So you ordered two subsidized phones, then when you only activated one they charged the remaining balance of the unsubsidized cost and went on with their business? Or was there more to it?
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Ordered Twice...I wonder what happens
- Thread starter rtabdo
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So you ordered two subsidized phones, then when you only activated one they charged the remaining balance of the unsubsidized cost and went on with their business? Or was there more to it?
I ordered one for pickup at an ATT store, then went and stood in line at apple. After I got the phone from apple the one arrived at the att store, when I went to pick it up they said I could buy it for full retail price, I think it was 599
I just got off the phone with AT&T and I placed a order through there premier site at 1:30 pm central time yesterday and got a confirmation email and everything. I then checked my debit card for about 4 hours and nothing had come through so I got on apple's site and tried there and it also went through and I got the email and they have pulled the funds.
i did the same thing and want to cancel the att one (i dont trust them to get it to me thursday) but their site says once an order has been placed you cant cancel it - you can only refuse delivery or send it back to them. how stupid is that? you've got all these people who want phones and i have one i don't want but att doesn't want to cancel my order.
Yeah, I might have. I'm gonna still call them to see what went wrong, but I'm not keeping my order through AT&T. Hopefully that means someone else will get their phone on the 24th now lol.
Here's a little update. I got TWO emails from AT$T this morning. Funny. Here's what they said.
Keep in mind since I didn't receive a confirmation email from AT$T I order it from Apple with no problem.
"Thank you for choosing AT&T.
Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled."
This even after having the finalized sale page at AT$T.
So it worked out perfectly.
Good to know. As soon as I get one, I'll return the other. Thanks for the update!
Thanks! This seems to be the most plausible scenario for folks like us. I'll just return the at&t one in store to negate any hassles.
I'm in the same boat, except one of my AT&T orders was cancelled this morning by AT&T. They said I had conflicting updates to the same number. Hopefully my other AT&T order will be cancelled as well. I never received confirmation emails for either AT&T order, just an email saying that one was cancelled...
I got my confirm email from Apple last night indicating a 24th delivery.
I never got an email from AT&T. This morning I checked my order status and it says 'in progress' I have also been charged now by both AT&T and Apple for the subsidized price.
I called AT&T this morning and the lady told me she couldn't get ahold. Of the e-commerce people to cancel the order but told me the # so I could contact them directly. I figure if I can do it by Friday I'll be ok, otherwise I'll take receipt of it and return it in person.
I bet it'll turn out that all the pre-orders were placed by half as many people who placed one order on each website (or even multiple).
AT&T's system for verification is obviously very flawed.
I never got an email from AT&T. This morning I checked my order status and it says 'in progress' I have also been charged now by both AT&T and Apple for the subsidized price.
I called AT&T this morning and the lady told me she couldn't get ahold. Of the e-commerce people to cancel the order but told me the # so I could contact them directly. I figure if I can do it by Friday I'll be ok, otherwise I'll take receipt of it and return it in person.
I bet it'll turn out that all the pre-orders were placed by half as many people who placed one order on each website (or even multiple).
AT&T's system for verification is obviously very flawed.
What if you don't try and activate it and rip the SIM out of it? Think they will still try and charge you the full price?
Like another person said with amazon if you don't activate the phone in a timely fashion, they just charge you full price because they assume you are either going to sell it or use it on another carrier and so they have to recoup their subsidy somehow.
The $199 price is in leiu of agreeing to a two year contract which you 'sign' when you activate the phone. A non-activation or non-AT&T activation means you agree to pay full price.
Ok, for gits and shiggles, I went back to the Apple site to do a mock preorder for another iPhone 4. I've tried the numbers I used in the last preorder I made at Apple, and the preorder I made at AT&T. I'm still getting the fully subsidized price. Something's amiss, and I'm just hoping they aren't just taking my money now, only to tell me a few days before the 24th that something's screwed up and they decide to hold or cancel my order. I've read in another thread that AT&T just throws their hands up and cancels the order, which IMO is pretty messed up, considering how long some people have been trying to preorder online yesterday.
I can STILL place orders on AT&T's website even tho I already have a preoder in place for June 24. It shows me eligble for an upgrade. So no surprise you cna still order from Apple.
IMO, all the more reason to keep both orders. What if your Apple order is a dud, and you've canceled your ATT order? What if your ATT order gets canceled for whatever reason and you've already canceled your Apple order?
same thing happened to me too.. first I ordered from At&t, then Apple. both at upgrade price.. got a confirmation number from at&t, but no email. got a confirmation email from apple..
My girlfriend wants the phone too, but not eligble for upgrade until Jan 11.. say if I end up getting two phones and active one of them with her number, what do you think would happen?
My girlfriend wants the phone too, but not eligble for upgrade until Jan 11.. say if I end up getting two phones and active one of them with her number, what do you think would happen?
Yeah that's what I'm doing. I spoke to the AT&T guys yesterday. I've got confirmation, emails and charged for both. If they both come through, I'll simply return one as the AT&T rep on the phone said I should do.
I don't buy this at all. Doesn't AT&T have to pay a certain amount of money to Apple for every iphone they sell at a subsidized price? If you order a phone from Apple for $299, you don't think Apple is going to let AT&T know that AT&T owes them whatever the subsidy is? That's the whole point of the subsidies and the 2-year agreements.
Did you tell them that you had duplicate orders? What did they say? No problem? I've got confirmation emails, charges, and order statuses for both as well.
They will know once one is activated. I've talked to 2 different people who did the same thing last year with the 3GS. They both received BOTH phones, one guy refused shipment on one, the other guy actually told me he kept the second one and sold it for a profit (even after the subsidized price).
So, I'm assuming since this happened last year, it's going to happen to few people this year as well. Once one is activated, if you don't return one, they will charge you full unsubsidized price for the second.
Hope that helps.
When I spoke to AT&T I told them I had placed two orders and have two charges from two different places. The guy sorta chuckled and said "most of the calls we're getting are bout orders getting cancelled, and yet you have too many, ha"
He then said I should probably get both, and that the best thing to do is refuse shipment if I can. It'll take time to get back and refund, but thats what will happen.
What I'm hoping to do is just get the AT&T one and keep that one and return the other one to the Apple store. That will be a lot easier imo then trying to return to the AT&T store.
We'll see if both of them ship soon enough.
That's what I figured. You're eventually going to be charged the unsubsidized price for the 2nd but I would think you could still sell it for a profit (at least I hope so). If I knew how much I'd be able to sell a 2nd one for I would probably do it but I'm not sure if it will be worth it. By the time I got a 2nd phone it would be like mid-July, and there's no telling what the market will be like by then.
Exactly. If I see both have shipped, I'm going to look at going prices on Ebay and if I can make money (after subsidized) I'll sell it. If not, simple return will do.
With the delays getting worse, we may see the prices go up. Who knows though.