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mac17

macrumors regular
Original poster
Dec 18, 2006
221
0
My friend bought a macbook from the Apple store (his first mac on my recommendation) and two weeks later the LCD cracked, it was always kept in a case and never handled roughly, we have no clue as to how it cracked and the apple store wants $830 to fix it, :eek: which is waaaaaay to much... so does anyone know of any good places to fix it? I found a site iResq.com for $369 did anyone ever use them are they a good company? Any help would be appreciated thanks!
 
this doesnt really help you, but can you please post pics?

I would but as its my friends and im at home I cant really take any pics of it, but all youl see is a really messed up screen with a huge blotch covering the whole thing but the left hand corner...
 
My friend bought a macbook from the Apple store (his first mac on my recommendation) and two weeks later the LCD cracked, it was always kept in a case and never handled roughly, we have no clue as to how it cracked and the apple store wants $830 to fix it, :eek: which is waaaaaay to much... so does anyone know of any good places to fix it? I found a site iResq.com for $369 did anyone ever use them are they a good company? Any help would be appreciated thanks!

Doesn't Apple covers within the 1st year ?
 
You can buy a new LCD from someone on ebay for $180 shipped and install it yourself or have it locally installed.
Here is one seller and here is another on ebay.

A cracked LCD screen most likely will not be covered under warranty; although you could try if inclined.
 
installing it myself would probably be difficult and break my warranty so I wouldnt do that. I would like to do a authorized repair if anyone knows any online companies that I could just ship it to....
 
My friend bought a macbook from the Apple store (his first mac on my recommendation) and two weeks later the LCD cracked, it was always kept in a case and never handled roughly, we have no clue as to how it cracked and the apple store wants $830 to fix it, :eek: which is waaaaaay to much... so does anyone know of any good places to fix it? I found a site iResq.com for $369 did anyone ever use them are they a good company? Any help would be appreciated thanks!
The Geniuses I know always recommend iResq.com to customers in this type of situation. Their techs are Apple certified.
 
Cracked LCDs will never be covered under warranty, no more so than water damage to the logicboard.
 
installing it myself would probably be difficult and break my warranty so I wouldnt do that. I would like to do a authorized repair if anyone knows any online companies that I could just ship it to....

Now it's your laptop? :confused:

Just say it, you were careless, and it fell or something.
 
Now it's your laptop? :confused:

Just say it, you were careless, and it fell or something.

NO....its my friends laptop which I recommended to him and being as its my FRIEND I am trying to help him as he's not so tech savvy, and no it didnt drop it so dont start telling ME what happened, wtf is the problem with you? Do you see me complaining that apple should fix it (which they should) ...no the threads about where to fix it other then apple. So next time dont respond if you have nothing to say.
 
Your friend is leaving out how he broke the lcd. It didn't happen by itself imo.

there's no visual damage what so ever on the notebook, you can tell it had never been dropped and he always kept it in a Incase bag... the thread is not how it broke its how to fix it. So whether you believe me or not its not the point.
 
there's no visual damage what so ever on the notebook, you can tell it had never been dropped and he always kept it in a Incase bag... the thread is not how it broke its how to fix it. So whether you believe me or not its not the point.

Just because it has always been in a sleeve and never dropped doesn't mean a pet didn't walk across it, or books shift over in the backpack and apply pressure just right.

But it is glass in a stressed area, and thermal cycling could just be enough to do it in rare cases.

Really hard to prove though, and even when it happens in cars from thermal cycling or cowl flex -- the owners usually end up eating the repair costs until the manufacturer finally admits to a problem and institute a note to their repair facilities.

Edit: so a genius is sort of correct, nothing they can do but follow policy until told otherwise.
 
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