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Old Oct 18, 2009, 11:45 PM   #1
xupcua
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Have anyone used MyUS.com or BongoUS?

Hi,

I'm in New Zealand and would like to buy MBP in US because NZD is very high now. So going to buy in US will save me at least 500 USD. But most of the stores they don't offer international shipping. Some of the store like PowerMax offer BongoUS service. I've never used these services before so I have two questions:

1) Can I trust them as MBP value is quite high (over $1,000)?

2) Does MBP has a worldwide guaranty?

Thanks for you help
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Old Oct 19, 2009, 02:38 AM   #2
andylyon
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Not sure where you are from, but if they have an online Apple Store it may just be worth getting a refurb if you want major savings. Then you don't have to worry about Guarantees etc..

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Old Oct 19, 2009, 07:03 AM   #3
old-wiz
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You'll probably have to pay NZ import taxes or duties on your purchase. This could negate any savings.
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Old Oct 19, 2009, 07:30 AM   #4
pianojoe
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I'm a happy customer of myUS.com. The service is quick and good. Only one time they made a mistake with the paperwork that cost me extra money at the customs. You will have to pay import duty + tax if applicable in your country.

Usually, it's a good deal. However, warranty claims can be troublesome. Most manufacturers will honor warranty only in the country where the product was originally bought—due to different laws and regulations.

Note

One reason for the higher price in my country: German warranty laws are very much in favor of the customer. Two years on parts and labour is mandatory for every product sold but chocolate munchies. This has to be covered by the import company (that would be Apple Germany), and adds to the cost of the product, but you actually get something for your money.

Last edited by pianojoe; Oct 19, 2009 at 07:34 AM. Reason: Thinking.
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Old Oct 19, 2009, 10:40 PM   #5
xupcua
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Thanks all guys for your wise advise. I'll work out how much for the import-tax then compare the price I have to pay in New Zealand.

Once again thanks for your assisted
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Old Oct 20, 2009, 11:24 AM   #6
yen10
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I have been a frequent and satisfied customer with Shipito. The service is very similar in that you are given a U.S.-based address from which your stuff is forwarded, only it is SO much cheaper than both MyUS AND BonguUS. I have NEVER had a problem and neither has my father (who resides in China) whom I referred to Shipito. Check it out. Difference in cost is HUGE.
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Old Nov 9, 2009, 09:26 AM   #7
jenavery1016
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I have worked with a lot of these forwarding companies in the past. There are a lot of options, but it depends on what you are looking for in a service. Here are some of the options...

http://www.BongoUS.com - Great technology, great customer service, great prices. This is who I use now.

http://www.myus.com - largest of the group, great prices, but some hidden fees, poor response time.

http://www.usa2me - ok technology, good customer service, high prices with additional fuel added when you ship

http://www.usglobalmail.com - older technology/website, good customer service, high prices

I suggest checking them all out as they are all reputable and you do not need to worry about not getting your goods. Make your own decision on which company will work the best.
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Old Nov 9, 2009, 09:26 PM   #8
Macprosum3r
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I took some time to research all the companies that offer package forwarding outside the USA.
Here is the list I came up with:

http://www.Usglobalmail.com
http://www.Vpost.com
http://www.Viaddress.com
http://www.Myus.com
http://www.usa2me.com
http://www.Bongous.com
http://www.Borderlinx.com
http://www.Shipito.com

I also compared the Shipping prices between them... Based on the shipping calculators on these sites, I came to the conclusion that Viaddress.com offers the lowest shipping prices to forward a package outside the US. They use FEDEX/UPS/DHL.

They offer 2 types of services: $4.95/package forwarding or $9.95/month for Unlimited number of packages to be forwarded and one can cancel the monthly subscription anytime with no penalties like in the case of some other companies.

The Demo video on Viaddress.com explains how their service works and I have found nothing but good reviews about them on the web.

I hope this helps guys
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Old Nov 11, 2009, 08:52 AM   #9
oksanabana
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I use Bongo International to order shoes and shirt. Bongo ship quickly to my home and I pay good amount for taxes.
I order frame for picture and it come in same box but not change price.
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Old Nov 13, 2009, 10:29 AM   #10
Shawn80
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Heeellloooo

I guess it depends where people live. I am in Europe and I am quite satisfied with Borderlinx. I heard for them cuz my gf is in SG and they are quite popular over there. I am pretty much active when it comes to online purchasing so these kinda of companies can be very helpful if u find the one with good deals. One thing is for sure I am not using ViaAddress ever again, tried once but it was just a waste of time. There was no response from them when i asked for the simple question and when i was about to order something there was a problem with the address, again no one was replying when i was trying to contact them...Anyways, the discounts season is still not here but I guess thats the period we should be thinking of these kind of stuff the most. Cheers

Shawn
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Old Nov 17, 2009, 12:04 AM   #11
tradergee
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Borderlinx SUCKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Without knowing that there is a tie up between Borderlinx and Citibank, I registered an account with them. Despite me choosing Singapore as my country, I was registered as an EU customer and given a New York address, and charged a registration fee of USD$5.

I only realized I need a Citibank card when I wanted to ship items back. Only then did I contact their customer support and received HORRIBLE support from cheap Indian representatives. They pushed ALL the blame to me. I don't understand how the blame can be on me, since I already chose my country as Singapore, unless of course they didn't know Singapore is not an EU nation.

Such practices is akin to holding my goods hostage and forcing me to get a Citibank Card. Despite their cheap shipping charges, this is probably the last time I will use them.

I even found more Negatives reviews about this Borderlinx SCAM :

complaintsboard.com/complaints/borderlinx-c263501.html
forums.sgclub.com/singapore/jts_shipping_borderlinx_136486.html
mysocialcircus.blogspot.com/2008/12/****ing-borderlinx-saga.html
rateitall.com/i-2046978-borderlinxcom.aspx
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Old Sep 17, 2010, 09:54 AM   #12
stephstuff
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i would recommend myaddressus.com

I would recommend www.myaddressus.com. Reasonable rates and subscription rate. Great people. You can get someone on the phone, etc. The site has a calculator to figure out your rates. You have to pay duties/taxes for your country.
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Old Oct 5, 2010, 09:58 PM   #13
cmc1067
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Scam

MyUS.com as well as Bongous are major scams. Think about it...they have an account for ONLY $5.00 however once your goods arrive they weigh and measure the PACKAGE it arrives in and charge you according to actual or dimensional weight whichever is greater which of coarse will always be the dimensional weight as most items purchased by international customers are big bulky items...#2 BongoUS uses DHL Express shipping for all international shipping...PEOPLE DHL has the highest international shipping rates ever to be charged by any Courier...They will never offer you FedEx UPS or Postal rates as they would otherwise not profit as handsomely as they have in the past 3 years. They will sell you a crock of Cow manure and once your goods are in your inventory they will threaten to keep them or dispose of them if you do not ship in 45 days. They also dispose of their goods by selling them to customers whom order goods over the personal shopper service they offer. My advice would be to get it refub from Apple and save yourself the HASSLE dealing with BongoUS.
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Old Oct 6, 2010, 12:31 AM   #14
pianojoe
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Actually myus.com DO offer DHL, FedEx and USPS. It just happens that DHL Express is much cheaper for int'l shipping than FedEx in many cases, and, in Germany, they have much better customs processing procedures in place. I've used them ~ 30 times in the past. While they're not perfect, they're not bad.

Quote:
Originally Posted by cmc1067 View Post
MyUS.com as well as Bongous are major scams. Think about it...they have an account for ONLY $5.00 however once your goods arrive they weigh and measure the PACKAGE it arrives in and charge you according to actual or dimensional weight whichever is greater which of coarse will always be the dimensional weight as most items purchased by international customers are big bulky items...#2 BongoUS uses DHL Express shipping for all international shipping...PEOPLE DHL has the highest international shipping rates ever to be charged by any Courier...They will never offer you FedEx UPS or Postal rates as they would otherwise not profit as handsomely as they have in the past 3 years. They will sell you a crock of Cow manure and once your goods are in your inventory they will threaten to keep them or dispose of them if you do not ship in 45 days. They also dispose of their goods by selling them to customers whom order goods over the personal shopper service they offer. My advice would be to get it refub from Apple and save yourself the HASSLE dealing with BongoUS.
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Old Nov 4, 2010, 02:12 AM   #15
whythetorment
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Ok I need advice.

I'm starting a business here in South Africa, and I'm going to import wedding favours, gifts, guestbooks etc.

So I've looked at the following forwarding companies :

1. ViaAddress
2. MyUs
3. BongoUs

Has anyone tried shipping to South Africa using either of these 3 ?

BongoUs calculated it at about $1295, ViaAddress did it at $208 and MyUs at $185 for a 10 kg parcel (22 lb). 10 kg is alot, but I doubt if my packages will be heavier than that, so was trying to see the max I would pay round about..

Does anyone maybe know what the Harmonized code for these items would be coz I think I might have calculated BongoUs wrong? I used 950590 as that is the code for S.A. And under Personal on the calculator, there isn't any items that sounds like what I'm trying to buy..

Thanks.

Last edited by whythetorment; Nov 4, 2010 at 03:10 AM.
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Old Nov 4, 2010, 04:36 AM   #16
whythetorment
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Ohhhhh you know what... I just looked at the complete total. I see that they added in the value of my package as well.

It's suppose to be $270 for shipping only LOL...

So nevermind

Last edited by whythetorment; Nov 4, 2010 at 04:50 AM.
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Old Jan 19, 2011, 12:50 PM   #17
spacegirl
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Hello

hi.. i have good experiences with this service, i like the most that you dont need2 pay monthly

http://www.usgoodi.com/
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Old Nov 20, 2011, 09:37 AM   #18
jack dawson
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A news to share with everyone

Hii.. wish i could share my good news with viaddress.com

I Received products with ease from the Viaddress.com, they also delivered the products in time, great customer service , very low shipping rates when compared with the other competitors )

Viaddress.com allows people in turkey to shop from US retailers like Amazon.com, Ebay.com,Zappos, Newegg

please visit Viaddress.com
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Old Nov 20, 2011, 12:28 PM   #19
dXTC
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This thread is unintentionally hilarious, what with all the one-post wonders, both in favor of some companies and against others.

Seriously, it's the Thread Of The Living Shills.
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Old Nov 20, 2011, 02:17 PM   #20
old-wiz
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Quote:
Originally Posted by dXTC View Post
This thread is unintentionally hilarious, what with all the one-post wonders, both in favor of some companies and against others.

Seriously, it's the Thread Of The Living Shills.
I'm always skeptical when a newbie's first post is to praise companies of dubious dependability and credibility.

I'm imagining a Hollywood movie....Night of the Living Shills, with the shills saying that Zombies are your friends and you should welcome them.
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Old Apr 13, 2012, 03:47 AM   #21
Wheats
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Bongo International ruined our wedding

Bongo International should never be trusted! we live in Australia and were looking online for a company that would ship what we wanted as gifts for our groomsmen. We ordered 4 glasses 2-3 months before the date of our wedding. we expected them to arrive within that time. when it got to a week before the wedding and they hadnt arrived, we contacted Bongo and was told they had left and we should get them soon. A few days later we contacted them again and they sent us a tracking number that showed they had not even left the States, but in the months we had been waiting for them, they had travel to Europe - TWICE!!
This company has no regard for their customers. they just want your money! when the glasses did arrive, a week after the wedding, they were all smashed. we contacted them and they said we were coved by insurance. we went on our honeymoon and when we returned, emailed the company photos of the damaged glasses. they then told us it was too late to make a claim and they would not do anything about it. no money back, no new glasses - NOTHING! we have emailed saying we want our money back and they do not reply. i wish we had read the reviews before we wasted any time with this company and gave them money. this company should be put out of business.
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Old Apr 13, 2012, 07:11 AM   #22
Armadilla
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Do never use Bongo.

I saw the earlier posts in this thread recommending Bongo so I went with them.

My first two shipments were fine but then the nightmare started.

I requested shipping for items that were urgently needed in my business. I paid $480.00 to have three boxes sent - bit expensive but I figured that it was the cost of having them delivered within 3-5 business days (as Bongo promises on their website).

It took three days for them to even bother to send the packages because of some paperwork issue on their end.

Now two weeks later, I still don't have the shipment. And here's the kicker - while I can claim on insurance for the missing items, they won't refund the shipping cost. So I've paid $480.00 for them to lose my urgent shipment!!

Total ripoff.

I've found much cheaper shipping through myus.com. And the service can't be worse than at Bongo. I'll report back.
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Old Apr 17, 2012, 10:39 AM   #23
dvdvu
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Hi ! You may wanna try piggybee
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Old Aug 31, 2012, 10:29 AM   #24
William Pearl
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iGlobal Stores

Hi, i have used many of these services but my best experience is with iGlobal Stores. they are not freight forwarders and product is shipped directly to the international customer.
Much better in my opinion.

----------

Also, iGlobal Stores charges no fees and their software seems to be the best to get the best rates.

iGlobal stores has never made a mistake and does a fantastic job.

Tosh

RP
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Old Sep 19, 2012, 07:26 PM   #25
mac.rocks
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MyUS vs USA2Me vs BongoUS vs Viadress

I hope old-wiz will be happy ─ there are no new shills coming his way. At least not from me...

Although I'm a newbie here, I've been around and when it comes to this post and the topic of parcel forwarding in general, I believe I'm close to becoming a pro.

Let me mainly concentrate on MyUS since they run many "promotions" similar to this one: http://realbargain.wordpress.com/201...ito-customers/

The problem with MyUS.com is they love to shame others and post fake reviews all over the place (both against their competitors and for their own international parcel forwarding services). The above so-called promo is just a single example of how unethical MyUS really is. Throughout 2011, they used to have this objective-looking "happy customer" web page made by one client. The page eventually made it all the way to position #1 at Google for the keywords MyUS review, MyUS.com scam, MyUS problems and MyUS.com reviews ─ Google's SEO team manually kicked the site out of index in 2012. Completely out of Google indexation!

From position 1 to position ∞ in one kick ─ well done MyUS! Try to get back to parcel and mail forwarding from Bradenton, FL instead of creating PR fiasco after PR fiasco worldwide.

If concerned people really want to know whether MyUS is a scam, they just need to type "MyUS.com scam" into Google or Bing. There are literally thousands of past MyUS customers who have never received their parcels from MyUS. And many customers whose packages and items were damaged (often intentionally with knives and by being stepped on). The clients' credit cards were also charged wrong amounts (it always worked out just fine for MyUS but never for the receiving party).

Basically you shouldn't touch MyUS with a 10-foot pole, IMHO.

Try these reliable international parcel forwarding companies instead (all are MyUS.com alternatives):

http://www.bongous.com -- Worldwide (not the best, top three entries are simply listed in alphabetical order)
http://www.bundlebox.com -- Worldwide
http://www.usa2me.com -- Worldwide
http://www.shoppingsquare.com.au -- Australian clients only
http://myusaddress.ca -- Canadian clients only

Less reliable parcel forwarders:
http://www.borderlinx.com -- Worldwide, often overcharges
http://www.usabox.com -- Worldwide, not very reliable but still beats MyUS

Shipito (http://www.shipito.com) has damaged many parcels, and their site is shouting CHEAP but quite a few people trust them more than MyUS anyway. However, I don't trust them any longer. The same applies to Viaddress.com ─ they overcharge, lose parcels and write fake reviews just like MyUS.

http://www.comgateway.com doesn't even list its prices without you having to dig in really deep. That tells me to avoid ComGateway at all costs.

Overall, MyUS, Viaddress, ComGateway and Shipito are the parcel forwarding industry's least reliable companies. The worst shipping agent with the largest number of unhappy customers is MyUS. Majority of people only have minutes to research parcel forwarding companies and MyUS uses that to their advantage. They used to have 3-5 fake reviews (some were bravely hosted at MyUS.com's server itself) within the top 10 Google entries. Luckily things are getting much more objective these days thanks to Google's relatively fair algorithm.

If you want to start your own research, here is some review sites that quote specific customers of MyUS (taken from top of Google for MyUS problems, MyUS shipping and MyUS scam; most relevant links listed first):

http://forums.whirlpool.net.au/archive/1279389
http://forums.moneysavingexpert.com/...d.php?t=453554
http://offeringservices.com/other_op...n_myuscom.html
http://www.ripoffreport.com/shipping...-fra-76f74.htm ─ you guys should check out the review dated July 26, 2009 ─ it's SOOOO obviously written by MyUS itself, I'm sure some Mohammad in Saudi Arabia would not be researching every single detail about this particular parcel forwarding company and writing about MyUS being the "BEST" for so long. Compare his entry to MyUS reviews listed at MyUS.com (link below). Are any of these "MyUS customer reviews" looking quite similar? Yep, some of them are nearly identical. Ignore the specific "I'm so happy with MyUS" points, look at the writing style. Funny, eh?

Now, if you are ready for some corporate propaganda: http://www.myus.com/en/customer-reviews ─ yeah, right!

Good luck everyone. Whatever you do before buying that next iDevice from a US online store, try your best not to get scammed by MyUS.com, Viadress.com, Shipito.com and other unreliable or downright cheating international shipping providers. Research longer. Think twice. Pay for mail and parcel forwarding, not for parcel theft.
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