iPod iPod shuffle dead

hey all -

last nite, i tried to turn on my ipod shuffle 2nd generation and nothing happened - no light. i put it in the dock, and attached it to my mac pro - still no lite, and the mac pro wasn't recognizing it.

i just used it the previous day; and everything was fine --

i tried resetting...etc.

this was bought as a gift for me on last december.

any suggestions? should I bring it into an apple retail store?

Thanks,

DZL

apple store

clevin said:

yes

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...and what would be the outcome of that? would they try repairing it, or simply replace it?

Thanks again,

DZL

thanks

clevin said:

when similar thing happened to my refurb iPod nano, they just replaced it upon comfirmation.

Click to expand...

Great - thanks --

DZL

reubs said:

They will either zap the firmware inside of it to do a reformat that you can't do at home or replace it outright...or screw you over like everyone is seeming to say Apple is now doing...

Seriously, just take it in. Worst case scenario it is busted beyond repair.

Good luck.

Click to expand...

yeah, i don't know what they could do with it - it's not showing any signs of life - it's not like the light is on and it's not playing; it's simply dead - no power, and the mac pro isn't recognizing it -- so i'm unable to do a firmware update, or reformat it or anything.

it's only been 7 months since i've had it; and i've treated it well -

i'd probably insist on a replacement.

DZL

replaced

just got back from the store --

genius replaced the shuffle... no problem.

Thanks everyone,

DZL