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I-tunes doesn't see my I-touch

V

VillageIdiot

macrumors newbie
Original poster
Mar 29, 2004
13
0
Hi, I wonder if someone could help me here. I installed Leopard the other night and everything seemed to be fine.

However, I noticed today, that when I plugged in my Itouch to upload some pictures on it, my computer doesn't see it. Strange thing is, the Itouch knows its been plugged into something and switches to the green battery screen.

How do I get these 2 talking again?

Oh, also, one more thing. On the dock, it used to have a small arrow under the programs that were running. Since updating, the little arrows have disappeared. I kinda miss those things.

Thanks
 
Make sure you have all the current System Updates. The iPod Touch should by default launch iTunes (though that can be disabled). Do yo have iTunes launched first, or do you let the iPod trigger it?

The Leopard Dock now displays little blue-white "lights" under the active apps. Takes some getting used to. Prettier than the triangles, but hard to see, to be sure.
 
Ah!!! I see the light!!! :p

But, when I close i-tunes, and then plug in my i-touch... nothing. No launch. Also, if I look at my macintosh HD, the i-touch isn't listed as a device.
 
VillageIdiot said:
Ah!!! I see the light!!! :p

But, when I close i-tunes, and then plug in my i-touch... nothing. No launch. Also, if I look at my macintosh HD, the i-touch isn't listed as a device.
Click to expand...

First of all, it is iTunes and iTouch. There has never been a dash. Ever.

Secondly, you need to open iTunes, click on the iTouch icon on the side and check the box that says "Launch iTunes when you connect this device".
 
emt1 said:
First of all, it is iTunes and iTouch. There has never been a dash. Ever.

Secondly, you need to open iTunes, click on the iTouch icon on the side and check the box that says "Launch iTunes when you connect this device".
Click to expand...

Wow, that was slightly less than helpful... but I feel quite corrected.

But, the problem isn't so much my spelling of iTouch (don't need to put the ™, ® or © after it too do I?), but the fact the computer won't recognize that a device was even plugged into it. Therefore there is no "iTouch icon" anywhere.
 
VillageIdiot said:
Wow, that was slightly less than helpful... but I feel quite corrected.

But, the problem isn't so much my spelling of iTouch (don't need to put the ™, ® or © after it too do I?), but the fact the computer won't recognize that a device was even plugged into it. Therefore there is no "iTouch icon" anywhere.
Click to expand...

You said that you see it when you launch iTunes... it is below the iTunes Store.
 
emt1 said:
You said that you see it when you launch iTunes... it is below the iTunes Store.
Click to expand...

Nope... Library, Store, Playlist. No iTouch

It used to be there, until I installed Leopard. Now, nowhere on the whole computer does it see the iTouch
 
VillageIdiot said:
Nope... Library, Store, Playlist. No iTouch

It used to be there, until I installed Leopard. Now, nowhere on the whole computer does it see the iTouch
Click to expand...

This is likely your fix:

Go to /Library/Receipts. Remove AppleMobileDeviceSupport.pkg.
Go to /System/Library/Extensions. Remove AppleMobileDevice.kext.
Download the latest full iTunes from http://www.apple.com/itunes
When going through the install process, choose a "Custom" install and install only the Mobile Device Support package.

That should do the trick. I'm not sure if I left any steps out. If it doesn't work, you may want to do the first two steps -- removing the two files -- and then rebooting, and then doing the rest (reinstalling iTunes mobile device support).
 
Leopard iPod fix

All you have to do is download the latest version of iTunes and go through the install - it will retain your library and recognize the ipod touch and everything will be fine
 
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