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Zbyszek

macrumors newbie
Original poster
Jun 2, 2014
1
0
Paris, France
By updating an anti-spy software recommended by my bank, SG, software, Trusteer Rapport crashed. Trusteer advised me to uninstall the software and do a new install, but first I have to delete the following commands in Terminal. It turns out that I have never dared to do anything in Terminal and I understand that an incorrect manipulation may cause me a lot of trouble. I need advice.

Advices from Trusteer Rapport

In the Terminal blank screen that appears, enter exactly the following commands and press Enter after each one:

rm -rf ~/Library/Application\ Support/Rapport/
sudo rm -rf /Library/Rapport/
sudo rm -rf /var/root/Library/Application\ Support/Rapport/
sudo rm -rf /Library/PreferencePanes/RapportPreferences.prefPane
sudo rm -rf /var/log/rooksd/

MacBook 13-inch, Aluminum, Late 2008 - 2.4 GHz -OS X 10.9.3 (Mavericks)
 
That all looks safe to me. One danger in running rm -rf from the command line is in mis-typing the path to be deleted. As an example, if you accidentally typed a space after the first /, you would delete the entire drive. Not good.

To be defensive, I would change to the parent directory of each and just delete the required subdirectory, i.e.:

Code:
cd ~/Library/Application\ Support/
rm -rf Rapport

cd /Library/
sudo rm -rf Rapport

cd /var/root/Library/Application\ Support/
sudo rm -rf Rapport

cd /Library/PreferencePanes/
sudo rm -rf RapportPreferences.prefPane

cd /var/log/
sudo rm -rf rooksd
 
I would copy and paste each line into the Terminal window. Do this one line at a time. This is the simplest way to avoid typing mistakes, because there's no retyping.

The command lines look reasonable to me.
 
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