Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Tarzanman

macrumors 65816
Original poster
Jul 16, 2010
1,304
15
Mirror of Seattle Rex's win in small claims court against Apple, Inc. for selling him a defective Macbook Pro and refusing to replace it

http://www.dubjah.org/ShameOnApple
A few years ago, Apple sold me a $4,000 computer with a defective graphics chip/logic board. The defective part was the Nvidia 8600M GT GPU, and when it was discovered that the machine was defective, Apple refused to take it back and issue me a refund. Instead, they promised to replace the 8600M GT boards when they failed, up to 4 years from the date of purchase.

Three years later, the board failed, and predictably, Apple refused to replace it. Instead, they used the fact that the machine wouldn’t boot (due to the failed logic board) to deny the repair. Not only that, but in addition, they tried to charge me a hefty sum of money to have it replaced, knowing full well that Nvidia pays for the full repair cost..........

...Apple may be profitable, but it’s not well. Something is wrong at the highest levels, and if I was strongly tied to the company financially, I might be worried. Although blinded by Apple’s success in the near-term, I don’t think history will judge the company favorably..........

...........If what I have seen from Apple is any guide, they will spend $50 Million to get out of paying my four-figure judgement, simply out of spite. Just how much of the shareholder’s money will Apple end up spending because they tried to screw Seattle Rex remains to be seen.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.