I just bought a brand new pack of cd-r's, the exact same ones that i bought, used and worked perfectly last time, but this time whenever i try to burn a cd itunes says initializing and then skips right to Finalizing and then an error message pops up saying itunes could not communicate with the burner. i tried creating a burn folder on the desktop and it still did not work. i tried using multiple CDs out of the pack but still nothing. Also when i insert a CD the computer recognizes it. PLEASE SOMEONE HELP ME!!! this computer is brand new and should not be having these problems!