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Old Sep 17, 2008, 09:20 AM   #1
ipoddity
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Need help! My ipod makes my comp blue screen..

I purchased an ipod about two or three weeks ago, and the first thing it asks me after i sync it is to update to 2.0 for about $10. So, instead, I jailbreak it to 2.0.2 or something and get a bunch of stuff on it for free. Well not a "bunch" of stuff. Just a couple of apps here and there. A few days ago I updated my itunes to 3.0 or whatever version introduced Genius, and I notice that under my ipod summary, it recognizes it as 2.0, which means apple thinks I paid for it I supposed. Itunes then asks me to update to 2.0.2, which I already have I guess. Nonetheless, I click ok, because at this point I think my computer blue screened on my twice after connecting my ipod with itunes running. So I thought and actual update would help. Well the update downloads and then I get another bluescreen, and now everytime I turn the ipod on it has a picture of the usb with the itunes logo above it. Even when I hold down the home button and attempt to manually restore it, it will cause my computer to blue screen. Now, even if itunes is open or not, and I connect my ipod to the computer, it will blue screen. Can anyone help me!
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Old Sep 17, 2008, 09:40 AM   #2
sgtboy
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Uninstall and reinstall itunes (from the site, redownload it)

Known issue with Windows

You will NOT lose your music
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Old Sep 17, 2008, 10:15 AM   #3
ipoddity
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tried that already
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Old Sep 17, 2008, 10:24 AM   #4
sgtboy
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Windows vista?
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Old Sep 17, 2008, 03:40 PM   #5
ipoddity
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yes
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Old Sep 17, 2008, 07:27 PM   #6
Strategy
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You followed this exactly?

http://support.apple.com/kb/TS2280

I had this same problem and this link fixed it.
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Old Sep 17, 2008, 08:24 PM   #7
ipoddity
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Alrighty, I've followed the steps and am currently reinstalling itunes. When your comp blue screened did you get a screen after that prompting to start up in safe mode, safe mode with networking, or normally? I'm not sure if I'm getting a typical "blue screen". The screen is blue but it says the computer had to shut down to protect data or something like that.
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Old Sep 17, 2008, 09:35 PM   #8
Strategy
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It was blue screen with aapl64.sys USB driver or something. It would reboot itself and I selected start windows normally.

Im on Vista 64 btw.
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Old Sep 17, 2008, 09:46 PM   #9
outbackpaul
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Quote:
Originally Posted by Strategy View Post
It was blue screen with aapl64.sys USB driver or something. It would reboot itself and I selected start windows normally.

Im on Vista 64 btw.
Could be a chipset driver problem. I fought that for years on mine till I built a new one.
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Old Sep 18, 2008, 11:31 AM   #10
ipoddity
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alright everything worked out fine. I reinstalled itunes and restored my ipod. Thanks guys!
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