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Old Dec 21, 2011, 12:05 PM   #1
Confuzzzed
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iPod nano recall - international thread

Thought I'd start an international thread given that some in the US have started receiving current generation replacements for their recalled 1st generation nanos. One person from Canada has so far received a current generation replacement. Any more out there?

What's your story line? My repair status (UK) was initiated 12 November, box received 19 November, back with Apple on 21 November, diagnostics ran and issue identified same day. Have been on Step 3 ever since: Produc replacement pending.
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Old Dec 21, 2011, 12:58 PM   #2
iPad-Lover
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Just to let you guys know, I spoke to one of the guys on Apple care line and he said all of the units should be dispatched before feb.
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Old Dec 21, 2011, 01:27 PM   #3
TuiSong
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I put in my service requests on the 20th november, just got my box yesterday (21st december) and sent it away the same day. I wonder what happens when they start running out of refurbished 6g nanos? will they dive into the stockpile of older refurbs or just send brand new units
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Old Dec 21, 2011, 03:32 PM   #4
ricemonk
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So far, I'm not aware of anyone in the UK getting a 6G nano as a replacement?

My current status is 17th Dec: "Product replacement pending" which I assume is the final stage before sending the replacement.
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Old Dec 21, 2011, 04:16 PM   #5
invincible
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I am from UK and returned my ipod nano on 12th November.
Was a 4gb black and worked perfectly but with only about 30 minute battery life.
Service requested : November 12th
Product received : November 16th
Issue identified : November 16th
Product replacement pending : November 16th.

I seem to be one of the first to return and have the problem confirmed but still waiting.
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Old Dec 21, 2011, 05:22 PM   #6
cambookpro
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Product replacing pending since Nov 15. UK.

Hoping for a 6G!
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Old Dec 21, 2011, 06:33 PM   #7
HarmsWay
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Join Date: Dec 2011
BC, Canada.
Requested service for two nanos November 12.
Empty boxes from Apple (Pennsylvania?) arrived November 14.
Courier picked up both nanos November 16.
Status changed to 'Product replacement pending' on November 23.
Nothing since.
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Old Dec 22, 2011, 08:54 AM   #8
gerry71
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Join Date: Dec 2011
Service requested : November 15th
Product received : December 7th
Issue identified : December 7th
Product replacement pending : December 7th
In The Netherlands.
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Old Dec 22, 2011, 06:04 PM   #9
pheebz90
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Requested 15th November
Pending replacement 25th November
In Scotland. Hopefully I won't be waiting much longer!
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Old Jan 4, 2012, 01:40 PM   #10
gerry71
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Quote:
Originally Posted by gerry71 View Post
Service requested : November 15th
Product received : December 7th
Issue identified : December 7th
Product replacement pending : December 7th
In The Netherlands.
Today, January 4th, the status changed to:
Replacement product shipped.
No e-mail with serial number or tracking number.
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Old Jan 4, 2012, 02:48 PM   #11
gerry71
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Quote:
Originally Posted by gerry71 View Post
Today, January 4th, the status changed to:
Replacement product shipped.
No e-mail with serial number or tracking number.
Just received the e-mail.
It's a 6th gen silver (as always).
Production year 2011, production week 51 according to chipmunk . nl
The tracking number does not give any information (yet).
I suppose that UPS ships the nano?
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Old Jan 5, 2012, 09:31 AM   #12
MrGangstaQ
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Quote:
Originally Posted by gerry71 View Post
Just received the e-mail.
It's a 6th gen silver (as always).
Production year 2011, production week 51 according to chipmunk . nl
The tracking number does not give any information (yet).
I suppose that UPS ships the nano?
Who ships the iPod? I also received yesterday the email! But I don't received my iPod yet? I live in The Netherlands.
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Old Jan 5, 2012, 05:11 AM   #13
lomby
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I live in Sydney Australia, i rang the flagship apple store today and they are replacing the recalled iPods with the current ones, instead of sending mine off, i booked a genius bar appointment and they said they will replace it then. i can't wait till monday even though i have an iPhone, new apple products are and smell great, I'm going to use it as a watch for school!
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Old Jan 5, 2012, 06:23 AM   #14
TastyCocoa
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Just thought I'd chime in and confirm I got an 8gb gen 6 nano in the post today.
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Old Jan 5, 2012, 06:44 AM   #15
Confuzzzed
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Quote:
Originally Posted by TastyCocoa View Post
Just thought I'd chime in and confirm I got an 8gb gen 6 nano in the post today.
Could you please let us know where you are from so people in your region that may be looking in can get an idea when things get moving
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Old Jan 5, 2012, 06:48 AM   #16
disben
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Got mine today!

My new 6gb arrived today at 9.19 - the email to tell me it was on its way arrived at 11.38 - either UPS are ultra efficient or Apple forgot to send the email! Anyway - very pleased!

Arrived in London UK
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Old Jan 5, 2012, 11:05 AM   #17
mkjj
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Quote:
Originally Posted by Confuzzzed View Post
Could you please let us know where you are from so people in your region that may be looking in can get an idea when things get moving
Two in waiting from 14 and 23 November, still pending.

Liverpool also
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Old Jan 5, 2012, 11:25 AM   #18
pheebz90
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Finally got mine back today. 6th gen 8gb.

Actually like it a lot more than I thought I would. I am so used to a first gen (loved the thing!) that features like video and camera don't bother me. So I am more than happy without them.
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Old Jan 6, 2012, 06:30 AM   #19
gerry71
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Quote:
Originally Posted by MrGangstaQ View Post
Who ships the iPod? I also received yesterday the email! But I don't received my iPod yet? I live in The Netherlands.
I don't know yet.... It is not specified in the mail. My tracking code is a sequence of 10 numbers and no letters. UPS does not seem to recognize the tracking number.
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Old Jan 6, 2012, 06:31 AM   #20
Summez
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Just Received a 6th Gen 8GB Silver, sent a 2GB White Nano.
I had no email
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Old Jan 6, 2012, 06:40 AM   #21
gerry71
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Originally Posted by gerry71 View Post
I don't know yet.... It is not specified in the mail. My tracking code is a sequence of 10 numbers and no letters. UPS does not seem to recognize the tracking number.
The replacement just arrived with selektvracht.
Silver 8gb 6th gen. It seems to be new.
My old iPod was in mint condition.
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