Have owned and used many Thinkpads - IMO the quality now is not what it once was when IBM used to engineer/build them.
 
Didn't knew about that 10% return policy, that's wack. I mean if you bought it and returned it the next day, what's the point in Apple keeping 10% for your money back?
2 and half years ago i bought a brand new Nokia n95 8GB and the next day it fried, in electronics there are some products that fail unexpectedly, like 1 in a couple of thousands.
 
Stealthipad said:
I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!
Click to expand...

First, you should keep in mind that the people who have defects are far more likely to say something in a forum than those who are perfectly happy with their computers.

Second, regarding the embarrassing iMacs...didn't you say this in another thread?

"I have had just great experience with Apple stuff and I am a WIndows 7 only user (via bootcamp) on all of my iMacs." [emphasis added]

Why do you keep buying them if they're so embarrassing? :confused:
 
Sorry I posted on this thread...should have seen the troll in the first post. Light student work my a%%....
 
Stealthipad said:
I will not be amazed, two others were at the store returning their Air. One was on his third unit. It does not take 3 for me to realize that it is not "serious" hardware. I was hoping it could actually be used in business but was wrong as it is way to light duty. I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!
Click to expand...
What you are saying here seems to be the irrational lashing out of a man who has been offended by another poster's suggestion that he couldn't really afford a 13 inch Ultimate MBA. It appears to me, at least, that you may take yourself way, way too seriously to be posting to MacRumors, where some who read your words may have only 41, or even fewer, employees.

If you had considered what posters have been saying about the 13 inch Ultimate MBA here, instead of reacting angrily to another poster, you would have realized that the overwhelming majority of those of us who have this model have found it entirely reliable and incredibly powerful. From this I suggest you would have seen that your initial decision to buy a 13 inch Ultimate was a wise one and your decision to return it is, well, less wise.
 
Stealthipad said:
I will not be amazed, two others were at the store returning their Air. One was on his third unit. It does not take 3 for me to realize that it is not "serious" hardware. I was hoping it could actually be used in business but was wrong as it is way to light duty. I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!
Click to expand...

I have purchased 6 different apple products and never had any issues with them. All except Air were purchased used. Air I received from apple has 0 issues now. Can you explain what is "serious" hardware? 10 pound 18" stinkpad? What kind of business are you in that you find air too light for duty? :)
 
Stealthipad said:
I will not be amazed, two others were at the store returning their Air. One was on his third unit. It does not take 3 for me to realize that it is not "serious" hardware. I was hoping it could actually be used in business but was wrong as it is way to light duty. I have purchased six Thinkpads in the last 4 months and not a single one has had a defect. From what I read in these forums this is not the case with Apple. The iMac would be an embarrassment to any company!

I will agree that Apple has good service ans the refunded my money 100% will not restocking fee, as they should!
Click to expand...

The air is for a lot more heavy use then people credit it for. I can use Maya, Unity 3D, ZBrush, and XCode on it just fine. I have also ran Logic on it.

As for thinkpads, I won't go there. They are not these amazing tank machines people make them out to be especially since IBM became Lenovo.
 
kalex said:
I have purchased 6 different apple products and never had any issues with them. All except Air were purchased used. Air I received from apple has 0 issues now. Can you explain what is "serious" hardware? 10 pound 18" stinkpad? What kind of business are you in that you find air too light for duty? :)
Click to expand...

yes and I've purchased double figure number of Apple products and they all had serious issues within 18 months.

whats your point...?

your anecdotal evidence (like mine) is useless.
 
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