New website design - opinions needed please :)

What was the reasoning behind the choice of Comic Sans typeface?

glossywhite said:

Is the layout aesthetically appealing

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No. Frankly, it's terrible. Web designers still need to be informed by graphic designers. Just because something is viewed through a browser doesn't mean that the fundamentals of design can be thrown out the window.

Before you even look at hierarchy and navigation, the first impression is one of utter amateurism. I count over five different typefaces on there over different sizes and weights including Comic Sans used in the body copy, a font completely unsuitable for business communications... the copy also includes typos, the whole thing completely undermining the message of competence and professionalism.

The static banner with the logo, phone number and the graphics looks awful. I wouldn't even know where to start in improving the whole thing, because if you pull at one thread, the whole lot would unravel... except to say the orange/dark teal combo, the curved frames and the black background are extremely ugly.

To me, this is a design that potentially damages a brand. I'd click away from it pretty damned quickly.

Sorry. You asked.

Blue Velvet said:

<snip analysis>

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I would have to agree
Needs to go back to the drawing board in my opinion
And like BV said, I wouldn't even know where to start
With that in mind, I think I would start from scratch with a blank slate

You did ask...

glossywhite said:

Any aspects of the design which you deem as in need of review or change,

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All of it. Seriously.

BV has nailed it down perfect ... The site does not come across as professional.

It needs "Graphic Design" work ... this is a common problem for many websites, this one included.

As BV stated ... where to begin? as you stated this is a redesign.

I am also sorry about my critique ... he should start from scratch with some design help.

good luck

And there's way too much copy with the wrong things said in the wrong places... nobody reads all that stuff. Some quick subbing:

PC & Laptop Repair

We know how much you depend on your computer, in addition to regular business hours we provide 24/7 emergency service and remote computer repair. You can drop off your computer or we can pick it up. We are your one stop shop for computer repair services; let us solve your computer problem today.

We repair all makes and models of desktop and laptop pc computers regardless of where they were originally purchased. This includes Dell, Toshiba, Compaq, IBM, Lenovo, Acer, Sony, Gateway, and HP (Hewlett Packard) computers to name but a few.

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One stop PC and laptop repair

• Mon-Sat business hours
• 24/7 emergency and remote repair
• Drop off and onsite collection
• Any brand, any model

You depend on your computer, depend on us to fix your PC problems today.

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I'm not sure why there is navigation options across the top and left hand side, I would usually expect one or the other.

As well as the things mentioned above, the main text box has some, what I assume, are margin grid lines on, which are odd and in the "coverage" text it's all underlined, it may just be my browser but cross browser compliant code is a must.

Also the images fir the company logo and general pc help image leave a lot to be desired

Sorry!

Comic Sans, really?!?

There's absolutely nothing appealing about that site, sorry to say. No consistent styles, ugly color scheme, and way too much text in the wrong places, especially on the homepage.

There's also nothing that sets the homepage apart from the other pages. BORING.

Like they said, you need a complete redesign.

When I entered the website I didn't knew what it was about it. I had to read all the Welcome statement before I saw the "One stop PC and laptop repair" to realize it was a repair shop.

Why you need a website? To promote a service (repair). People will look the website to:
- See if you can fix their problem (repair). Explain what yo do (fix).
- Contact you (call). Make it easy for them to contact you.
- Ask prices (I liked the "quality service with sensible prices". Clients will think you're not a ripper.).
- Ask to pick up (or bring) the computer. Job done.

My advice: Make it simple. You can put ALL the information in a single page.

I made a sketch for you. Any criticism is okay.