how does an applecare repair work?

miles400

macrumors member

Original poster

Jul 4, 2012

41

0

• Jul 21, 2012

• #1

Hi if I ever needed to take my RMBP to get it repaired by apple and my user account had a password would they be able to bypass it and get in and possibly mess up my programs by accident.

 

GGJstudios

macrumors Westmere

May 16, 2008

44,560

957

• Jul 21, 2012

• #2

miles400 said:

Hi if I ever needed to take my RMBP to get it repaired by apple and my user account had a password would they be able to bypass it and get in and possibly mess up my programs by accident.

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They're not going to "mess up" your programs. They're only going to do whatever is necessary to fix your problem. Make a backup of your drive before you take it in.

 

miles400

macrumors member

Original poster

Jul 4, 2012

41

0

• Jul 21, 2012

• #3

GGJstudios said:

They're not going to "mess up" your programs. They're only going to do whatever is necessary to fix your problem. Make a backup of your drive before you take it in.

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Well from previous experience I know that they don't know much.

 

miles01110

macrumors Core

Jul 24, 2006

19,260

38

The Ivory Tower (I'm not coming down)

• Jul 21, 2012

• #4

miles400 said:

Well from previous experience I know that they don't know much.

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Doesn't sound like you actually have any prior experience. It's kind of a moot point anyways - if you want your machine serviced by Apple you run the risk of them "messing up" your programs, although it's not going to happen.

 

P

Puevlo

macrumors 6502a

Oct 21, 2011

633

1

• Jul 22, 2012

• #5

They will likely need to have access to a user account to confirm the issue is resolved.

 

mgartner0622

macrumors 65816

Jun 6, 2010

1,018

0

Colorado, USA

• Jul 22, 2012

• #6

Puevlo said:

They will likely need to have access to a user account to confirm the issue is resolved.

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Yes, they'll ask you the login information, or if you'd like to create a temporary account/password for them to troubleshoot and test the computer with.