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Old Dec 12, 2012, 12:46 AM   #1
fel10
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iPhone 5 making rattling noise.

New iPhone 5 makes a rattling noise when shaken, like there is something loose inside. I thought it was the on/off button at first but it isn't. I made a video showing the problem. Is this normal?

http://www.youtube.com/watch?v=Gseu4XYVuEU&sns=em
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Old Dec 12, 2012, 12:49 AM   #2
sillywabbit
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It's your vibrator.
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Old Dec 12, 2012, 12:10 PM   #3
fel10
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Quote:
Originally Posted by sillywabbit View Post
It's your vibrator.
Where is the vibrator located? Because the noise is coming from the camera area.
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Old Dec 12, 2012, 12:14 PM   #4
Jalopybox
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If it feels substantial, it's the battery. They have a problem with the adhesive coming loose. Trip to Apple store will fix this.
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Old Dec 12, 2012, 12:15 PM   #5
Zac7
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I also read that the camera was making a rattling noise on some iPhones...
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Old Dec 12, 2012, 12:53 PM   #6
eddyecb
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its the auto focus, rattles on every iPhone
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Old Dec 15, 2012, 08:35 PM   #7
iPh0neTy
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Quote:
Originally Posted by fel10 View Post
Where is the vibrator located? Because the noise is coming from the camera area.
The vibrator is located in the top left corner, the opposing side of your sleep/wake button.

They all rattle when they are tapped, even the 4S and 4 does it.
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Old Dec 21, 2012, 12:17 PM   #8
yinz
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I think the rattling is normal..
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Old Dec 14, 2012, 08:47 PM   #9
mgb1120
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Yes your return by date is on the reciept, just show up
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Old Dec 15, 2012, 05:13 PM   #10
kockgunner
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All my iPhones from the 3GS to the 5 has had this. It is likely the camera because the noise lessens slightly when the camera is activated. However I believe it can be considered defective if it is really bad. Mine sounds like there's pebbles or gravel inside. When I use Siri, the confirmation beep makes the whole phone shake. It makes the phone sound really cheap.
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Old Dec 15, 2012, 08:10 PM   #11
Leonard1818
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I'd like to know if the op gets a new phone and if it still rattles.
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Old Dec 15, 2012, 10:53 PM   #12
fel10
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Quote:
Originally Posted by Leonard1818 View Post
I'd like to know if the op gets a new phone and if it still rattles.
I will be making an appointment for Tuesday to talk to another genius and see what they says. I will let you know what happens.
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Old Dec 28, 2012, 08:18 AM   #13
mgb1120
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Mine is also making a rattle noise, even when my phone is on vibrate it rattles even more, doesn't seem right to me. Week 47.
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Old Dec 28, 2012, 05:39 AM   #14
Cholcobo3
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My 64Gb Black AT&T made the rattle noise, and it was promptly replaced by one that did NOT rattle the week following release. I personally tested the display models, every single one, and found the 16Gb models rattled and the 32/64 models did NOT, except for one. My understanding that a LOUD rattle means a loose battery, which can be fixed, but a slight rattle means you just got unlucky. They don't provide replacements for slight rattles anymore. :-(
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Old Dec 28, 2012, 07:22 AM   #15
Leonard1818
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OP, what ended up happening? did you call apple on the phone?
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Old Dec 28, 2012, 11:11 AM   #16
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Quote:
Originally Posted by Cholcobo3 View Post
My 64Gb Black AT&T made the rattle noise, and it was promptly replaced by one that did NOT rattle the week following release. I personally tested the display models, every single one, and found the 16Gb models rattled and the 32/64 models did NOT, except for one. My understanding that a LOUD rattle means a loose battery, which can be fixed, but a slight rattle means you just got unlucky. They don't provide replacements for slight rattles anymore. :-(
It's been gone over a million times. A slight rattle when tapped or set down is normal. It's the autofocus lens that must remain loose to function. I big thud when the phone is shaken is a loose battery and needs to be repaired. Now some phones don't rattle as much when tapped or set down, but again, it's normal.
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