AVOID!!! Do not order from SwitchEasy!!!
I have collected a quick cliff notes for members to read all the biggest issues dealing with SwitchEasy if you don't want to read the entire thread-
MacRumor Member's Issues with SwitchEasy-
https://forums.macrumors.com/posts/12508177/
https://forums.macrumors.com/posts/12509152/
https://forums.macrumors.com/posts/12517492/
https://forums.macrumors.com/posts/12539192/
https://forums.macrumors.com/posts/12539791/
https://forums.macrumors.com/posts/12542779/
https://forums.macrumors.com/posts/12543534/
https://forums.macrumors.com/posts/12548970/
https://forums.macrumors.com/posts/12553074/
https://forums.macrumors.com/posts/12554405/
https://forums.macrumors.com/posts/12555672/
https://forums.macrumors.com/posts/12558404/
https://forums.macrumors.com/posts/12561857/
https://forums.macrumors.com/posts/12566704/
https://forums.macrumors.com/posts/12566994/
https://forums.macrumors.com/posts/12568586/
https://forums.macrumors.com/posts/12569969/
https://forums.macrumors.com/posts/12570150/
https://forums.macrumors.com/posts/12570395/
A few posts of my issues with SwitchEasy:
https://forums.macrumors.com/posts/12544234/
https://forums.macrumors.com/posts/12553968/
https://forums.macrumors.com/posts/12562031/
https://forums.macrumors.com/posts/12566738/
https://forums.macrumors.com/posts/12568536/
SwitchEasy emailed me one of their customer's personal data!!!-
https://forums.macrumors.com/posts/12566495/
What a big headache canceling an order with them and getting a refund!!-
https://forums.macrumors.com/posts/12569969/
https://forums.macrumors.com/posts/12571670/
https://forums.macrumors.com/posts/12573059/
https://forums.macrumors.com/posts/12576556/
https://forums.macrumors.com/posts/12576968/
Worth reading too-
SwitchEasy Canvas - Cracking & Chipping of plastic
Pshhhh. I ordered mine last week and I Received this exact copied email from them until I emailed them 3x including my paypal transaction ID that they must have wasted extra time asking me for my PP ID.
Clearly they've not organized their sites about their inventory that always say "in stock" which is likely their marketing without them being available.
Sure their case looks decent in the video and reviews but I'd prefer ordering from a company without all the swishy washy talk.
We are aware now from this thread that they're located in Hong Kong "overseas" which is a joke. I don't care their products are made in China or if it's matter if their built by underwater basket weavers or even in Pluto if they can drop some legit info if I'm buying anything.
Perhaps a new thread about their poor information offered for their customers which should be as important as the actual product.
I emailed them back this morning and I said this-
I have collected a quick cliff notes for members to read all the biggest issues dealing with SwitchEasy if you don't want to read the entire thread-
MacRumor Member's Issues with SwitchEasy-
https://forums.macrumors.com/posts/12508177/
https://forums.macrumors.com/posts/12509152/
https://forums.macrumors.com/posts/12517492/
https://forums.macrumors.com/posts/12539192/
https://forums.macrumors.com/posts/12539791/
https://forums.macrumors.com/posts/12542779/
https://forums.macrumors.com/posts/12543534/
https://forums.macrumors.com/posts/12548970/
https://forums.macrumors.com/posts/12553074/
https://forums.macrumors.com/posts/12554405/
https://forums.macrumors.com/posts/12555672/
https://forums.macrumors.com/posts/12558404/
https://forums.macrumors.com/posts/12561857/
https://forums.macrumors.com/posts/12566704/
https://forums.macrumors.com/posts/12566994/
https://forums.macrumors.com/posts/12568586/
https://forums.macrumors.com/posts/12569969/
https://forums.macrumors.com/posts/12570150/
https://forums.macrumors.com/posts/12570395/
A few posts of my issues with SwitchEasy:
https://forums.macrumors.com/posts/12544234/
https://forums.macrumors.com/posts/12553968/
https://forums.macrumors.com/posts/12562031/
https://forums.macrumors.com/posts/12566738/
https://forums.macrumors.com/posts/12568536/
SwitchEasy emailed me one of their customer's personal data!!!-
https://forums.macrumors.com/posts/12566495/
What a big headache canceling an order with them and getting a refund!!-
https://forums.macrumors.com/posts/12569969/
https://forums.macrumors.com/posts/12571670/
https://forums.macrumors.com/posts/12573059/
https://forums.macrumors.com/posts/12576556/
https://forums.macrumors.com/posts/12576968/
Worth reading too-
SwitchEasy Canvas - Cracking & Chipping of plastic
Same here. I ordered it and response from the company. I emailed them and they gave the me "we know that our website says In Stock but it is not and we are delayed a couple of days but it will go out." A few days pass and I get this email from them today:
A friendly heads up to our Valued Switcheasy Customer,
Thank you for your order. We are sorry for the delay.
Due to an unexpected delay with our overseas manufacturer, we
experienced inventory shortages, all colors for the Canvas iPad 2 are
temporarily out of items even though it says "In Stock" on our website
(inventory levels on computer systems can differ from what is
physically in stock.)
Our units should arrive within 2-5 days and begin shipping.
If this delay is unacceptable, we understand your desire to cancel and
request a refund (that includes the shipping fees.)
Or if you are willing to wait for this item, we will hold your order
for arrival of the item, and ship shortly thereafter.
When replying, could you please let us know what seems to work best for you.
We thank you for your patience and understanding.
Best regards,
Switcheasy Customer Service.
http://www.switcheasy.com (USA Website)
I have no confidence with Switcheasy at this point. They know that they have no product in stock for a week and they still list it as "In Stock". The product might be great but the company's business practices certainly don't give me the warm and fuzzies.
Pshhhh. I ordered mine last week and I Received this exact copied email from them until I emailed them 3x including my paypal transaction ID that they must have wasted extra time asking me for my PP ID.
Clearly they've not organized their sites about their inventory that always say "in stock" which is likely their marketing without them being available.
Sure their case looks decent in the video and reviews but I'd prefer ordering from a company without all the swishy washy talk.
Hey Xxxxx!
Due to an unexpected shipment delay from our overseas manufacturer, we
are temporarily out of items for the Canvas in all colors. *They went
so fast, we were not even able to put “out of stock” on the website.
We have been promised by the shipping company that our units will be
here within 4 days.
Please note that these are estimates by the shipping company and may
vary by several days due to weather, mail volume, customs delays and
other circumstances*
If this delay is unacceptable, we understand your desire to cancel and
request a refund (that includes the shipping fees.)
Or if you are willing to wait for this item, as soon as stock arrives
it will be shipped out automatically.
Again, we apologize for any inconvenience or delay this may cause you.
We appreciate your patience.
http://www.switcheasy.com (USA Website)
We are aware now from this thread that they're located in Hong Kong "overseas" which is a joke. I don't care their products are made in China or if it's matter if their built by underwater basket weavers or even in Pluto if they can drop some legit info if I'm buying anything.
Perhaps a new thread about their poor information offered for their customers which should be as important as the actual product.
I emailed them back this morning and I said this-
Switcheasy,
I am glad that I ordered a black ipad2 canvas! I have heard from a few friends having the same delay which I'd recommend updating your website. Besides- I have heard on CNN that your underwater basket weaver was attacked by a mega shark (other circumstances*?) including the weather, volume, customs, mail volume. Did you kill the shark...or dynamite? It would have to be a endangered specie.*Everybody, check for swamp leeches, and pull them off... Nobody else got hit? I'm the only one? What's the deal?
Sent from my iPad
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