Installed SSD and blade SSD, now there are stripes down my screen

thepiks · Jan 3, 2013, 04:14 PM

any ideas what I might have unplugged? where is the video card plug into motherboard at? I can see some of my screen just fine but other stripes are off white and white. please help

mmomega · Jan 3, 2013, 04:39 PM

Did you use the iFixit teardown and look over their process to see where everything is located and see all of the connectors?

iFixit 2012 iMac Teardown

EPiCDiNGO · Jan 3, 2013, 04:45 PM

OMG the iMac is broke return it for a FULL refund

loki101 · Jan 3, 2013, 05:17 PM

Quote:

Originally Posted by EPiCDiNGO

OMG the iMac is broke return it for a FULL refund

It would appear that this guy opened up his iMac and installed some internal SSDs, not sure that's covered by AppleCare...

old-wiz · Jan 3, 2013, 06:16 PM

Quote:

Originally Posted by loki101

It would appear that this guy opened up his iMac and installed some internal SSDs, not sure that's covered by AppleCare...

it's not.

spinstorm · Jan 3, 2013, 06:38 PM

Put it back as it was and take it into Apple anyway.

They probably won't notice anything is different as I doubt think geniuses looks at glue formations.

pubjoe · Jan 3, 2013, 06:40 PM

Oh dear. Not what you want to see.

I know you've checked the cables but make sure you double, triple, quadruple check that video cable. It's the wider of the two and it has quite a fiddly lever lock. Swing the lever arm up, take the cable out and ENSURE there is no dirt in there or on the cable connector itself. Also check that the cable's contact strips haven't become damaged or creased by forcing it into the socket (which is a common cock up).

Other than the video cable, I'm not sure what to suggest.

Did you remove the adhesive tape by the way?

thepiks · Jan 3, 2013, 05:22 PM

there isn't a 27 inch tear down is there?

NVRENUF! · Jan 3, 2013, 05:28 PM

There was two plugs for the monitor ,

maybe one of them isn't pushed back in correctly.

When we pulled apart our 27"
We sat screen on counter infront of it and connected then powered up before we stuck it back on.

Because now assuming you just stuck it back together before testing you need to open it again yeah ?

I would be checking those two plugs maybe just not sitting flat

thepiks · Jan 3, 2013, 05:35 PM

I'll check those 2 cords thank you

thepiks · Jan 3, 2013, 06:01 PM

the 2 cords were plugged in correctly, anyone have any other guesses I could try? Thanks!

NVRENUF! · Jan 3, 2013, 06:07 PM

can you remove the Blade SSD and just leave the normal SSD sata one connected ? 1 by 1 see if the drives are giving any interference.

do the lines come up right away ?

thepiks · Jan 3, 2013, 06:13 PM

here is a pic of what my screen looks like

http://i46.tinypic.com/o318l.png

----------

Quote:

Originally Posted by NVRENUF!

can you remove the Blade SSD and just leave the normal SSD sata one connected ? 1 by 1 see if the drives are giving any interference.

do the lines come up right away ?

yeah the lines come on the second my computer begins to boot. Im guessing video card cord?

NVRENUF! · Jan 3, 2013, 06:13 PM

gee that sucks, hopefully no pins or damage on those two monitor cables :/

how much of it did you pull apart is there any earth points on the motherboard that weren't hooked back up ?

has the gpu come loose ?

marzer · Jan 3, 2013, 08:36 PM

Quote:

Originally Posted by thepiks

here is a pic of what my screen looks like

http://i46.tinypic.com/o318l.png

----------

yeah the lines come on the second my computer begins to boot. Im guessing video card cord?

Unfortunately, its unlikely to be a physical connection issue given you are getting some recognizable image. That sort of pattern, made up of good and bad portions of the image, is typically a problem with video buffering or paging memory. You may want to ensure your video card (does it have discrete gpu?) is seated firmly.

Even though the image is striped, can you see mouse movement? Does the system respond to the keyboard? That would be another indicator its internal to the video processing logic.

throAU · Jan 3, 2013, 09:44 PM

Quote:

Originally Posted by thepiks

any ideas what I might have unplugged? where is the video card plug into motherboard at? I can see some of my screen just fine but other stripes are off white and white. please help

You'll need to disassemble it again and check all the ribbon cables are seated properly.

chevalier433 · Jan 3, 2013, 10:48 PM

Quote:

Originally Posted by thepiks

any ideas what I might have unplugged? where is the video card plug into motherboard at? I can see some of my screen just fine but other stripes are off white and white. please help

Worst case scenario you have short something did you use ESD protection?Put the computer back to normal and take it to apple and if you are lucky they will not see that you opened it.

NVRENUF! · Jan 4, 2013, 12:46 AM

any updates ?

have you got it powered up while monitor is sitting off the chassis on a towel in front of unit,

and while powered up, give the cables a slight move and see if this has any effect on the image.

to test the cable it;'s self for a break and connectors. at logic board end and lcd end.

Mechinyun · Jan 4, 2013, 02:35 AM

I would take this issue to more technical forum TBH.

starscript · Jan 4, 2013, 02:51 AM

i have had this problem before,
if the images where out of place it would be a software issue,
definitely the indicator hear is the grey out on the screen, showing somewhere between the GPU out and the display one of the data lanes is crossing over to the other, giving off the interference and greying out the screen.

personally i think you have given off a static discharge while installing the bale SSD.
if thats the case you can easily cover it up, just say the screen went out one day (could of been a bit of dust) and put it back to gather the best you can.

to be honest; i don't think their is any way to prove you opened it i found a long strand of hair when i opened mine up

thepiks · Jan 4, 2013, 09:02 AM

Quote:

Originally Posted by NVRENUF!

any updates ?

have you got it powered up while monitor is sitting off the chassis on a towel in front of unit,

and while powered up, give the cables a slight move and see if this has any effect on the image.

to test the cable it;'s self for a break and connectors. at logic board end and lcd end.

I've completely disassembled it and reassembled it again, insuring all cables are perfectly aligned and in the right spot. Everything seems to be fine and hooked up correctly. Still the display looks like the picture.

questions:

1) could the blade ssd cause this?
2) Is it worth trying a new vcld(sp) cord before taking it in to Apple?

beerglass007 · Jan 4, 2013, 09:05 AM

Quote:

Originally Posted by thepiks

I've completely disassembled it and reassembled it again, insuring all cables are perfectly aligned and in the right spot. Everything seems to be fine and hooked up correctly. Still the display looks like the picture.

questions:

1) could the blade ssd cause this?
2) Is it worth trying a new vcld(sp) cord before taking it in to Apple?

What will apple do ?

You took it apart

merkinmuffley · Jan 4, 2013, 09:25 AM

Quote:

Originally Posted by thepiks

I've completely disassembled it and reassembled it again, insuring all cables are perfectly aligned and in the right spot. Everything seems to be fine and hooked up correctly. Still the display looks like the picture.

questions:

1) could the blade ssd cause this?
2) Is it worth trying a new vcld(sp) cord before taking it in to Apple?

You need to fix this, the folks at Apple are trained to look for systems that have been opened.

Brian Y · Jan 4, 2013, 09:32 AM

The easiest way to test if it's the LVDS cable is to wiggle the cable/reposition it and see if the pattern changes. I used to test this with it plugged in being VERY careful, but you can check by unplugging it, moving the cable about, and plugging it back in.

If it does move/change, it's the LVDS. If it doesn't move - it's going to be the LCD. That issue isn't going to be caused by interference or the graphics card.

If I were you - I'd take it to Apple, explain what's happened, and ask them to do an OOW repair. An LVDS cable is about £10 + labour - if it turns out to be the LCD you're looking at about £400.

hfg · Jan 4, 2013, 12:12 PM

Quote:

Originally Posted by thepiks

I've completely disassembled it and reassembled it again, insuring all cables are perfectly aligned and in the right spot. Everything seems to be fine and hooked up correctly. Still the display looks like the picture.

questions:

1) could the blade ssd cause this?
2) Is it worth trying a new vcld(sp) cord before taking it in to Apple?

Of course it could!

That would be the first thing I would do when I re-opened the case. Remove any new drives you installed and put the original drive back in and power it up to check the display. Then add the new drives back one-at-a-time to see if/when the problem reappears.

Also, make sure your RAM memory is seated properly.

-howard

Jan 3, 2013, 04:14 PM	#1
thepiks macrumors newbie Join Date: Dec 2012	Installed SSD and blade SSD, now there are stripes down my screen any ideas what I might have unplugged? where is the video card plug into motherboard at? I can see some of my screen just fine but other stripes are off white and white. please help
	0

Jan 3, 2013, 04:39 PM	#2
mmomega macrumors Demi-God Join Date: Dec 2009 Location: DFW, TX	Did you use the iFixit teardown and look over their process to see where everything is located and see all of the connectors? iFixit 2012 iMac Teardown __________________ '11 iMac 27" RAID'd SSD, '09 iMac 27" X-25M SSD, '10 iMac 27", iMacG4 1GHz768MB, '10 MacMini, '11 MacMini '12 MiniServer '12 15"rMBP, '12 13" MBAir, iPad4 16GBWiFi, iPad4 32GB4G, aTV1,2 & 3
	0

Jan 3, 2013, 04:45 PM	#3
EPiCDiNGO macrumors member Join Date: Sep 2012	OMG the iMac is broke return it for a FULL refund __________________ 2010 Macbook Pro i5 2.4GHz 8GB ram 256 SSD iPhone 4 Black 32GB iPad 2 32GB Black Soon to buy 2012 27" iMac
	0

Jan 3, 2013, 06:38 PM	#6
spinstorm macrumors 65816 Join Date: Sep 2007	Put it back as it was and take it into Apple anyway. They probably won't notice anything is different as I doubt think geniuses looks at glue formations. __________________ US 8GB FW 1.0.2>iUnlock>iPhoneSIMfree>1.1.1>1.1.2>Soft upgrade 1.1.3>1.1.4 using signal.app UK 16GB FW 1.1.3 OOB>1.1.4>iPlus 1.2 unlocked!
	0

Jan 3, 2013, 05:28 PM	#9
NVRENUF! macrumors Demi-God Join Date: Mar 2012 Location: PERTH, Australia	There was two plugs for the monitor , maybe one of them isn't pushed back in correctly. When we pulled apart our 27" We sat screen on counter infront of it and connected then powered up before we stuck it back on. Because now assuming you just stuck it back together before testing you need to open it again yeah ? I would be checking those two plugs maybe just not sitting flat __________________ 27" Late 2012 \| 120gb SSD \| 680mx 2gig \| 3.4ghz I7 \| 24gig ram \| 27" Late 2011, 120 gig SSD, 512mb GPU, I5 2 x Iphone 5, 1 x Iphone 4s, 1 x Ipad 3 , 1 x Ipad 2
	0

Jan 3, 2013, 06:40 PM	#7
pubjoe macrumors 6502 Join Date: Aug 2007	Oh dear. Not what you want to see. I know you've checked the cables but make sure you double, triple, quadruple check that video cable. It's the wider of the two and it has quite a fiddly lever lock. Swing the lever arm up, take the cable out and ENSURE there is no dirt in there or on the cable connector itself. Also check that the cable's contact strips haven't become damaged or creased by forcing it into the socket (which is a common cock up). Other than the video cable, I'm not sure what to suggest. Did you remove the adhesive tape by the way?
	0

Jan 3, 2013, 05:22 PM	#8
thepiks Thread Starter macrumors newbie Join Date: Dec 2012	there isn't a 27 inch tear down is there?
	0

Jan 3, 2013, 05:35 PM	#10
thepiks Thread Starter macrumors newbie Join Date: Dec 2012	I'll check those 2 cords thank you
	0

Jan 3, 2013, 06:01 PM	#11
thepiks Thread Starter macrumors newbie Join Date: Dec 2012	the 2 cords were plugged in correctly, anyone have any other guesses I could try? Thanks!
	0

Jan 3, 2013, 06:07 PM	#12
NVRENUF! macrumors Demi-God Join Date: Mar 2012 Location: PERTH, Australia	can you remove the Blade SSD and just leave the normal SSD sata one connected ? 1 by 1 see if the drives are giving any interference. do the lines come up right away ? __________________ 27" Late 2012 \| 120gb SSD \| 680mx 2gig \| 3.4ghz I7 \| 24gig ram \| 27" Late 2011, 120 gig SSD, 512mb GPU, I5 2 x Iphone 5, 1 x Iphone 4s, 1 x Ipad 3 , 1 x Ipad 2
	0

Jan 3, 2013, 06:13 PM	#14
NVRENUF! macrumors Demi-God Join Date: Mar 2012 Location: PERTH, Australia	gee that sucks, hopefully no pins or damage on those two monitor cables :/ how much of it did you pull apart is there any earth points on the motherboard that weren't hooked back up ? has the gpu come loose ? __________________ 27" Late 2012 \| 120gb SSD \| 680mx 2gig \| 3.4ghz I7 \| 24gig ram \| 27" Late 2011, 120 gig SSD, 512mb GPU, I5 2 x Iphone 5, 1 x Iphone 4s, 1 x Ipad 3 , 1 x Ipad 2
	0

Jan 4, 2013, 12:46 AM	#18
NVRENUF! macrumors Demi-God Join Date: Mar 2012 Location: PERTH, Australia	any updates ? have you got it powered up while monitor is sitting off the chassis on a towel in front of unit, and while powered up, give the cables a slight move and see if this has any effect on the image. to test the cable it;'s self for a break and connectors. at logic board end and lcd end. __________________ 27" Late 2012 \| 120gb SSD \| 680mx 2gig \| 3.4ghz I7 \| 24gig ram \| 27" Late 2011, 120 gig SSD, 512mb GPU, I5 2 x Iphone 5, 1 x Iphone 4s, 1 x Ipad 3 , 1 x Ipad 2
	0

Jan 4, 2013, 02:35 AM	#19
Mechinyun macrumors 6502 Join Date: Jun 2010	I would take this issue to more technical forum TBH.
	0

Jan 4, 2013, 02:51 AM	#20
starscript macrumors member Join Date: Dec 2012 Location: Glasgow, Scotland	i have had this problem before, if the images where out of place it would be a software issue, definitely the indicator hear is the grey out on the screen, showing somewhere between the GPU out and the display one of the data lanes is crossing over to the other, giving off the interference and greying out the screen. personally i think you have given off a static discharge while installing the bale SSD. if thats the case you can easily cover it up, just say the screen went out one day (could of been a bit of dust) and put it back to gather the best you can. to be honest; i don't think their is any way to prove you opened it i found a long strand of hair when i opened mine up
	0

Jan 4, 2013, 09:32 AM	#24
Brian Y macrumors 65816 Join Date: Oct 2012	The easiest way to test if it's the LVDS cable is to wiggle the cable/reposition it and see if the pattern changes. I used to test this with it plugged in being VERY careful, but you can check by unplugging it, moving the cable about, and plugging it back in. If it does move/change, it's the LVDS. If it doesn't move - it's going to be the LCD. That issue isn't going to be caused by interference or the graphics card. If I were you - I'd take it to Apple, explain what's happened, and ask them to do an OOW repair. An LVDS cable is about £10 + labour - if it turns out to be the LCD you're looking at about £400.
	0

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