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Old Dec 10, 2012, 12:55 PM   #1
hatersgonnahate
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Lacie D2 Network Drive Choppy Video Problem

i have this lacie d2 network hard drive and i notice video to be choppy. any fix for this? thanks in advance.
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Old Dec 10, 2012, 04:36 PM   #2
aarond12
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What kind of video? What format? What resolution and frame rate? What speed is your network running at (100BaseT, Gigabit, etc.)? What are the specs of the computer playing the video? Does it play the video correctly if you attach the drive via USB?
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Old Dec 10, 2012, 05:58 PM   #3
hatersgonnahate
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sorry for the lack of details.

it doesnt matter what type of video file. it happens with .wmv, .mp4. and .avi.

resolution is around 720 nothing over 1080.

the lacie d2 network drive is in the living room right next to the modem/router.

the computer im using is a 2011 macbookpro 15" i7.

my wifi range right now is fine so i dont think thats the problem. im in a small 2BR apartment.

never had problems before when i had the lacie in my room and modem/router inside, but now that the modem/router is in the living room together with the lacie, im having video problems.

any help would be great.
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Old Dec 12, 2012, 07:18 PM   #4
LaCieTech
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Quote:
Originally Posted by hatersgonnahate View Post
sorry for the lack of details.

it doesnt matter what type of video file. it happens with .wmv, .mp4. and .avi.

resolution is around 720 nothing over 1080.

the lacie d2 network drive is in the living room right next to the modem/router.

the computer im using is a 2011 macbookpro 15" i7.

my wifi range right now is fine so i dont think thats the problem. im in a small 2BR apartment.

never had problems before when i had the lacie in my room and modem/router inside, but now that the modem/router is in the living room together with the lacie, im having video problems.

any help would be great.
Hi,

If the problem occurred only after you changed network configurations its likely a bandwidth issue. Your video files are larger per second than your network is currently transferring at.

The best way to resolve this would be to increase the network speed or discover and resolve an issue that is slowing it down. Signal strength may be good enough to not have browser issues but not enough to transfer an HD video at real-time. Try adding Ethernet wherever possible or a signal booster to the wireless area.

Alternately you could reduce the bandwidth requirements of the files by re-encoding them to a smaller size - but I think it would probably be a better option to increase the network reliability.

~mn, LaCie
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Old Dec 13, 2012, 05:35 PM   #5
hatersgonnahate
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Originally Posted by LaCieTech View Post
Hi,

If the problem occurred only after you changed network configurations its likely a bandwidth issue. Your video files are larger per second than your network is currently transferring at.

The best way to resolve this would be to increase the network speed or discover and resolve an issue that is slowing it down. Signal strength may be good enough to not have browser issues but not enough to transfer an HD video at real-time. Try adding Ethernet wherever possible or a signal booster to the wireless area.

Alternately you could reduce the bandwidth requirements of the files by re-encoding them to a smaller size - but I think it would probably be a better option to increase the network reliability.

~mn, LaCie
thanks i dont think its a bandwidth issue since my i actually upgraded my internet's speed from 10/mbps to 20/mbps.

i was wondering if there's something in the dashboard that i need to adjust?

or i guess i just need a signal booster in my room. internet speed is fine though, its just the streaming that's slow from the lacie d2 network drive.
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Old Dec 14, 2012, 05:46 AM   #6
Chimaera
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Internet speed is entirely irrelevant - he's talking about *network* bandwidth.

My first advice *always* on troubleshooting network problems is to see if you can eliminate the wireless network from the equation (mainly because most of the time in my experience it's normally the wireless at fault).

So for starting test hardwire both the LaCie and your laptop into the router and see if things behave themselves. I'm pretty confident you will and then you'll be onto troubleshooting your wireless which can be a right pain in the arse since there are a million and one things that can interfere.
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