iPhone 4, Camera/Video app causes reboot

iPhone4GUser10 · Jun 23, 2010, 04:28 PM

Is anyone who received an iPhone 4 experiencing the camera/video app freezing causing a firm reboot ? This happens with the software with the actual iPhone ?

Thanks.

iranintoavan · Jun 23, 2010, 04:43 PM

I'm having this too. It seems to be anything related to the camera cause any third party camera apps cause the crash too. Very upsetting because this is brand new and I can't even see the camera.

wallyn · Jun 23, 2010, 07:21 PM

My iphone 4 16 gig keeps rebooting around 3 to 5 minutes in a conversation. Happens consistently.

docchris1980 · Jun 24, 2010, 04:33 AM

exactly the same issue here - opening the camera app causes a reboot!

sevenpucks · Jun 24, 2010, 07:43 PM

My camera freezes at startup. Always shows a closed shutter. Have not been able to test with FaceTime to see if it works for that.

iranintoavan · Jun 24, 2010, 07:54 PM

I went to my apple store today and got a replacement. Works fine now!

DigMe · Jul 1, 2010, 10:32 AM

I got my phone on Thursday and it's doing the same thing. Freez and then reboot any time the camera is used no matter what app is attempting to use it. I went through troubleshooting steps with support and I didn't want to pay $30 to ship me a phone before I ship mine back nor did I want to go without a phone for 1 to 2 weeks so they set me up with a Genius Bar appt. since I'm going to be in Austin this weekend. Hopefully they have a replacement for me there.

brad

DigMe · Jul 4, 2010, 08:07 PM

Took it to the genius bar this morning. They verified it was hardware and replaced the phone.

Enstriel · Sep 1, 2010, 03:18 AM

Hey guys, can you tell me one thing. Did you JB'ed your phone (via jailbreakme.com) and had this problem, or was it present even out of the box? Please I need a honest answer!

Thanks!

Jun 23, 2010, 04:28 PM	#1
iPhone4GUser10 macrumors newbie Join Date: Jun 2010	iPhone 4, Camera/Video app causes reboot Is anyone who received an iPhone 4 experiencing the camera/video app freezing causing a firm reboot ? This happens with the software with the actual iPhone ? Thanks.
	0

Jun 23, 2010, 04:43 PM	#2
iranintoavan macrumors regular Join Date: May 2005	I'm having this too. It seems to be anything related to the camera cause any third party camera apps cause the crash too. Very upsetting because this is brand new and I can't even see the camera. __________________ Photography Gallery \| DeviantART
	0

Jun 24, 2010, 07:54 PM	#6
iranintoavan macrumors regular Join Date: May 2005	I went to my apple store today and got a replacement. Works fine now! __________________ Photography Gallery \| DeviantART
	0

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Jun 23, 2010, 07:21 PM	#3
wallyn macrumors newbie Join Date: Jun 2010	My iphone 4 16 gig keeps rebooting around 3 to 5 minutes in a conversation. Happens consistently.
	0

Jun 24, 2010, 04:33 AM	#4
docchris1980 macrumors newbie Join Date: Jul 2008	exactly the same issue here - opening the camera app causes a reboot!
	0

Jun 24, 2010, 07:43 PM	#5
sevenpucks macrumors newbie Join Date: Jun 2010	My camera freezes at startup. Always shows a closed shutter. Have not been able to test with FaceTime to see if it works for that.
	0

Jul 1, 2010, 10:32 AM	#7
DigMe macrumors 6502 Join Date: Sep 2008	I got my phone on Thursday and it's doing the same thing. Freez and then reboot any time the camera is used no matter what app is attempting to use it. I went through troubleshooting steps with support and I didn't want to pay $30 to ship me a phone before I ship mine back nor did I want to go without a phone for 1 to 2 weeks so they set me up with a Genius Bar appt. since I'm going to be in Austin this weekend. Hopefully they have a replacement for me there. brad
	0

Jul 4, 2010, 08:07 PM	#8
DigMe macrumors 6502 Join Date: Sep 2008	Took it to the genius bar this morning. They verified it was hardware and replaced the phone.
	0

Sep 1, 2010, 03:18 AM	#9
Enstriel macrumors newbie Join Date: Jun 2009	Hey guys, can you tell me one thing. Did you JB'ed your phone (via jailbreakme.com) and had this problem, or was it present even out of the box? Please I need a honest answer! Thanks!
	0


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