Now that we've had some time to reflect and get a feel for our iPhone 4's, do you think 'antennagate' was overblown or accurately depicted a design flaw?
Now that we've had some time to reflect and get a feel for our iPhone 4's, do you think 'antennagate' was overblown or accurately depicted a design flaw?
I think it was overblown in the fact that a lot of media coverage made it look as if it was a problem that was exclusive to Apple. I think that it's been taken down now (probably due to copyright reasons) but someone put up an amazing site that had scans from loads of mobile phone user guides showing the page of each phone's instruction manual where it said "don't hold it here" or "don't touch here", often complete with diagrams. Apple got wacked so hard because they have such a high profile in the industry.
- Julian
That dumb email from Steve Jobs didn't help.
Of course it was overblown. Writing anything about Apple or its products is guaranteed eye balls.
Exactly. Antennagate was not just about the antenna design itself. It was about how Apple handled it and other revelations.
1) Act like it's just a user problem ("You're holding it wrong.")
2) Suddenly "discover" in their code that they've been showing extremely bogus signal levels for years in the status bar.
3) Tell everyone they didn't know beforehand about the signal loss, but strangely have a bumper case waiting in their inventory.
4) Hold a very uncomfortable press conference, using numbers carefully selected to minimize the problem: Return numbers only from ATT stores. Applecare complaint rates from days before. Additional dropped call numbers without telling how many users they applied to. Show off an antenna test facility without listing how much the iPhone team got to use it, or if any tests were done while using a human hand.
5) Even though it's "not a problem", put out ads for additional antenna engineers and testers.
Not to mention that it was clear to everyone that the typical Apple fetish for secrecy meant that most field testers used cases that had hid the problem. And even if they did notice, the rules against internal groups talking to each other meant far less chance of the discovery of any problem.
In short, there were a lot of lessons here about how NOT to do things.
Apple owes a lot of their success to the free press coverage they get. This time, they goofed up and it went against them. If you live by the sword...
3) Tell everyone they didn't know beforehand about the signal loss, but strangely have a bumper case waiting in their inventory.
It was overblown if it didn't affect you.
For me it was not overblown and very frustrating.
Exactly. Antennagate was not just about the antenna design itself. It was about how Apple handled it and other revelations.
1) Act like it's just a user problem ("You're holding it wrong.")
2) Suddenly "discover" in their code that they've been showing extremely bogus signal levels for years in the status bar.
3) Tell everyone they didn't know beforehand about the signal loss, but strangely have a bumper case waiting in their inventory.
4) Hold a very uncomfortable press conference, using numbers carefully selected to minimize the problem: Return numbers only from ATT stores. Applecare complaint rates from days before. Additional dropped call numbers without telling how many users they applied to. Show off an antenna test facility without listing how much the iPhone team got to use it, or if any tests were done while using a human hand.
5) Even though it's "not a problem", put out ads for additional antenna engineers and testers.
Not to mention that it was clear to everyone that the typical Apple fetish for secrecy meant that most field testers used cases that had hid the problem. And even if they did notice, the rules against internal groups talking to each other meant far less chance of the discovery of any problem.
In short, there were a lot of lessons here about how NOT to do things.
Apple owes a lot of their success to the free press coverage they get. This time, they goofed up and it went against them. If you live by the sword...
Exactly. Antennagate was not just about the antenna design itself. It was about how Apple handled it and other revelations.
1) Act like it's just a user problem ("You're holding it wrong.")
2) Suddenly "discover" in their code that they've been showing extremely bogus signal levels for years in the status bar.
3) Tell everyone they didn't know beforehand about the signal loss, but strangely have a bumper case waiting in their inventory.
4) Hold a very uncomfortable press conference, using numbers carefully selected to minimize the problem: Return numbers only from ATT stores. Applecare complaint rates from days before. Additional dropped call numbers without telling how many users they applied to. Show off an antenna test facility without listing how much the iPhone team got to use it, or if any tests were done while using a human hand.
5) Even though it's "not a problem", put out ads for additional antenna engineers and testers.
Not to mention that it was clear to everyone that the typical Apple fetish for secrecy meant that most field testers used cases that had hid the problem. And even if they did notice, the rules against internal groups talking to each other meant far less chance of the discovery of any problem.
In short, there were a lot of lessons here about how NOT to do things.
Apple owes a lot of their success to the free press coverage they get. This time, they goofed up and it went against them. If you live by the sword...
i know, but i'm still mad about that whole charade.