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Original poster
Apr 12, 2001
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Fifty percent of iPhone owners who have iPhones swapped at the Genius Bar have never plugged them into a computer to backup or sync. That's according to a "little birdie" that former Macworld Associate Editor David Chartier (now at AgileBits) knows. It also suggests iCloud will save a lot of headaches and lost data.

icloudbackup-500x333.jpg

This is a big reason, according to this birdie, for why Apple Store Geniuses are excited about iCloud.

Backupophobes can get away with never touching iTunes after activating an iOS device. But folks obviously need to plug them into some kind of power source to recharge which, combined with a reachable WiFi network, is what triggers iCloud's automatic backup feature. Sure, these customers can manually reinstall apps one by one from the store, but they have no way to recover any of their data or media purchased on the device. That holds true for contacts, too, if users didn't sign up for MobileMe or even Google's free (and, in my experience, terrible) contact sync.
Apple's iCloud, with automated wi-fi sync and instant backup to the cloud will be a welcome feature for those millions who never sync or backup their current iOS devices.

Article Link: 50% of iPhones Brought to Genius Bar Have Never Been Synced
 
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ECUpirate44

macrumors 603
Mar 22, 2010
5,750
8
NC
This is so true. I know plenty of people who just buy all of their apps on the device and never backup.
 

mrfoof82

macrumors 6502a
May 26, 2010
577
15
Lawton, OK
This is so true. I know plenty of people who just buy all of their apps on the device and never backup.

Same. I've had a few people replace their phone with a newer model and then call me to ask how they move their data over.

iCloud solves a real problem. People don't want to do anything. They want it to "just work".
 

wordoflife

macrumors 604
Jul 6, 2009
7,564
37
Not that surprised. My friend's iPhone 3G is still running on 2.x I believe. *edit* he does still sync it ... but 2.x ?!?!?
 

Richdmoore

macrumors 68000
Jul 24, 2007
1,956
355
Troutdale, OR
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

More useful for me is syncing while I am on the road, hopefully icloud allows that as well as my home network.
 

dccorona

macrumors 68020
Jun 12, 2008
2,033
1
wouldn't this figure include all the phones brought in for exchange that were freshly restored? Those phones wouldn't contain any backup or sync data either...
 

arn

macrumors god
Staff member
Apr 9, 2001
16,363
5,795
I find I've been syncing my iPhone less and less. Before I would very regularly. now, I'll go weeks without.

arn
 

dmbfrontier

macrumors newbie
Dec 17, 2009
6
0
Makes sense to me. I personally hate backup. It not only takes forever, but it really doesn't help much when i can simply just re-sync. I know you lose some preferences, but nothing that cant be reset.
 

VSMacOne

macrumors 603
Oct 18, 2008
5,760
2,742
Just the other day I was talking to an iPhone 3G user and was shocked to see that their phone was still in iPhone OS 3.0.1 ... But I guess people who don't keep up with technology and don't usually sync with iTunes, would have no clue that there are new OS updates. They never had to worry ab that before the iPhone! :D
 

rorschach

macrumors 68020
Jul 27, 2003
2,272
1,856
I can definitely believe it from personal experience with customers like this. I think many people here would be surprised how many "basic" features of the iPhone are totally unknown to TONS of people.
 

Obi-Wan Kubrick

macrumors regular
Jun 18, 2007
205
0
I'm sorry but those 50% are idiots and don't deserve a smart phone. They are probably the same people that type the word "google" into the google search area of a web browser.
 

mactastic

macrumors 68040
Apr 24, 2003
3,681
665
Colly-fornia
Yep, I see the move to cloud syncing / backup / wireless updating saving the Geniuses a lot of headaches over time spent "fixing" problems that could be solved by updating and/or restoring from a backup.

What I'd really like to see is iOS be able to back up locally to my AEBS the same way my mac does via Time Machine. Or better yet, use the Time Machine as a cache, the middleman who holds the backup while it's uploaded to the Cloud (and vice versa when it's update time the Time Machine holds the updates). That would allow the end user to experience backups / updates at 802.11n speeds instead of whatever pathetic internet connection they have.

Edit: Arn, I'm the same way. Used to sync damn near daily, but often only weekly / every other week now. In large part I find this is due to my collection, over time, of more and more apps that sync themselves wirelessly. There's just not the need that there used to be, and once iOS 5 gets here I won't be surprised if I don't physically sync again.
 

HelveticaNeue

macrumors 6502a
Apr 24, 2010
641
44
Doesn't surprise me in the least. I know several people with iPhones and iPads who have never even heard of a software update and have no clue what syncing is.

I think they are the same people who boot up their computers and have to sit through 15 pop ups in the task bar from available Windows/Java/Flash/Anti-virus/etc updates available.

Finally these people will be backed-up without even knowing.
 

GLS

macrumors 6502a
Jun 26, 2010
561
600
No surprise to me at all.

My sister, BIL, and a handful of friends have (or had) never sync'ed theirs to a computer either. They all call when then have some random iPhone issue...and when I ask the question, I get the "uh, I never have" or "I am supposed to do that?"

I'd like to think I've broken my BIL...he does it once a day now....my sister, on the other hand....
 

VSMacOne

macrumors 603
Oct 18, 2008
5,760
2,742
So since iMessage keep track of conversations across devices, does that mean that Text Messages will also be backed up into the cloud? That would be fantastic!
 
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