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Brand New Macbook iSight not working..

Rhosfelt

Rhosfelt

macrumors 65816
Original poster
Aug 15, 2007
1,380
1
I don't want to be raped :(
I just tried opening Photo Booth, after receiving this computer yesterday and the screen is blank.

I also tried to open iMovie and see if that would detect the iSight nothing.

I get the indicator light, and no warnings saying nothing is connected, but I get no picture, just black.

I tried to install the more iChat effects, but I don't think that would do this... anyone help please I don't want to send my BRAND NEW laptop back...
 
Sometimes it shows black in low light, are the lights on? If it works with the lights on, I recommend iGlasses for night vision.
 
psychofreak said:
Sometimes it shows black in low light, are the lights on? If it works with the lights on, I recommend iGlasses for night vision.
Click to expand...

Lights are on, and it's about 4 in the afternoon here so there is enough ambient to show up something. The screen is just completely black...

Edit- There might be something wrong with the internal connections, iMovie, iChat, and Photo Booth show nothing but a black screen, however I can get audio...
 
i just got a new Macbook on Saturday and I'm having the same problem. It worked initially but now it's just a black screen, across all iSight applications. It's recognized in System Profiler and I get audio. Green lights on. I'm well-lit. Nothing but black! HELP!
 
I just had that happen to me tonight while in a video chat. The screen was black, but what I did was reset the PRAM.

here is the link i used:
http://docs.info.apple.com/article.html?artnum=303319

also, here are the steps I took, and now the iSight works:

MacBook, MacBook Pro
1. If the computer is on, turn it off.
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.
 
JoeCo0611 said:
I just had that happen to me tonight while in a video chat. The screen was black, but what I did was reset the PRAM.

here is the link i used:
http://docs.info.apple.com/article.html?artnum=303319

also, here are the steps I took, and now the iSight works:

MacBook, MacBook Pro
1. If the computer is on, turn it off.
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.
Click to expand...


well, I did that, and it fixed mine for about 5 seconds, the screen froze, and then went black.

I don't really need it, but I want the damn thing to work.
 
i took it to the apple store and they said it was a problem with the camera itself and they gave me anew computer
 
limitingflame1 said:
i took it to the apple store and they said it was a problem with the camera itself and they gave me anew computer
Click to expand...

After a couple of restarts it worked fine...I don't know what was going on with mine..

At least you got a new computer out of it! I have applecare so if one day it doesn't work again I will just send it in.
 
JoeCo0611 said:
I just had that happen to me tonight while in a video chat. The screen was black, but what I did was reset the PRAM.

here is the link i used:
http://docs.info.apple.com/article.html?artnum=303319

also, here are the steps I took, and now the iSight works:

MacBook, MacBook Pro
1. If the computer is on, turn it off.
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.
Click to expand...

Great post Joe. Thanks very much. I pulled my brand new MacBook Black out of the box and the camera wasn't working. I went from :confused: to :( to :mad: to :)

Thanks again.
 
Ok weird, its seems to be happening a lot to new macs.
I just bought my first macbooks(or mac for that matter) TODAY!!!!!
And what do I get....a non functioning isight camera.

Yes i turned the laptop off, took the battery out and help power button...................nada.

I am kindda pissed really as I what to chat with my sister that is in Spain.
Im just sad and disapointed:(
 
Had same problem

I just bought a new (early 2009) macbook pro 15in, 4g ram, and had the same issue--my isight camera was not working with photo booth, iMovie, anything. I completely reinstalled OS X with the reinstall cd that came with the MBP and reverted to a TM backup that predated some of the updates I installed---did all the safe restarts, took battery out and held power button for 15 sec....none of this worked.

What did end up working was the following:
1) reinstalling the apps bundle from the cd that came with my computer, following the prompt to restart my computer.
2) I then went to 'system preferences'->'print and fax'->and then removed the 'hp printers' on the left column.
3) I then searched 'hp' in spotlight and removed all programs that had 'hp' in the title.

After doing this my isight works again! It now shows up under the 'system profiler'->'usb' section when it previously did not.

This also seemed to stop another problem: my fan was CONSTANTLY running at high speeds (~6000rpm)...very annoying.

So, note to mac: don't give away printers that destroy the functionality of your computers! Post script to HP, leave my computer alone!

Best of luck to you all with similar problems.
 
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