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opentoe

macrumors newbie
Original poster
Sep 7, 2014
8
0
I have a company iphone that connects to an exchange server. I have a problem that I've been trying to find out if it is the phone or the server. When you have an iphone connected with exchange it operates a little different with contacts. You have your local contacts and then you have your exchange/activesync contacts. You can change what groups to search when you are in the contacts app. When I change my contacts group to my exchange server only and search for a user it will find the user. Then I will click on the user and the phone will display the users name, title and phone number. That's it. No address or location. This is what kills me. I need to see the users address and/or location. I know the contact itself has this information because I can view the contact with my email client and see all the users information there. I want to know (and I really hope someone knows what I'm talking about) how to get the address to show up when searching for contacts via exchange. Now, if I save that contact I can input an address and do whatever I want, but that defeats the whole purchase of being able to access my companies global address book via cellular. I work for a large company and there are probably over 30,000 contacts on the exchange server and they are always changing, so it wouldn't even be feasible to store them locally. I basically want to know if there is a way to view a contacts address that I just found on the exchange server?

Now, I did previously use a Blackberry 9930 before my company gave me an iphone. The Blackberry would display ALL the users information, including address. Basically all the fields. And this wasn't viewing locally stored contacts, this was viewing the contact right on the exchange server, so I know it can be done....but can it be done with an iPhone?

This little quirk has bothered me a lot and if I can't find a resolution I may ask to be switched back to Blackberry. Contact management with an Iphone is very poor compared to Blackberry. I could definitely tell which phone was designed better for business. The Iphone seems to be geared towards texting/facetalk/pics/apps/games and the Blackberry was basically geared towards business/contact management/messaging. Please tell me my company didn't give me a kids toy for a phone. :)

Thanks
 
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