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Old Jul 15, 2010, 04:53 PM   #1
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Apple Not Planning an iPhone 4 Recall



The Wall Street Journal reports that Apple is not planning on issuing an iPhone 4 recall at tomorrow's press conference.
Quote:
Apple's iPhone 4 has been dogged by reports of antenna-reception problems since its launch last month. The company has called a news conference to discuss the issue Friday. Apple doesn't plan to recall the phone, a person familar with the matter said.
Apple engineers were apparently aware of the risks associated with the external antenna design but "Mr. Jobs liked the design so much that Apple went ahead with its development". Earlier today, a Bloomberg article similarly claimed an Apple engineer expressed concern about the design.

The iPhone 4 signal issue has exploded in the media in recent days even with New York senator Charles Schumer publishing an open letter to Steve Jobs expressing concerns about the issue. Schumer is known for his efforts in consumer protection.

Apple is holding a press conference tomorrow to address the issue.

Article Link: Apple Not Planning an iPhone 4 Recall
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Old Jul 15, 2010, 04:55 PM   #2
Irrational
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I told you there would be NO recall!

There is no need for a complete recall. Get a bumper. Not hard.

Or just return the damn phone.

Edit:

Steve will announce tomorrow that the "death grip" was actually just a ingenious new feature that he forgot to mention. Problem Solved!

Last edited by Irrational; Jul 15, 2010 at 06:32 PM.
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Old Jul 15, 2010, 04:55 PM   #3
newagemac
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This press conference really is going to be interesting...

Last edited by newagemac; Jul 15, 2010 at 05:01 PM.
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Old Jul 15, 2010, 04:56 PM   #4
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Go !!! Go!!!
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Old Jul 15, 2010, 04:56 PM   #5
O and A
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I sense an old school bake off ala intel vs powerpc bakeoffs....


That and free bumpers for anyone who complains.
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Old Jul 15, 2010, 04:56 PM   #6
syndalis
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Wow, they better have a good answer for the people who don't want to deal with the hardware flaw.
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Old Jul 15, 2010, 04:57 PM   #7
lamar0607
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I hope it's money off at any apple store...so we can get any case we like rather than the apple bumper
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Old Jul 15, 2010, 04:57 PM   #8
peterdevries
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It's not going to be a recall, but an extension of the warranty to replace your iPhone with the rumored new unaffected model if it falls within a certain serial number range. You will most likely get the option to register online to make an appointment to get it replaced.

Not a complete and total recall, but a replacement service.
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Old Jul 15, 2010, 04:57 PM   #9
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If it's not a recall, it's got to be a bumper offer. I don't see how after the Consumer Reports and AnandTech articles, Steve Jobs can just try to sweet talk people into believing today's software update fixes the issue.

Apple needs to act positively for the consumer before this thing becomes a real disaster, not just a potential one.
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Old Jul 15, 2010, 04:57 PM   #10
jamesnajera
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I hope it is the type of fix where they replace or add a part to the phone to fix the situation. The other story earlier about some type on internal insulator is what I am hoping for. I just want a fix that works and is not a Bumper or a gift card.
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Old Jul 15, 2010, 04:57 PM   #11
Salacion
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I hate saying it, but this whole issue is quickly and surely spiraling down hill.

When will people put their egos behind them?
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Old Jul 15, 2010, 04:57 PM   #12
fpuig
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This conference explain what`s new in iOS 4.0.1 :-)
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Old Jul 15, 2010, 04:58 PM   #13
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The well is capped. Now everyone can fixate on Apple.

The fix(es) are easy. An internal part to shield the transceiver. An internal part to reduce the impact of attenuation of the two antennas (less effective), a "recommendation" to obtain an external shield at your own expense.

Third party stickers to go on that area which are printed with "advertiser sponsored" messages. Google first!

1.5 inches of narrow 3M Scotch brand tape.

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Old Jul 15, 2010, 04:58 PM   #14
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I hate how people feel it's their God-given right to use an iPhone. Apple already offers to buy the phone back from you at full cost if you're not happy with it, I don't see why they even need to hold this press conference. People need to realise that there are bigger worries in life.
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Old Jul 15, 2010, 04:58 PM   #15
kmccown
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Free Bumpers then??
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Old Jul 15, 2010, 04:59 PM   #16
RageRoyalty
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White iPhone 4

I wonder if this whole antennae issue will have any effect in the launch in the white iphone..
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Old Jul 15, 2010, 04:59 PM   #17
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Quote:
Originally Posted by Salacion View Post
I hate saying it, but this whole issue is quickly and surely spiraling down hill.

When will people put their egos behind them?
When there aren't millions of dollars in lost profits on the line.
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Old Jul 15, 2010, 04:59 PM   #18
zunnun
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Quote:
Originally Posted by MacRumors View Post


The Wall Street Journal reports that Apple is not planning on issuing an iPhone 4 recall at tomorrow's press conference.Apple engineers were apparently aware of the risks associated with the external antenna design but "Mr. Jobs liked the design so much that Apple went ahead with its development".
publishing an open letter to Steve Jobs expressing concerns about the issue. Schumer is known for his efforts in consumer protection.

Apple is holding a press conference tomorrow to address the issue.

Article Link: Apple Not Planning an iPhone 4 Recall
beauty kills the beast !
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Old Jul 15, 2010, 04:59 PM   #19
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As I've said before, you don't recall a non-dangerous product that the vast majority of buyers are very happy with. You let dissatisfied customers return/repair/exchange, but it has never made one ounce of sense that they would recall a safe product over an issue that many people don't experience.
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Old Jul 15, 2010, 04:59 PM   #20
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Staying tuned...
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Old Jul 15, 2010, 04:59 PM   #21
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Quote:
Originally Posted by Salacion View Post
I hate saying it, but this whole issue is quickly and surely spiraling down hill.

When will people put their egos behind them?
This.

Apples probably going to struggle to recover from this.
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Old Jul 15, 2010, 04:59 PM   #22
DylanLikesPorn
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A recall is a stupid move. If not happy with iPhone, ask for a refund.
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Old Jul 15, 2010, 05:00 PM   #23
brownieguy19
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I'm with Jobs. My phone works just fine and I am able to make calls in my home that I was never able to make with the 3GS.

The more people that don't buy it, the less time I have to wait next year for iPhone 5.
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Old Jul 15, 2010, 05:00 PM   #24
rumorswtcf
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We are absolutely not going to see a recall of iPhone 4.

I think the free bumper rumors might be an accurate route. At best, in my opinion, Apple will release a minor hardware update - perhaps one that could be performed in an Apple Store?

just a guess, but I'm not an engineer (thank god)
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Old Jul 15, 2010, 05:00 PM   #25
Zortrium
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"Mr. Jobs liked the design so much that Apple went ahead with its development".

Well, the phone may not work very well, but damnit, it'll be stylish. Mission accomplished.
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