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Time Capsule Hard Drive Fails - not even 30 days old

L

Lumpydog

macrumors 6502
Original poster
Aug 3, 2007
373
108
So - a few days ago, my macs all started reporting that they could not see the Time Capsule hard drive. Went to check it out and it was making a repetitive loud clicking noise. The hard drive had failed.

It's a little disconcerting that, of all the hard drives running in my home (there are 5 Macs), the one that is supposed to make sure my data is backed up... FAILS.

To Apple's credit, I went to the store and they exchanged it for a new one.

I was not happy about handing over a drive that had all of my personal information on it - even if it had failed.

I was also not happy to re-do the process of setting the network up again and then backing up 5 macs again... the first backup is looooooong.

Thumbs down experience

Lumpy
 
Hard Drives fail. Apple doesn't make them.

You got the HD replaced, so now you can continue to back up your Macs.

You do make a good point about personal data on the HD. Did you ask them if you could have the old one back?
 
sushi said:
Hard Drives fail. Apple doesn't make them.

You got the HD replaced, so now you can continue to back up your Macs.

You do make a good point about personal data on the HD. Did you ask them if you could have the old one back?
Click to expand...

Hard drives do fail - However we all know Apple made a big deal about these hard drives being "server grade".

I did ask he store rep about the security of my information and he assured me that all defective products, before refurbishes, are wiped clean by Apple. I guess I have to trust them on that.
 
Lumpydog said:
Hard drives do fail - However we all know Apple made a big deal about these hard drives being "server grade".
Click to expand...
Server grade drives fail too. The data center I work in, there isn't a single week that goes by where one of our SANs doesn't have a "server grade" drive that fails.
 
There not server grade anyway, their Hitachi Deskstars. Apple use them in the XServes so there apparently server grade :rolleyes:
 
aristobrat said:
Server grade drives fail too. The data center I work in, there isn't a single week that goes by where one of our SANs doesn't have a "server grade" drive that fails.
Click to expand...
Yep, anything mechanical can and will fail.

Best to have backups before hand.

nick9191 said:
They're not server grade anyway, they're Hitachi Deskstars. Apple use them in the XServes so they're apparently server grade :rolleyes:
Click to expand...
This has been discussed before.

There are different levels of server hard drives.
 
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