Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Buying Tips and Advice

Reply
 
Thread Tools Search this Thread Display Modes
Old Aug 30, 2006, 10:15 AM   #1
alec
macrumors regular
 
Join Date: Oct 2005
Location: Washington DC
Send a message via AIM to alec
Can I get a copy of my receipt?

I bought my MacBook approximately 2 months ago, and have JUST started experiencing a few problems. However, while panicking because my computer wouldn't start up, I realized I've lost my receipt!

Question: is it possible to go back to the Apple Store where I purchased it and get a copy of the receipt? And will they service my computer if I don't have the receipt handy (I'm thinking they will have to if I have hardware problems and obviously the MacBook has been out for less than a year, so still under the 1 year warranty). Anyway, thanks in advance.
__________________
Help A Poor Grad Student, Buy Your Apple Gear on Amazon!
alec is offline   0 Reply With Quote
Old Aug 30, 2006, 10:36 AM   #2
robbieduncan
Moderator
 
robbieduncan's Avatar
 
Join Date: Jul 2002
Location: London
They probably won't give you a copy of the receipt but they will be able to look it up and service it without issue.
robbieduncan is offline   0 Reply With Quote
Old Aug 30, 2006, 10:47 AM   #3
Phatpat
macrumors 6502a
 
Phatpat's Avatar
 
Join Date: Jun 2003
Location: Washington DC
Send a message via AIM to Phatpat
They've never requested a receipt when I go in for service at the Apple store; don't worry about it.
__________________
my flickr
Phatpat is offline   0 Reply With Quote
Old Aug 30, 2006, 10:48 AM   #4
alec
Thread Starter
macrumors regular
 
Join Date: Oct 2005
Location: Washington DC
Send a message via AIM to alec
Thanks for the help, I think my MacBook may need some servicing (much like a lot of other people) pretty soon...
__________________
Help A Poor Grad Student, Buy Your Apple Gear on Amazon!
alec is offline   0 Reply With Quote
Old Aug 30, 2006, 03:11 PM   #5
danielbriggs
macrumors 6502
 
Join Date: Jun 2006
Location: Manchester, UK
I think they would only ask for it if you want a full refund etc.
danielbriggs is offline   0 Reply With Quote
Old Aug 30, 2006, 03:48 PM   #6
bearbo
macrumors 68000
 
bearbo's Avatar
 
Join Date: Jul 2006
Quote:
Originally Posted by danielbriggs
I think they would only ask for it if you want a full refund etc.
no, they didn't.
bearbo is offline   0 Reply With Quote
Old Jan 24, 2013, 05:44 AM   #7
margretmargret
macrumors newbie
 
Join Date: Jan 2013
I bought a MacBook Pro two years ago, can't access my receipt online, and I bought it online, and have lost the original.. any suggestions on what I should do ?
margretmargret is offline   0 Reply With Quote
Old Jan 24, 2013, 09:19 AM   #8
TrentS
macrumors 6502
 
Join Date: Sep 2011
Location: Overland Park, Kansas
Presto!

When you get a MacBook, or any other Apple device, you should then make a digital copy of your receipt, either by camera, or a copy of your original digital receipt, and then place it on the desktop of your computer. Then you always have it, and will know where to find it for later.

TrentS is offline   1 Reply With Quote
Old Jan 24, 2013, 09:25 AM   #9
margretmargret
macrumors newbie
 
Join Date: Jan 2013
Well thank you for that.. to late right now.. as my computer also is broken it would be no help.. I just need someone to give me advice how is best to get my receipt from apple right now ??
margretmargret is offline   0 Reply With Quote
Old Jan 24, 2013, 09:34 AM   #10
robbieduncan
Moderator
 
robbieduncan's Avatar
 
Join Date: Jul 2002
Location: London
Quote:
Originally Posted by margretmargret View Post
Well thank you for that.. to late right now.. as my computer also is broken it would be no help.. I just need someone to give me advice how is best to get my receipt from apple right now ??
Have you asked Apple?
robbieduncan is offline   0 Reply With Quote
Old Jan 27, 2013, 02:22 AM   #11
elpmas
macrumors 68000
 
elpmas's Avatar
 
Join Date: Sep 2009
Location: Where the fresh snow don't go.
I think they'll just check your serial #, you should be fine.
elpmas is offline   0 Reply With Quote
Old Jan 27, 2013, 08:26 AM   #12
hallux
macrumors 6502a
 
Join Date: Apr 2012
As an Apple-certified technician, I can tell you they can pop your serial number into a web interface and pull up warranty info on your system (I could as well), receipt or no receipt.
__________________
2012 15" MBP, 2.3 GHz, 16 GB RAM, 500 GB HDD, Hi-Res glossy
hallux is offline   0 Reply With Quote
Old Jan 27, 2013, 08:45 AM   #13
Virtual Steve
macrumors member
 
Join Date: Jan 2012
First web site I visit after purchasing any major Apple product (not counting things like accessories, that is) whether in store or online is right here:

http://register.apple.com

Then you can always check your serial number, warranty coverage details, and your complete repair history here:

http://supportprofile.apple.com

You can register your products at any time, and it's come in real handy in the past.
Virtual Steve is offline   0 Reply With Quote
Old Jan 27, 2013, 08:44 AM   #14
Bobby.e
macrumors 6502
 
Join Date: Mar 2012
Location: Kansas
I guess it comes down to they don't need your receipt for repairs. They can pull it up and print for you though if you want it for your records.
Bobby.e is offline   0 Reply With Quote
Old Jan 27, 2013, 01:14 PM   #15
Squilly
macrumors 68000
 
Squilly's Avatar
 
Join Date: Nov 2012
Location: PA
Yes, plain and simple. Pretty sure they can by name or phone number; possibly credit card #.
__________________
iPhone 5s 16gb Space Gray Sprint
Squilly is offline   0 Reply With Quote
Old Jan 27, 2013, 06:46 PM   #16
drambuie
macrumors 6502a
 
Join Date: Feb 2010
Whenever I buy something at the Apple retail store, I have a copy of the receipt emailed to me, which seems to be the default as I sometimes have to ask for a hard copy receipt. Those thermal printed store receipts tend to fade in a couple of years.
drambuie is offline   0 Reply With Quote
Old Jan 30, 2013, 09:51 PM   #17
bookwormsy
macrumors regular
 
Join Date: Jul 2010
They check by serial number. Apple has a thing on their website to check the warranty.
bookwormsy is offline   0 Reply With Quote
Old Sep 10, 2013, 07:48 AM   #18
satyarod
macrumors newbie
 
Join Date: May 2011
hi- invoices

Quote:
Originally Posted by bookwormsy View Post
They check by serial number. Apple has a thing on their website to check the warranty.
I have the same problem. have to move and may have sent my invoice with my previous things by sea. I brought iMacs at the local Apple Agent here in Austria. But the invoices do not show up on my Apple profile. The items are all there- but no option to download the receipt. Have sent an email asking them for a reissue or copy.
satyarod is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Buying Tips and Advice

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
Where can I get a copy of IE for Mac? BostonBrawler Windows, Linux & Others on the Mac 4 Oct 24, 2011 04:30 PM
Getting two copies of my iDisk on my desktop Benbikeman iCloud and Apple Services 11 Jul 18, 2011 12:16 PM
Where can I get a copy of OS 9? MattG Mac Applications and Mac App Store 12 Jan 26, 2005 01:09 PM
where can i get a copy of os 8.6 Steven1621 Mac Applications and Mac App Store 2 Aug 9, 2003 12:05 PM
Where can I get a copy of the NeXT OS? shadowfax0 General Mac Discussion 8 Aug 18, 2002 02:14 PM


All times are GMT -5. The time now is 04:43 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC