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Old Jan 8, 2007, 05:18 PM   #1
lieb39
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iTunes gift card: invalid number?

Hello everyone,

Both my friend and I got a iTunes gift card for christmas - but both of ours are being read as invalid when inputted in the iTunes store.. anyone else having any issues? I can't figure out what the problem is - I'm 100% sure I'm typing it in correctly..

Cheers.
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Old Jan 8, 2007, 05:26 PM   #2
TheAnswer
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Where did you buy them from...recently there was a news item about people writing down the numbers off of gift cards and using them after someone else had added the money to them. Though I can't remember if iTunes gift cards have the # printed on them where anyone can see them or if the number is covered by that stuff you have to scratch off.
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Old Jan 8, 2007, 05:41 PM   #3
technicolor
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Do you think the person who got them for you still has the receipt? If so see if you can get it and take it to a local apple store.
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Old Jan 8, 2007, 06:48 PM   #4
raythepa
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[...recently there was a news item about people writing down the numbers off of gift cards and using them after someone else had added the money to them.]

I wouldn't even think of doing that

Its possible the card didn't activate correctly at the register at the time of purchase. I might go to the place i bought it first with my receipt and see if they'll swipe it again.
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Old Jan 8, 2007, 07:13 PM   #5
lieb39
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This is very interesting.. my receipt gift card no doesn't match the one in the back.. and either one doesn't work.. damn.

Cheers
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Old Jan 8, 2007, 06:25 PM   #6
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I also encountered a problem trying to get a iTunes $20 card to be accepted by iTunes Store.

I bought the card in Sydney just before Christmas and it was a new format compared to some of the cards I had bought earlier in 2006. There was a number printed on the back of the card that said 'activation code' but that didn't work for me.

In the end I found I could peel off a sticker on the back of the card that revealed another code and it was successfulluy accepted by iTunes Store.

So my advice would be to check if you can't find a code under a sticker on the back of the card.

Cheers

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Old Jan 8, 2007, 06:41 PM   #7
Zwhaler
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I've heard of people doing that, but you have to scratch off the thing to read the number.
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Old May 4, 2011, 12:08 AM   #8
FOCB
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I purchased 2 $25 app gift cards and found the sticker covering the activation code were pulling the letters from the card leaving blank spaces. Now I have to wait 24 hours for their support staff to respond with the missing code letters.
Buy the lotto type scratch code covered cards to avoid this problem.
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Old May 4, 2011, 02:18 AM   #9
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Don't be overly worried that your cards might be worthless - I have 2 itunes cards that were purchased from costco - both of them would show up as 'invalid'

I sent an email to customer support.. however, when I relaunched itunes after a few hours and tried them again, they worked. So sometimes it could just be a itunes verification issue.. or server problems.
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