Need help! My ipod makes my comp blue screen..

ipoddity · Sep 17, 2008, 09:20 AM

I purchased an ipod about two or three weeks ago, and the first thing it asks me after i sync it is to update to 2.0 for about $10. So, instead, I jailbreak it to 2.0.2 or something and get a bunch of stuff on it for free. Well not a "bunch" of stuff. Just a couple of apps here and there. A few days ago I updated my itunes to 3.0 or whatever version introduced Genius, and I notice that under my ipod summary, it recognizes it as 2.0, which means apple thinks I paid for it I supposed. Itunes then asks me to update to 2.0.2, which I already have I guess. Nonetheless, I click ok, because at this point I think my computer blue screened on my twice after connecting my ipod with itunes running. So I thought and actual update would help. Well the update downloads and then I get another bluescreen, and now everytime I turn the ipod on it has a picture of the usb with the itunes logo above it. Even when I hold down the home button and attempt to manually restore it, it will cause my computer to blue screen. Now, even if itunes is open or not, and I connect my ipod to the computer, it will blue screen. Can anyone help me!

sgtboy · Sep 17, 2008, 09:40 AM

Uninstall and reinstall itunes (from the site, redownload it)

Known issue with Windows

You will NOT lose your music

ipoddity · Sep 17, 2008, 10:15 AM

tried that already

sgtboy · Sep 17, 2008, 10:24 AM

Windows vista?

ipoddity · Sep 17, 2008, 03:40 PM

yes

Strategy · Sep 17, 2008, 07:27 PM

You followed this exactly?

http://support.apple.com/kb/TS2280

I had this same problem and this link fixed it.

ipoddity · Sep 17, 2008, 08:24 PM

Alrighty, I've followed the steps and am currently reinstalling itunes. When your comp blue screened did you get a screen after that prompting to start up in safe mode, safe mode with networking, or normally? I'm not sure if I'm getting a typical "blue screen". The screen is blue but it says the computer had to shut down to protect data or something like that.

Strategy · Sep 17, 2008, 09:35 PM

It was blue screen with aapl64.sys USB driver or something. It would reboot itself and I selected start windows normally.

Im on Vista 64 btw.

outbackpaul · Sep 17, 2008, 09:46 PM

Quote:

Originally Posted by Strategy

It was blue screen with aapl64.sys USB driver or something. It would reboot itself and I selected start windows normally.

Im on Vista 64 btw.

Could be a chipset driver problem. I fought that for years on mine till I built a new one.

ipoddity · Sep 18, 2008, 11:31 AM

alright everything worked out fine. I reinstalled itunes and restored my ipod. Thanks guys!

Sep 17, 2008, 09:20 AM	#1
ipoddity macrumors newbie Join Date: Sep 2008	Need help! My ipod makes my comp blue screen.. I purchased an ipod about two or three weeks ago, and the first thing it asks me after i sync it is to update to 2.0 for about $10. So, instead, I jailbreak it to 2.0.2 or something and get a bunch of stuff on it for free. Well not a "bunch" of stuff. Just a couple of apps here and there. A few days ago I updated my itunes to 3.0 or whatever version introduced Genius, and I notice that under my ipod summary, it recognizes it as 2.0, which means apple thinks I paid for it I supposed. Itunes then asks me to update to 2.0.2, which I already have I guess. Nonetheless, I click ok, because at this point I think my computer blue screened on my twice after connecting my ipod with itunes running. So I thought and actual update would help. Well the update downloads and then I get another bluescreen, and now everytime I turn the ipod on it has a picture of the usb with the itunes logo above it. Even when I hold down the home button and attempt to manually restore it, it will cause my computer to blue screen. Now, even if itunes is open or not, and I connect my ipod to the computer, it will blue screen. Can anyone help me!
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Sep 17, 2008, 09:40 AM	#2
sgtboy macrumors 6502 Join Date: Dec 2007	Uninstall and reinstall itunes (from the site, redownload it) Known issue with Windows You will NOT lose your music
	0

Sep 17, 2008, 10:15 AM	#3
ipoddity Thread Starter macrumors newbie Join Date: Sep 2008	tried that already
	0

Sep 17, 2008, 10:24 AM	#4
sgtboy macrumors 6502 Join Date: Dec 2007	Windows vista?
	0

Sep 17, 2008, 03:40 PM	#5
ipoddity Thread Starter macrumors newbie Join Date: Sep 2008	yes
	0

Sep 17, 2008, 07:27 PM	#6
Strategy macrumors member Join Date: Jul 2008	You followed this exactly? http://support.apple.com/kb/TS2280 I had this same problem and this link fixed it.
	0

Sep 17, 2008, 08:24 PM	#7
ipoddity Thread Starter macrumors newbie Join Date: Sep 2008	Alrighty, I've followed the steps and am currently reinstalling itunes. When your comp blue screened did you get a screen after that prompting to start up in safe mode, safe mode with networking, or normally? I'm not sure if I'm getting a typical "blue screen". The screen is blue but it says the computer had to shut down to protect data or something like that.
	0

Sep 17, 2008, 09:35 PM	#8
Strategy macrumors member Join Date: Jul 2008	It was blue screen with aapl64.sys USB driver or something. It would reboot itself and I selected start windows normally. Im on Vista 64 btw.
	0

Sep 18, 2008, 11:31 AM	#10
ipoddity Thread Starter macrumors newbie Join Date: Sep 2008	alright everything worked out fine. I reinstalled itunes and restored my ipod. Thanks guys!
	0