6th iPad mini replacement? Should I just give up?

Chuck-Norris · Dec 8, 2012, 11:50 PM

sounds crazy but every ipad mini had an issue. 4 of them had nicks on the bzel, one had dust and junk udner the screen and one had a home button that got stuck under the glass when u pres it.

my 6th one has tiny nicks all over the top part of te bezel

the apple store manager just said its barely noticable, but even the geniuses there acknowledge, "yeah we can see it".

i mean, i spent 600 dollars on this, its my first ipad and i love it but, is there really a flawless product or am i having serious ccrappy luck. im not trying to be obessive, just trying to get what i paid for. yes it doesnt efect the device functionaly but, from apple, you'd expect nothing less

p.s- i didnt open 6 at the store, the last 3 i did, the first 3 was through online orders

SomeDudeAsking · Dec 8, 2012, 11:56 PM

Don't accept anything less than perfect from inspecting it. You don't pay $600 to get second rate scratched up hardware. Apple has really bad quality control and they should pay for it, not you.

Carlanga · 08:50 AM

Quote:

Originally Posted by SomeDudeAsking

Don't accept anything less than perfect from inspecting it. You don't pay $600 to get second rate scratched up hardware. Apple has really bad quality control and they should pay for it, not you.

Nah, they have great quality control. The issue here is OCPD persons like you and the TS.

imlovinit · Dec 9, 2012, 12:01 AM

It just sounds like crappy luck. Keep at it until you get a perfect one..or until your patience runs out.

SomeDudeAsking · Dec 9, 2012, 12:19 AM

Quote:

Originally Posted by Carlanga

Nah, they have great quality control. The issue here is OCDP persons like you and the TS.

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

AzN1337c0d3r · Dec 9, 2012, 01:41 AM

Quote:

Originally Posted by SomeDudeAsking

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

At least it's just cosmetic.

Apparently some people think it's ok for $2200+ Retina Macbook Pros to have image retention too...

rtomyj · Dec 9, 2012, 08:29 AM

Quote:

Originally Posted by SomeDudeAsking

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

Bought a Nexus 7. Had some rubber popping out. The bezel was also not very well placed. I don't like my Nexus 7 and don't use it. However, it has nothing to do with the imperfections. It really is the person, not the company in, most cases.

Gavern · Dec 9, 2012, 10:19 AM

I have to say that 99% of the of Apple Products I've seen and purchased have been flawless on the physical parts. However I bought an iPod Shuffle a few days ago, that I had to return, because the navigation dial was crooked about 5 or 6 degrees and it was very noticeable. When I returned it, they were (the Apple Retail Employees) like shocked and said they had never seen that in a shuffle before. Well the new one I got had straight navigation dial but the back square clip had been attached crooked. So the first thing that came to my mind was rushed Foxconn workers, then I thought well it's not an iPhone or more expensive product, so I just lived with it. But if I bought a Mac, a Macbook or an iPad or an iPhone and the outer design was scratched, parts were crooked or attached off center, you bet I would return it for an exchange. Because frankly Apple's products, which are not cheap, are advertised as "high quality designed and presented products" so when you pay the higher price tag, you expect the products to be as such.

JS3 · Dec 9, 2012, 11:26 PM

People will kill me for saying this but the full size is built so much stronger. I have both and everytime I pick up the mini I just feel like its not built as well.

People on here are cracking mini and bending them. Its crazy.

midwestfisherma · Dec 10, 2012, 01:41 AM

Are you OCD people inspecting your devices with a microscope??

marc55 · Dec 10, 2012, 07:27 AM

Boy, we must be lucky. We have an iPad 3, iPad Mini, and an iPhone 4S, and all three were perfect out of the box.

vicky07 · Dec 11, 2012, 03:35 AM

You should not give up!! you paid $600 for it do not just let it go!!!
You have given complete amount for it so it is their job to provide you with proper services!
You should definitely replace it

TheSpeaker · Dec 12, 2012, 02:55 PM

Please keep buying iPad minis you nitpicker! More refurbs at discount prices for those of us without OCD!

robertosh · Dec 13, 2012, 04:10 AM

Apple has lowered its quality control, I had problems with the first unit aswell. Had a dead pixel and the front camera lens was displaced from the frontal hole, not centered. I returned it for a replace. The screen of the replace was ok but there were some dust and marks at the back. I cleaned it and most of the marks dissapeared, some not. It was ok for me and didn't replace it but is clear that the Apple quality controls aren't the same.

Navdakilla · Dec 14, 2012, 02:45 AM

Do what you gotta do. I would do the same if I was in your position

kodeman53 · Dec 9, 2012, 08:32 AM

Quote:

Originally Posted by SomeDudeAsking

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

It's a miracle. 'Nicks' have become scratches, all so you can insult people. Congratulations.

zhenya · Dec 9, 2012, 08:48 AM

I suspect that the defects you are finding are on a scale that the vast majority of customers would never notice them, and/or realize that a portable device like this will have minor marks and scuffs within days of even careful use. You can continue to complain, but you are really only harming yourself. If Apples standards don't satisfy you, find another product. I suspect you'll quickly realize how good Apple is in comparison to the competition.

It doesn't matter that it cost $600. You are analyzing it at a level that is beyond reason. Guess what. A $50k car doesn't have flawless paint either. Not even close.

Mr.damien · Dec 11, 2012, 03:34 PM

Quote:

Originally Posted by SomeDudeAsking

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

Only fundamental Apple loyalists are fetishist enough not to accept any scratch on their "preeecioouuuuuuus".

I use my iPad everyday, the back is getting scratches with usage as any object in the world: I don't care.

That's life.

Chuck-Norris · Dec 9, 2012, 12:23 AM

Quote:

Originally Posted by Carlanga

Nah, they have great quality control. The issue here is OCDP persons like you and the TS.

so ur saying u would buy scratched up products for 600 dollars?

LLOL

FrozenDarkness · Dec 9, 2012, 12:37 AM

True or false: people who spend equal amounts on android products care less if their product comes win a scratch on the plastic. I don't remember freaking out over scratches on my laptops back when it was 1k and up. Just blame it on the shipping. I really do feel like apples QC is really its undoing.

----------

Actually I think the funny thing is apples usage of anodized aluminum is, of course, nothing new. They have a history of shipping out scratched products dating back to its chrome iPods. Most of my iPads had small nicks in them and my MacBook Pro came with some aluminum discoloring.

It's just because its black aluminum that people are freaking out and screaming bloody murder.

netdog · Dec 9, 2012, 03:59 AM

Quote:

Originally Posted by Carlanga

Nah, they have great quality control. The issue here is OCDP persons like you and the TS.

When you first open the box, there should be NO scratches on your Mini. That's not an unreasonable expectation.

THFourteen · Dec 9, 2012, 04:33 AM

Mine has a few nicks in the silver bezel too.

I don't care really but I can see why people do. It's an expensive product, it shouldn't look used. If you tried to sell it second hand the buyer would be well within his rights to say its scratched and ask for a price reduction so why is it acceptable for the OP to accept it as new?

Brian Y · Dec 9, 2012, 04:45 AM

I'd have told you to do one after the first 3.

It's quite clear you're not going to get perfection from the cheapest mass produced iPad. If you have unrealistic expectations, just return it for a refund and buy something else.

NutsNGum · Dec 9, 2012, 08:00 AM

Quote:

Originally Posted by Carlanga

Nah, they have great quality control. The issue here is OCDP persons like you and the TS.

Orange County Drums and Percussion?

Carlanga · Dec 9, 2012, 09:00 AM

Quote:

Originally Posted by SomeDudeAsking

Only fundamental Apple loyalists would say that scratched up hardware out of the box from Apple is "great quality control". I have a scratched up car you can buy for full retail price.

Quote:

Originally Posted by Chuck-Norris

so ur saying u would buy scratched up products for 600 dollars?
LLOL

Quote:

Originally Posted by netdog

When you first open the box, there should be NO scratches on your Mini. That's not an unreasonable expectation.

That is fine if it happened 1 or even 2 times, having SIX of them w/ defects, just means the problem is you not the item. Unless the TS can provide pics, I won't believe the issue is w/ the product.

Quote:

Originally Posted by NutsNGum

Orange County Drums and Percussion?

LMAO, sorry meant OCPD

Dec 8, 2012, 11:50 PM	#1
Chuck-Norris macrumors 6502a Join Date: Sep 2012	6th iPad mini replacement? Should I just give up? sounds crazy but every ipad mini had an issue. 4 of them had nicks on the bzel, one had dust and junk udner the screen and one had a home button that got stuck under the glass when u pres it. my 6th one has tiny nicks all over the top part of te bezel the apple store manager just said its barely noticable, but even the geniuses there acknowledge, "yeah we can see it". i mean, i spent 600 dollars on this, its my first ipad and i love it but, is there really a flawless product or am i having serious ccrappy luck. im not trying to be obessive, just trying to get what i paid for. yes it doesnt efect the device functionaly but, from apple, you'd expect nothing less p.s- i didnt open 6 at the store, the last 3 i did, the first 3 was through online orders
	2

Dec 9, 2012, 12:01 AM	#4
imlovinit macrumors regular Join Date: Feb 2012	It just sounds like crappy luck. Keep at it until you get a perfect one..or until your patience runs out. __________________ Enough products to keep me distracted.
	2

Dec 9, 2012, 10:19 AM	#8
Gavern macrumors newbie Join Date: Dec 2012 Location: Loxia	So far... I have to say that 99% of the of Apple Products I've seen and purchased have been flawless on the physical parts. However I bought an iPod Shuffle a few days ago, that I had to return, because the navigation dial was crooked about 5 or 6 degrees and it was very noticeable. When I returned it, they were (the Apple Retail Employees) like shocked and said they had never seen that in a shuffle before. Well the new one I got had straight navigation dial but the back square clip had been attached crooked. So the first thing that came to my mind was rushed Foxconn workers, then I thought well it's not an iPhone or more expensive product, so I just lived with it. But if I bought a Mac, a Macbook or an iPad or an iPhone and the outer design was scratched, parts were crooked or attached off center, you bet I would return it for an exchange. Because frankly Apple's products, which are not cheap, are advertised as "high quality designed and presented products" so when you pay the higher price tag, you expect the products to be as such.
	2

Dec 13, 2012, 04:10 AM	#14
robertosh macrumors regular Join Date: Mar 2011 Location: Spain	Apple has lowered its quality control, I had problems with the first unit aswell. Had a dead pixel and the front camera lens was displaced from the frontal hole, not centered. I returned it for a replace. The screen of the replace was ok but there were some dust and marks at the back. I cleaned it and most of the marks dissapeared, some not. It was ok for me and didn't replace it but is clear that the Apple quality controls aren't the same. __________________ 2008 iMac 24" c2d 3.06Ghz 6Gb 1Tb OSX 10.8.3 2010 iPod Touch 4G 32Gb iOS 6.1 2012 iPad Mini 16Gb Cell iOS 6.1 2013 iBook G4 12" 1.20Ghz 1.25Gb 64Gb SSD
	1

Dec 14, 2012, 02:45 AM	#15
Navdakilla macrumors 6502a Join Date: Feb 2011 Location: Canada	Do what you gotta do. I would do the same if I was in your position __________________ New convert, and never turning back!!!
	0

Dec 8, 2012, 11:56 PM	#2
SomeDudeAsking macrumors 65816 Join Date: Nov 2010	Don't accept anything less than perfect from inspecting it. You don't pay $600 to get second rate scratched up hardware. Apple has really bad quality control and they should pay for it, not you.
	13

Dec 9, 2012, 11:26 PM	#9
JS3 macrumors regular Join Date: Apr 2010	People will kill me for saying this but the full size is built so much stronger. I have both and everytime I pick up the mini I just feel like its not built as well. People on here are cracking mini and bending them. Its crazy.
	1

Dec 10, 2012, 01:41 AM	#10
midwestfisherma macrumors regular Join Date: Jul 2012	Are you OCD people inspecting your devices with a microscope??
	3

Dec 10, 2012, 07:27 AM	#11
marc55 macrumors regular Join Date: Oct 2011	Boy, we must be lucky. We have an iPad 3, iPad Mini, and an iPhone 4S, and all three were perfect out of the box.
	2

Dec 11, 2012, 03:35 AM	#12
vicky07 macrumors newbie Join Date: Nov 2012	You should not give up!! you paid $600 for it do not just let it go!!! You have given complete amount for it so it is their job to provide you with proper services! You should definitely replace it
	2

Dec 12, 2012, 02:55 PM	#13
TheSpeaker Banned Join Date: Nov 2012	Please keep buying iPad minis you nitpicker! More refurbs at discount prices for those of us without OCD!
	4

Dec 9, 2012, 08:48 AM	#17
zhenya macrumors 68000 Join Date: Jan 2005	I suspect that the defects you are finding are on a scale that the vast majority of customers would never notice them, and/or realize that a portable device like this will have minor marks and scuffs within days of even careful use. You can continue to complain, but you are really only harming yourself. If Apples standards don't satisfy you, find another product. I suspect you'll quickly realize how good Apple is in comparison to the competition. It doesn't matter that it cost $600. You are analyzing it at a level that is beyond reason. Guess what. A $50k car doesn't have flawless paint either. Not even close.
	4

Dec 9, 2012, 12:37 AM	#20
FrozenDarkness macrumors regular Join Date: Mar 2009	True or false: people who spend equal amounts on android products care less if their product comes win a scratch on the plastic. I don't remember freaking out over scratches on my laptops back when it was 1k and up. Just blame it on the shipping. I really do feel like apples QC is really its undoing. ---------- Actually I think the funny thing is apples usage of anodized aluminum is, of course, nothing new. They have a history of shipping out scratched products dating back to its chrome iPods. Most of my iPads had small nicks in them and my MacBook Pro came with some aluminum discoloring. It's just because its black aluminum that people are freaking out and screaming bloody murder.
	3

Dec 9, 2012, 04:33 AM	#22
THFourteen macrumors 6502 Join Date: Apr 2010 Location: London	Mine has a few nicks in the silver bezel too. I don't care really but I can see why people do. It's an expensive product, it shouldn't look used. If you tried to sell it second hand the buyer would be well within his rights to say its scratched and ask for a price reduction so why is it acceptable for the OP to accept it as new?
	6

Dec 9, 2012, 04:45 AM	#23
Brian Y macrumors 65816 Join Date: Oct 2012	I'd have told you to do one after the first 3. It's quite clear you're not going to get perfection from the cheapest mass produced iPad. If you have unrealistic expectations, just return it for a refund and buy something else.
	3

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