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Old Feb 27, 2013, 09:24 AM   #1
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Amazon Warns Against Installing Latest Kindle App Update for iOS Due to Deleted Book Libraries [Update: Fix Live]




Amazon yesterday released a minor 3.6.1 update to its Kindle app for iOS, but as noted by TUAW, the company is now warning users in the app description not to install the update.
Quote:
What's New in Version 3.6.1

Note: There is a known issue with this update. If you are an existing Kindle for iOS user, we recommend you do not install this update at this time.
According to reports, the update is causing users' entire book libraries to be deleted from their devices. There is no word yet on when a fix can be expected to arrive in the App Store, but Amazon is undoubtedly rushing to fix the issue and Apple is likely to provide an expedited review in order to minimize the number of affected users.

Update 7:29 AM: AllThingsD reports that Amazon has issued a statement indicating that it has submitted a fix for the issue to Apple and is working to expedite its release.

Update 9:36 AM: Kindle for iOS has been updated to version 3.6.2, presumably addressing the issue with version 3.6.1. The new release notes do not, however, mention the issue.

Article Link: Amazon Warns Against Installing Latest Kindle App Update for iOS Due to Deleted Book Libraries [Update: Fix Live]
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Old Feb 27, 2013, 09:26 AM   #2
Beezzy
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Too late for me


Thank god I mainly stop reading at the end of a chapter. But still. That was a pain the butt to find out.
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Old Feb 27, 2013, 01:02 PM   #3
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Too late for me


Thank god I mainly stop reading at the end of a chapter. But still. That was a pain the butt to find out.
same here...Lost ALOT of books. but got'em backed up on Dropbox, so I just gotta transfer 'em over back to kindle...but I did loose my spots in my various e-books....ah well...
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Old Feb 27, 2013, 09:27 AM   #4
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good thing I saw the warning this morning before I tried to update. I think the biggest problem with apps is updating and finding that the new version has some serious problems and there's no way to go back to the previous version.
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Old Feb 27, 2013, 09:28 AM   #5
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Wow. So much for testing...

Just killed my girlfriend's phone and mine. Going back to iBooks.
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Old Feb 27, 2013, 09:30 AM   #6
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Eep! I just updated this last night.

Thankfully I only have one book in my library and it seems to still be there.
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Old Feb 27, 2013, 09:48 AM   #7
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Originally Posted by TheLisnakFactor View Post
Wow. So much for testing...

Just killed my girlfriend's phone and mine. Going back to iBooks.
That seems a bit dramatic, but good luck!
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Old Feb 27, 2013, 09:51 AM   #8
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I updated last night as well. Fortunately I have only 1 book on the device and I haven't launched since the update.
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Old Feb 27, 2013, 10:02 AM   #9
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Thanks, amazon?

My stuff is gone.
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Old Feb 27, 2013, 10:05 AM   #10
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Crap, this happened to my girlfriend. Hopefully it keeps her bookmarks.
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Old Feb 27, 2013, 10:06 AM   #11
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Wow, glad I don't use amazon for reading. I'm sorry but this is a HUGE cluster *uck on amazon's part. There is absolutely no excuse for this. I mean, all they had to do was launch it ONCE to see this happen. If it was apple their stock would be down 7% and all over the news media. I've lost all faith in media, especially blogger sites, in reporting ACTUAL news FAIRLY, but hey, what do I know I'm just an average joe.
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Old Feb 27, 2013, 02:50 PM   #12
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Originally Posted by TheLisnakFactor View Post
Wow. So much for testing...

Just killed my girlfriend's phone and mine. Going back to iBooks.
How so, are you rebuying all your content on iBooks?
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Old Feb 27, 2013, 09:34 AM   #13
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The one time my girlfriend told me something before MacRumors...

Actually, she might have mentioned Jobs was dead before MR...
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Old Feb 27, 2013, 09:35 AM   #14
Elvin77
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Angry Grrrr.....

Too late for me too
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Old Feb 27, 2013, 09:36 AM   #15
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Can't the books just be downloaded again?
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Old Feb 27, 2013, 09:37 AM   #16
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The biggest flaw in Apples software distribution system: You can't just pull back a new version once it was released. Completely insane.
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Old Feb 27, 2013, 09:40 AM   #17
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Too late for me too. But you can still re-download the books and, in my case, it still kept my bookmarks. So a minor pain but not a big deal. I actually needed to clear some books off my phone anyway.
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Old Feb 27, 2013, 09:41 AM   #18
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Lost my library... Why don't they test them before releasing??? Uuurggh...
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Old Feb 27, 2013, 10:16 AM   #19
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Originally Posted by peter.stegemann View Post
The biggest flaw in Apples software distribution system: You can't just pull back a new version once it was released. Completely insane.
Every OS has that. Lets be honest here.
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Old Feb 27, 2013, 12:35 PM   #20
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Originally Posted by peter.stegemann View Post
The biggest flaw in Apples software distribution system: You can't just pull back a new version once it was released. Completely insane.
True, although Amazon shares blame for what is clearly a sloppy release with a glaring and significant bug.
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Old Feb 27, 2013, 09:40 AM   #21
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Originally Posted by robdam1001 View Post
Can't the books just be downloaded again?
Yep....but I'm guessing you don't get your bookmarks and other info such as that back.
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Old Feb 27, 2013, 09:44 AM   #22
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Nice one Amazon!

Luckily for me, I updated all my apps on the weekend and missed this I think (I usually only update once a month or so).
This doesn't exactly fill me with confidence in the Amazon ecosystem.

Apple should support a "retract update" capability that would allow developers to instantly pull an update and revert to the previous version. This would be good for customers when developers royally screw up like this.

----------

Quote:
Originally Posted by LSK6453 View Post
I updated last night, but have not launched the app. I have a good deal of books in my kindle app that are .mobi which I am sure are gone now.
It seems possible -- very likely actually -- that the deletion occurs when you first launch. So try to avoid launching until the next update is available.
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Old Feb 27, 2013, 09:48 AM   #23
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Nice one Amazon!

Luckily for me, I updated all my apps on the weekend and missed this I think (I usually only update once a month or so).
This doesn't exactly fill me with confidence in the Amazon ecosystem.

Apple should support a "retract update" capability that would allow developers to instantly pull an update and revert to the previous version. This would be good for customers when developers royally screw up like this.
Seems sensible on the surface, but wouldn't it lead to some developers skimping on the testing? I've seen lots of major apps with a 'Do not update!' panicky description. Perhaps getting publicly burned with no way back keeps them on their toes.
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Old Feb 27, 2013, 11:31 AM   #24
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Amazon Ecosystem

Quote:
Originally Posted by iSee View Post

This doesn't exactly fill me with confidence in the Amazon ecosystem.
It shouldn't. I subscribed to their Cloud Player service. Big mistake. Streaming is unreliable - even over a wired internet connection, so the problem isn't bandwidth on MY end - and the iOS app is the biggest piece of junk imaginable.

Amazon just can't write software. I keep thinking their fork of Android represents a serious threat to Google, but the obvious incompetence of their developers makes me wonder if that threat will ever be realized...
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Old Feb 28, 2013, 10:38 AM   #25
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Originally Posted by iSee View Post
Nice one Amazon!

Luckily for me, I updated all my apps on the weekend and missed this I think (I usually only update once a month or so).
This doesn't exactly fill me with confidence in the Amazon ecosystem.

Apple should support a "retract update" capability that would allow developers to instantly pull an update and revert to the previous version. This would be good for customers when developers royally screw up like this.

----------



It seems possible -- very likely actually -- that the deletion occurs when you first launch. So try to avoid launching until the next update is available.
I update to the new version and everything was there, so it was probably at launch that it happened and I had not launched the app
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