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M

MacM4ODA

macrumors regular
Original poster
Jan 10, 2009
102
2
Arizona
external HD's, like the Western Digital ?

i have one for my iMac and it is malfunctioning. i constantly get this message: "unable to get status of BU disk", so i pulled the power cord.

i called WD and their help did not......, HELP !!
 
S

Samuelsan2001

macrumors 604
Oct 24, 2013
7,729
2,153
Here

MacM4ODA said:
external HD's, like the Western Digital ?

i have one for my iMac and it is malfunctioning. i constantly get this message: "unable to get status of BU disk", so i pulled the power cord.

i called WD and their help did not......, HELP !!
Click to expand...

They have their own forums, you are more likely to get a quick answer there.

http://community.wd.com/
 
roadkill401

roadkill401

macrumors 6502
Jan 11, 2015
472
98
it sounds like the disk in the external enclosure is failing. Unless it is under warranty, then I would suggest chucking it. Quite often it is cheeper to buy another drive than it is to send it back in to get fixed.
 
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