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Can't update iTunes

H

hansbraul

macrumors newbie
Original poster
May 7, 2012
20
0
When I get notification that a new version is available, I start the process and it begins downloading but tells me it can't install until I turn off iTunes. I don't have iTunes running. I've tried following a fresh restart and it still thinks iTunes is running. How can I convince my computer otherwise?
I'm running OS X version 10.5.8. Any help would be appreciated.
 
hansbraul said:
When I get notification that a new version is available, I start the process and it begins downloading but tells me it can't install until I turn off iTunes. I don't have iTunes running. I've tried following a fresh restart and it still thinks iTunes is running. How can I convince my computer otherwise?
I'm running OS X version 10.5.8. Any help would be appreciated.
Click to expand...

Close Itunes
Run software update from the small Apple symbol top kept of for screen
 
Last edited:
A little more info would be useful. Which version of iTunes are you running? From where do you get the info re the update - from iTunes or Software Update? If it was from the former, I'd ignore it as this has been known to happen particularly on Leopard/Snow Leopard.
 
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