Under Australian Consumer Law and our statutory rights, replacements/returns are not limited to a set time period. Instead, they apply for the amount of time that is reasonable to expect, given the cost and quality of the item.
The 1 year manufacturer warranty is an ADDITION to our rights as a consumer.
A personal example of mine is my iPhone 5. Purchased in 2012 at launch with no apple care. In mid 2014, the camera stopped working for no reason. I called up apple. The lady said I'd have to pay $xxx to get it fixed. I said no, that violates my consumer rights and basically quoted the paragraph above. Low and behold, a new (refurbished), iPhone 5 arrived at my door in less than a week for the grand total of $20 (I had to pay for shipping).
In summary, phones are generally sold on a 2 year contract, thus it is reasonable to expect a phone to last 2 years (particularly an $800 iphone).
Take a look at this
http://www.gizmodo.com.au/2012/08/h...efective-out-of-warranty-iphone-in-australia/
It applies to anything really, as it is consumer law; fridges, TV, cars, whatever.
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