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Old Sep 3, 2012, 04:06 PM   #1
50548
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Cyborg RAT 7 - It has NEVER worked on my Mac!

After a number of exchanges with technical support, their suggestion is to test it on another Mac - well, I don't have another one.

So for those of you using a Cyborg RAT 7 gaming mouse, my question is: HOW THE HECK can I make button programming/binding work? It has NEVER done a thing, not even moving back a page in a browser.

Does it have a conflict with MagicPrefs or the like? What am I supposed to delete in order to start over? Any advice will be HIGHLY appreciated.
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Old Sep 14, 2012, 07:00 PM   #2
vpaterno
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Mine doesn't work either

I'm wondering if you ever found a fix. I still have the hover problem and my RAT 7 isn't detected through the device and profile editor. I'm using a RAT 7 on 10.8.1 and have tried all versions of the Cyborg/MadCatz software.
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Old Sep 15, 2012, 12:13 AM   #3
deadwulfe
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Some of the people who bashed Razer's products (which is what I use) and recommended the Rat 7 over their stuff should have posted an attempt to help you by now. Hopefully you two get some answers somehow.
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Old Sep 15, 2012, 12:58 AM   #4
vpaterno
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Originally Posted by deadwulfe View Post
Some of the people who bashed Razer's products (which is what I use) and recommended the Rat 7 over their stuff should have posted an attempt to help you by now. Hopefully you two get some answers somehow.
Appreciate it man. I really like the RAT 7 but the support is sub-par. It's taking a long while. I can't play CS:GO without having to hold one button down the hold time. That and I can't program the buttons the way I'd like to.
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Old Sep 16, 2012, 04:13 PM   #5
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Originally Posted by vpaterno View Post
Appreciate it man. I really like the RAT 7 but the support is sub-par. It's taking a long while. I can't play CS:GO without having to hold one button down the hold time. That and I can't program the buttons the way I'd like to.
Yep; I have NEVER been able to program anything on my RAT 7 buttons (the key combinations even show up on the test window, but nothing happens in reality) - support was contacted, and their advice was: "test it on another Mac". Problem is: I don't have another one.

Besides, Cyborg's support pages and resources are close to nonexistent. I don't even know if I have to keep the Cyborg Editor open for anything to work; or why a selected preset cannot be de-selected.

Pathetic, no?
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Old Sep 16, 2012, 10:02 PM   #6
vpaterno
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Originally Posted by BRLawyer View Post
Yep; I have NEVER been able to program anything on my RAT 7 buttons (the key combinations even show up on the test window, but nothing happens in reality) - support was contacted, and their advice was: "test it on another Mac". Problem is: I don't have another one.

Besides, Cyborg's support pages and resources are close to nonexistent. I don't even know if I have to keep the Cyborg Editor open for anything to work; or why a selected preset cannot be de-selected.

Pathetic, no?
I'm waiting on someone from their blog for an update. Hopefully they get this resolved soon.

I'm currently using USB Overdrive which, for the most part, works. It allows me to programming the keys and appears to fix the hover issue. That said, I'm unable to easily program the "Precision Aim" button. I say easily because I could write up a script and have USB Overdrive slow down the Tracking speed on click.

The only other problem I have with USB Overdrive right now is that if I disconnect the mouse, I lose my hovering ability; rendering the mouse useless for gaming. The only way to get the mouse hover to work again is restarting.
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Old Sep 17, 2012, 04:51 PM   #7
NAG
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Quote:
Originally Posted by BRLawyer View Post
Yep; I have NEVER been able to program anything on my RAT 7 buttons (the key combinations even show up on the test window, but nothing happens in reality) - support was contacted, and their advice was: "test it on another Mac". Problem is: I don't have another one.

Besides, Cyborg's support pages and resources are close to nonexistent. I don't even know if I have to keep the Cyborg Editor open for anything to work; or why a selected preset cannot be de-selected.

Pathetic, no?
This probably isn't horribly helpful but the only time I had issues was upgrading to 10.8 and that was fixed by upgrading to the latest software. As far as the editor, it doesn't need to be open for it to work.

Honestly, it probably is a conflict of some sort with something you installed (basing this off past experience with other mice). Without more information I can only state useless personal experience or make blind guesses.
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