So here's the story, again at the genius bar in Opera Paris, he looked up serial, said it was 3rd iPad, it's the 4th but anyways (I swapped once at the Louvre, 1. Bezel lift 2.bleed 3.dead pixels, but more like pin prick in led layer 4.bleed) didn't even ask my name? Do they have my photo/credentials/firstborn?!
Genius: Camera app and hand over lens for black test screen, quick glance around the screen cupped hand, asked if it was in all corners, I said yes but more so it's left border visible from seating area for Genius bar even in safari page chooser but the bar itself is spot lit. So he tells me look it's a known issue, you can swap now, you can wait 2-3 months, if we give you one today it's highly likely it has same issue. So geniuses can see it with a cupped hand.
It's a known issue and unfortunately nothing we can do about it at this time, kept saying 2-3 months. This sounds like LGs new fiscal quarter rumored where defect would be corrected. I asked if it was LG screens he said he didn't know it could be Samsung/Sony/LG (Sony?). I was like look I know LCD's have their problems, he's like no no no it's a known issue. Replacement has bleed, we observed it under counter 100% brightness but not as bad as original, maybe ok take home and see. He asked if it was ok I was like dude look at the spotlights in here! He agreed.
What inspired confidence was he said look, it doesn't matter, we will change it until you're happy. Really surprised by Apples attitude here in France considering the problems some of you guys are having re returns. No one time only ******** change it now or never, just bring it back if you're not happy and that's every time I called in. But yea they noticed 3/4 change, I explained why. Rightly so he was delaying me 2-3months, its the only time they'll have this fixed, genius' words. Also I asked about worldwide warranty as I bought in France and reside UK, again no problem it doesn't matter (until I meet those a******s at Sheffield Apple Store UK, worth the cost of the flight to France).
But equally when you've bought the smart cover, hdmi adaptor and a ******** from iTunes well yes they should be accommodating! The shopping doesn't end with the iPad purchase, and I'm not inclined to download from iTunes with yellow spots all over the shop. They're only getting away with this as it's hush hush, it's defective and they admit it (should record genius appointment) just not everyone notices, cutting their losses I guess. It would seem every ipad2 has bleed to a varying degree and recall would be horrendous, basically all of them.
Serial ipad No.5 is DLXFFK they're all as bad!!!*
Incidentally there was another dude getting ipad2 replaced. Brown boxes aplenty, drawers full behind G bar.
Yes I know, cool story bro, but it's good to hear what's happening at store return level.
Thanks for taking the time to post. We all help each other out here by sharing our stories. It is SO hit-and-miss with these iPads...unbelievable.
