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Return policy extended until January 8th!

trlyka

trlyka

macrumors 6502a
Original poster
Dec 26, 2011
539
7
Just FYI folks….I ordered my 6 through Apple on Friday and she told me the return policy is extended until Jan. 8th because of the holidays. I think that is pretty standard for this time of year, but just letting you know incase you thought you only had 14 days :)
 
trlyka said:
Just FYI folks….I ordered my 6 through Apple on Friday and she told me the return policy is extended until Jan. 8th because of the holidays. I think that is pretty standard for this time of year, but just letting you know incase you thought you only had 14 days :)
Click to expand...

That will allow more people a chance to be undecided, longer!;)
 
trlyka said:
Just FYI folks….I ordered my 6 through Apple on Friday and she told me the return policy is extended until Jan. 8th because of the holidays. I think that is pretty standard for this time of year, but just letting you know incase you thought you only had 14 days :)
Click to expand...

You might have longer than the 14 days to return the device, but from past experiences, after 14 days your upgrade subsidy would not be reset, and with AT&T Next you would have already had to make some payments. So for phones, the extended return policy is pretty much useless.
 
Mlrollin91 said:
You might have longer than the 14 days to return the device, but from past experiences, after 14 days your upgrade subsidy would not be reset, and with AT&T Next you would have already had to make some payments. So for phones, the extended return policy is pretty much useless.
Click to expand...

Unless you're paying full price up front like a lot more people are doing now.
 
tardman91 said:
Unless you're paying full price up front like a lot more people are doing now.
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Yes, of course. But the vast majority of people are in contracts or now using carrier upgrade programs.

I just wanted to submit that post to warn people that though it may seem like they get the longer return window, if you are on a subsidy or carrier upgrade program, you still only have 14 days.
 
tardman91 said:
Unless you're paying full price up front like a lot more people are doing now.
Click to expand...

I did pay full price, always have. So I guess it only applies to that scenario? I didn't know it made a difference.
 
Nice. I hope Apple release iphone 6s in january so I'm gonna borrow their iphone for a month :D
 
must be nice, u have exactly zero days to return it once u removed the wrapper of the box over here lol
 
trlyka said:
Just FYI folks….I ordered my 6 through Apple on Friday and she told me the return policy is extended until Jan. 8th because of the holidays. I think that is pretty standard for this time of year, but just letting you know incase you thought you only had 14 days :)
Click to expand...

Does your receipt say so? I ask because I picked up an ipad air 2 on the 12th, and my return policy is for 14 days.
 
This is only stores yes? I have an apple store about an hour and a half away and I've held off on the 6+ because I was worried about the RAM and bending but if I can try the phone for that long I may just go get one to try for a month.
 
Always buy electronics during the holidays.... snag some good deals, make the stores price match each other, and get a longer return policy!
 
The Apple store in Leawood, KS just told me that the return policy was "within 13 days", even for full price off-contract phones. Go figure.
 
Erphern said:
The Apple store in Leawood, KS just told me that the return policy was "within 13 days", even for full price off-contract phones. Go figure.
Click to expand...

I thought Apple only extended the return window for other products (not iPhones or non-WiFi only iPads) at the holidays.
 
trlyka said:
Just FYI folks….I ordered my 6 through Apple on Friday and she told me the return policy is extended until Jan. 8th because of the holidays. I think that is pretty standard for this time of year, but just letting you know incase you thought you only had 14 days :)
Click to expand...

I went to the apple store yesterday and bought an iPhone 6+ and I asked about the return policy if it is till January since it is holiday season. The employee said he will go double check with his supervisor and he came back and told me that only accessories can be returned till jan but phones are still in the 14 days time frame.

Just sharing what happened with me.
 
trlyka said:
I did pay full price, always have. So I guess it only applies to that scenario? I didn't know it made a difference.
Click to expand...

It actually doesn't make a difference. They'll still take it back. Your carrier just won't ease up on the contract.

Now if you're using next or edge? I have no idea lol.
 
Well i just talked to a supervisor ans he said thay phones sold at retail price jave till january to be exchanged or returned
 
There, Apple's policy updated:

"Items purchased at the Apple Online Store that are received between November 1, 2014 and December 25, 2014, may be returned through January 8, 2015. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2014 are subject to the Standard Return Policy.".

Edit: I just called Apple, and they said this policy doesn't really apply to iPhones, but they have a little more flexibility with off-contract phones.
 
Last edited:
Well, despite my local Apple store telling me yesterday that I definitely couldn't return the iPhone 6 I bought on November 1st, today they let me do so without any hesitation. I think the policy is a little vague, and it just depends on who you talk to.

I returned the 6 and walked out with a "gold" 128GB 6+. I'm liking the 6+ better so far. :)
 
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