Order iMac last Monday still haven't receive it

[Rmeza707]

I order it last sunday. Apple shipped it out on Monday I is still not here. It was suppose to be a 2 day delivery. Ups tracking says it's been in Atlanta for 4 days already. I contacted apple today and there goning to send me a replacement and next day delivery. I checked my order status and it says delivery time is Jan. 19-24. With a 24 hrs. Process time even though it's suppose to be next day delivery. Could that be right. Has anyone else had there package lost?

[rkaufmann87]

Once the machine has shipped your machine is in the hands of the shipper. Check your order for who your shipper is and they can help locate it. Do products get lost in shipping, yes. Is it common, of course not! You just won the "my package was lost lottery" that's all.

[Hellhammer]

Sounds like UPS just screwed up which wouldn't be anything new...

[peskaa]

You could quite easily call UPS with your tracking number and they'll find out where it is...

[brentsg]

I just had USPS deliver a package to me that isn't mine. It went to CA from NY, then doubled back to my porch in MO.

Stuff just happens.

[Rmeza707]

I call ups they said they could not tell me what could have happen. That maybe it could be late. They told me in order to file lost claim I would have to contact the sender. That's when I call apple. They told me there going to file a claim and ship me another one. I just got an email from apple that is had been shipped. I check and yes fedex picked it up with tomorrow being the delivery date. So will see what happens. Glad I bought it from apple who knows what will have happen if I had bought it from amazon or Mac mall like I originally had plan to save some money.

[AmpCoder]

Sounds like your package got caught up in the massive ice/snow storm that hit Atlanta last week and shut the entire city (and just about every logistics company) down. The timeline seems about right as it took UPS until last Thursday and Friday to get back to normal operations at their hub and their other distribution centers. So it may be that your package was lost/misplaced during that whole event and due to the severity of the storm and the impact it had on logistics I am sure you weren't the only one.