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Old Nov 10, 2012, 03:47 PM   #1
adamirox
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Beware iPad mini Black Scuffs - Manufacturing Fault!

I bought mine last Friday. 4 days later I notice nasty scuffs on the ionised alluminium around the casing. There was not a single scratch anywhere else!
I had it for 4 days and it looked like the paint had simply peeled off. No other scratches anywhere else but the coloured alluminium bit. IŽd been really looking after it all those...FOUR days lol

i did some research on the net and found there were leaks about this issue delaying ipad mini's release and similar problems with the iphone 5.

Other people are experiencing similar issues.

I returned mine today and luckily got a full refund.

If you've had this happen to you let ppl know and post your story. It's still early on but many people are noticing scuffs and paint peeling off already only a week into the device's release!

apple is really taking a mick with this!
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Old Nov 10, 2012, 03:50 PM   #2
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So far so good for mines. I have no case and I lay my mini on the table a lot.
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Old Nov 10, 2012, 03:51 PM   #3
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This is why I always go naked with my devices. That way when it's scratched, you don't give a sh-t, and just keep using it for what it's used for. Too many people put their iToys in ridiculous cases. What is the purpose of being super thin and light when you have it in an inch thick case that weighs more?
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Old Nov 11, 2012, 07:11 AM   #4
Moneymiike420
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Quote:
Originally Posted by nishishei View Post
This is why I always go naked with my devices. That way when it's scratched, you don't give a sh-t, and just keep using it for what it's used for. Too many people put their iToys in ridiculous cases. What is the purpose of being super thin and light when you have it in an inch thick case that weighs more?
Couldn't agree more I don't understand how otter box is in business still those are some of the ugliest bulkiest cases on the market
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Old Nov 11, 2012, 07:21 AM   #5
Trat
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No single pic from the OP and the FUD spreading continues...

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Quote:
Originally Posted by eastcoaster11 View Post
I have also had this problem with my black iPad mini. It seems the paint is wearing off along the edges. Anyone else?
http://imgur.com/a/OpS1x
Could you maybe make these pictures a little bit smaller and less sharp than they are now?

Thanks in advance!
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Old Nov 10, 2012, 03:51 PM   #6
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No problems here.

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Originally Posted by nfl46 View Post
So far so good for mines. I have no case and I lay my mini on the table a lot.
Same here.
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Old Nov 10, 2012, 03:53 PM   #7
bcaslis
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Really? Others are experiencing this? Less capitals and exclamations and more facts. I've had one since launch day and its perfect like new.
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Old Nov 10, 2012, 04:27 PM   #8
eastcoaster11
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I have also had this problem with my black iPad mini. It seems the paint is wearing off along the edges. Anyone else?
http://imgur.com/a/OpS1x
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Old Nov 10, 2012, 04:51 PM   #9
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Quote:
Originally Posted by bcaslis View Post
Really? Others are experiencing this? Less capitals and exclamations and more facts. I've had one since launch day and its perfect like new.
Actually, claims that the black anodized casing scuffs easily or that there are manufacturers defects with chippin along the beveled edges is a fact. It happened with the iPhone and is happening with the iPad Mini.

While its easy to dismiss this as simple whining, when cracks or chipping appear on a painted surface then it can lead to more paint flaking off so its worth paying attention.

For me, I have chipping on both my iPad and iPhone 5 but I don't care because j view these as tools. But for those who view it as a functional piece of art then it's understandably annoying to see blemishes that aren't your fault.
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Old Nov 10, 2012, 05:35 PM   #10
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Quote:
Originally Posted by urkel View Post
Actually, claims that the black anodized casing scuffs easily or that there are manufacturers defects with chippin along the beveled edges is a fact. It happened with the iPhone and is happening with the iPad Mini.

While its easy to dismiss this as simple whining, when cracks or chipping appear on a painted surface then it can lead to more paint flaking off so its worth paying attention.

For me, I have chipping on both my iPad and iPhone 5 but I don't care because j view these as tools. But for those who view it as a functional piece of art then it's understandably annoying to see blemishes that aren't your fault.
Yes but another fact is there are people who don't have this issue. And typically the ones who have issue free devices are the ones least heard from because they don't go on message boards to tell people their device is flawless.
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Old Nov 10, 2012, 08:25 PM   #11
bcaslis
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Quote:
Originally Posted by urkel View Post
Actually, claims that the black anodized casing scuffs easily or that there are manufacturers defects with chippin along the beveled edges is a fact. It happened with the iPhone and is happening with the iPad Mini.

While its easy to dismiss this as simple whining, when cracks or chipping appear on a painted surface then it can lead to more paint flaking off so its worth paying attention.

For me, I have chipping on both my iPad and iPhone 5 but I don't care because j view these as tools. But for those who view it as a functional piece of art then it's understandably annoying to see blemishes that aren't your fault.
Claims are different than fact. Aluminum is a relatively soft metal so of course it can be damaged. But this doesn't make it a manufacturing defect, it's the design. What is annoying is the amount of threads screaming like these units are supposed to be indestructible. I've had both the black iPhone 5 and iPad mini since launch of each. And if you don't bang them they don't scratch or flake. People who claim they "baby" their units and that the paint/finish just comes off by themselves are full of it.
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Old Nov 10, 2012, 08:32 PM   #12
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My slate iPad mini still looks fantastic. I guess I just treat my electronics pretty well.
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Old Nov 10, 2012, 08:44 PM   #13
adamirox
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Quote:
Originally Posted by bcaslis View Post
People who claim they "baby" their units and that the paint/finish just comes off by themselves are full of it.
This sounds like an accusation to me. U don't know how careful i was with it.

http://www.idownloadblog.com/2012/10...rates-chassis/

And i didn't write this article either

Josh, my 6month old ipad 2 which i even use and carry with me to work looks 'fantastic' as well so that's not really about treating electronics well.
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Old Nov 10, 2012, 05:48 PM   #14
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Quote:
Originally Posted by bcaslis View Post
Really? Others are experiencing this? Less capitals and exclamations and more facts. I've had one since launch day and its perfect like new.
http://forums.macrumors.com/showthread.php?t=1486516

Here for example, dude. Glad yours is okay. Wishin u all the best but the fact is SOME do have this problem and so did mine.

Btw i had no protective cases anyway. Don't know how that came up in this discussion.

And as it's been said above, it's not really about starting a fight between ppl who have had this issue (I am convinced more people will in days/weeks to come) and those who don't. It's about turning people's attention to this potential manufacturing issue.

http://www.idownloadblog.com/2012/10...rates-chassis/


And for all those who feel the need to boast about how beautiful and ntact your ipad mini is... It's not about you. Enjoy the state of your devices (while it lasts)
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Old Nov 10, 2012, 06:10 PM   #15
unagimiyagi
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Form over function.
Aluminum is a poor choice for Apple products.
It dents and it scratches. Some would say better that than heavy and shattering.
OP is right that there's really nothing that Apple can do to fix these scuffs. They'll either happen in the factory or over time when you own it. It was just a bad choice from their materials engineers. No matter how much Apple thinks that the anodized aluminum is good, it doesn't change the facts.
It's not some revolutionary manufacturing process. Perhaps other companies investigated and felt like anodized aluminum isn't very durable and abandoned the idea.
Much scuffier than good old soft touch plastic.
Soft touch plastic does not need to be cheap. Look at some of the stuff HTC is putting out. No one can knock their build quality, although for some unknown reason no one buys their stuff. But as an OEM they are top notch and a great design house. They're in last place, but they don't deserve to be from a pure product quality point of view.

To those who don't care about the chips/scratches, great. But it is Apple itself who bills these devices as works of art and the pinnacle of engineering. If you're going to hype it up, price it up, then any "backlash" that happens is 100% on Apple. They haven't delivered, plain and simple. I would say that if you bought a BMW and there was a chip, or a Cartier with a scratch, complaining is justified. Apple in the electronics world is just that. This is the game they try to play--sell hardware at very high margins. They are the high end and only dabble in the high end. Well, you're going to get some customers who expect a certain level of quality when you play in the high end. No sympathy from me whatsoever if a guy wants to return 10 iphones.

Last edited by unagimiyagi; Nov 10, 2012 at 06:15 PM.
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Old Nov 10, 2012, 06:41 PM   #16
adamirox
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Quote:
Originally Posted by unagimiyagi View Post
Form over function.
Aluminum is a poor choice for Apple products.
It dents and it scratches. Some would say better that than heavy and shattering.
OP is right that there's really nothing that Apple can do to fix these scuffs. They'll either happen in the factory or over time when you own it. It was just a bad choice from their materials engineers. No matter how much Apple thinks that the anodized aluminum is good, it doesn't change the facts.
It's not some revolutionary manufacturing process. Perhaps other companies investigated and felt like anodized aluminum isn't very durable and abandoned the idea.
Much scuffier than good old soft touch plastic.
Soft touch plastic does not need to be cheap. Look at some of the stuff HTC is putting out. No one can knock their build quality, although for some unknown reason no one buys their stuff. But as an OEM they are top notch and a great design house. They're in last place, but they don't deserve to be from a pure product quality point of view.

To those who don't care about the chips/scratches, great. But it is Apple itself who bills these devices as works of art and the pinnacle of engineering. If you're going to hype it up, price it up, then any "backlash" that happens is 100% on Apple. They haven't delivered, plain and simple. I would say that if you bought a BMW and there was a chip, or a Cartier with a scratch, complaining is justified. Apple in the electronics world is just that. This is the game they try to play--sell hardware at very high margins. They are the high end and only dabble in the high end. Well, you're going to get some customers who expect a certain level of quality when you play in the high end. No sympathy from me whatsoever if a guy wants to return 10 iphones.

Good point. Just to be clear, mine was not scuffed upon purchase. My issue is that four days after, having taken utmost care, the paint on the front border surrounding the screen appeared to have chipped off when there was not a single scratch elsewhere. I own an ipad 2 and been constantly using it at work since April 2012 and no scuffs or scratches have appeared so far.

http://www.idownloadblog.com/2012/10...rates-chassis/

In Spain, where i am at the moment no shops stock the white one (that's including the official apple stores) which leads me to believe that it is extremely convenient for apple to push the not-so-durable black models first anyway. Whether this is the case, don't know, don't care - i got my money back for the one i purchased last Friday. I am sure that apple must have been aware of the shortcomings of their design on black ipad minis. It's only been one week and there are people cropping up saying they've had their minis arriving scuffed or paint chipping off only days after careful use. I think we will see more reports like this.
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Old Nov 11, 2012, 07:28 AM   #17
fenjen
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Quote:
Originally Posted by unagimiyagi View Post
Form over function.
Aluminum is a poor choice for Apple products.
It dents and it scratches. Some would say better that than heavy and shattering.
OP is right that there's really nothing that Apple can do to fix these scuffs. They'll either happen in the factory or over time when you own it. It was just a bad choice from their materials engineers. No matter how much Apple thinks that the anodized aluminum is good, it doesn't change the facts.
It's not some revolutionary manufacturing process. Perhaps other companies investigated and felt like anodized aluminum isn't very durable and abandoned the idea.
Much scuffier than good old soft touch plastic.
Soft touch plastic does not need to be cheap. Look at some of the stuff HTC is putting out. No one can knock their build quality, although for some unknown reason no one buys their stuff. But as an OEM they are top notch and a great design house. They're in last place, but they don't deserve to be from a pure product quality point of view.

To those who don't care about the chips/scratches, great. But it is Apple itself who bills these devices as works of art and the pinnacle of engineering. If you're going to hype it up, price it up, then any "backlash" that happens is 100% on Apple. They haven't delivered, plain and simple. I would say that if you bought a BMW and there was a chip, or a Cartier with a scratch, complaining is justified. Apple in the electronics world is just that. This is the game they try to play--sell hardware at very high margins. They are the high end and only dabble in the high end. Well, you're going to get some customers who expect a certain level of quality when you play in the high end. No sympathy from me whatsoever if a guy wants to return 10 iphones.
Thank you.
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Old Nov 11, 2012, 10:52 AM   #18
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Originally Posted by unagimiyagi View Post
Form over function.
Aluminum is a poor choice for Apple products.
It dents and it scratches. "
Like the iphone 5 and larger ipad, these are essentially disposable consumer products, not hand-me-down Leica cameras from the 70's.

Aluminum is a great choice for its obvious weight benefits. Who cares about scuffs. Again, these are just cheap consumer products. The design of the back iphone 5 is jaw droppingingly sexy, and this is comming from someone that thought they wouldn't be able to improve the design of the iphone 4 at the time
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Old May 18, 2013, 05:23 AM   #19
Defender2010
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Quote:
Originally Posted by unagimiyagi View Post
Form over function.
Aluminum is a poor choice for Apple products.
It dents and it scratches. Some would say better that than heavy and shattering.
OP is right that there's really nothing that Apple can do to fix these scuffs. They'll either happen in the factory or over time when you own it. It was just a bad choice from their materials engineers. No matter how much Apple thinks that the anodized aluminum is good, it doesn't change the facts.
It's not some revolutionary manufacturing process. Perhaps other companies investigated and felt like anodized aluminum isn't very durable and abandoned the idea.
Much scuffier than good old soft touch plastic.
Soft touch plastic does not need to be cheap. Look at some of the stuff HTC is putting out. No one can knock their build quality, although for some unknown reason no one buys their stuff. But as an OEM they are top notch and a great design house. They're in last place, but they don't deserve to be from a pure product quality point of view.

To those who don't care about the chips/scratches, great. But it is Apple itself who bills these devices as works of art and the pinnacle of engineering. If you're going to hype it up, price it up, then any "backlash" that happens is 100% on Apple. They haven't delivered, plain and simple. I would say that if you bought a BMW and there was a chip, or a Cartier with a scratch, complaining is justified. Apple in the electronics world is just that. This is the game they try to play--sell hardware at very high margins. They are the high end and only dabble in the high end. Well, you're going to get some customers who expect a certain level of quality when you play in the high end. No sympathy from me whatsoever if a guy wants to return 10 iphones.
HTCs latest model uses aluminium. I think the complainers here should be a little bit more careful with their products. I have never had a scuff or scratch on ANY Apple device/laptop and I have basically owned every model they ever released (as I always upgrade my model devices and laptops every year). I take my devices out and about and use them to their full extent, but I guess I am just careful and appreciative of the things I buy, compared to some here...
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Old Nov 10, 2012, 08:20 PM   #20
bcaslis
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Quote:
Originally Posted by adamirox View Post
http://forums.macrumors.com/showthread.php?t=1486516

Here for example, dude. Glad yours is okay. Wishin u all the best but the fact is SOME do have this problem and so did mine.

Btw i had no protective cases anyway. Don't know how that came up in this discussion.

And as it's been said above, it's not really about starting a fight between ppl who have had this issue (I am convinced more people will in days/weeks to come) and those who don't. It's about turning people's attention to this potential manufacturing issue.

http://www.idownloadblog.com/2012/10...rates-chassis/


And for all those who feel the need to boast about how beautiful and ntact your ipad mini is... It's not about you. Enjoy the state of your devices (while it lasts)
It's one thing to have a defective unit, it's another to exclaim with all caps that the mini has a "manufacturing fault". Seems like newbies love to exaggerate in order to get attention.
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Old Nov 10, 2012, 08:21 PM   #21
MisterDisney
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Two black, both pristine.
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Old Nov 11, 2012, 10:31 AM   #22
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Quote:
Originally Posted by adamirox View Post
http://forums.macrumors.com/showthread.php?t=1486516

Here for example, dude. Glad yours is okay. Wishin u all the best but the fact is SOME do have this problem and so did mine.
You should have just posted your experience in that thread. No need for a separate one. If this becomes a widespread problem, it will get picked up by the blogs if there is 1 50 page thread, not 50 1 pages threads.
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Old Nov 10, 2012, 04:26 PM   #23
wx4olf
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No problems here - naked except fora Smart Cover. I toss the thing around without much regard and so far no scratches or scuffs. Black mini by the way.
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Old Nov 10, 2012, 04:40 PM   #24
reputationZed
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Quote:
Originally Posted by adamirox View Post
ionised alluminium
Pesky ions
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Old Nov 10, 2012, 05:12 PM   #25
cyrways
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Originally Posted by reputationZed View Post
Pesky ions
Yes, I love this. lol. Those damn pesky ions must have changed color.
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