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Dead pixel question

J

JohnDoe98

macrumors 68020
Original poster
May 1, 2009
2,488
99
After 3 weeks of a perfect screen, I now have a little white spot that is brighter then everything else. It looks like a comma "," and it's apparent on all backgrounds except a black background. A gentle rub did nothing to get it out. Rebooting and powering off are also useless. With the screen off and properly cleaned, there are no visual imperfections so this isn't a scratch but is an issue with the LCD.

Does this sound like a dead pixel, or a few dead pixels adjacent to each other, to you?

I guess if I can't fix it, to the Genius bar I'm bound.
 
I think the Genius Bar is your best bet. Free inspection and diagnosis. That's hard to beat. Good luck on getting things straightened out.
 
user418 said:
I think the Genius Bar is your best bet. Free inspection and diagnosis. That's hard to beat. Good luck on getting things straightened out.
Click to expand...

Yeah, I suppose you are right. It's just hard to schedule them in and they seem overloaded on weekends as there are no appointments, so if I could find a fix myself that'd be great. Google wasn't much help so I figured I'd ask here to see if anyone had good ideas.
 
JohnDoe98 said:
Yeah, I suppose you are right. It's just hard to schedule them in and they seem overloaded on weekends as there are no appointments, so if I could find a fix myself that'd be great. Google wasn't much help so I figured I'd ask here to see if anyone had good ideas.
Click to expand...

mobilehaathi said:
A white spot that doesn't show on a black background? Odd.
Click to expand...

Yeah, really strange. I did a Google search also and turned up lots of pages regarding spots on screen. Read through several but found nothing to match your exact situation. Everything does seem to point to a dead pixel though.
 
user418 said:
Yeah, really strange. I did a Google search also and turned up lots of pages regarding spots on screen. Read through several but found nothing to match your exact situation. Everything does seem to point to a dead pixel though.
Click to expand...

Well thanks for checking! :)
 
Tritons said:
If you can't see it on black it isn't dead pixel it's stuck.
Click to expand...

I guess. Well I was lucky and a Genius appointment opened up for first thing this morning. I brought it in and they said the display needs to be changed. They had no replacement models in stock, told me I was the first person to bring a Retina MBP in for repair, so they had to order the screen and that might take a while given it's brand new part. They'll call me when it gets in to do the repair. Apparently when it's out of warranty to change the screen is a 700$ repair.

Ah well, at least I have a repair number and they are committed to fixing it now.

Thanks for everyone's input.
 
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