i think amazon is making a mistake, and i definitely do not plan to buy their tablet. love the company, hate the way they handle their technical support.
why?
i bought a kindle dx last year. this is the large model that is the same size as the ipad and proposed tablet. there are many good things to say about it, and i remain pleased with its performance. but, what i am not pleased with is amazon's treatment of updates.
no software updates
i have not received a single software update in the year that i have had it. meanwhile, the 6 inch version has received multiple updates that have greatly enhanced its usability. the "premium" version is now very far behind. i still have no support for foreign languages, no page numbers, etc. there are simple hacks for the foreign languages, so it is technically an easy fix, but amazon won't do it. this is sad, but OK.
no straight answers
the problem is what happens when you contact amazon about it. in repeated emails i have asked IF they plan to update the kindle dx. i don't even care about the dates or the content. i just want to know what plans they have to support it. they refused to answer and only sent back polite, circumspect, non-committal emails. basically, you will know when we update it because we will tell you. we have passed on your concerns to the development team. lots of people have asked and been similarly ignored. you can easily see this on the internet and on discussion boards. lots of frustration out there with amazon's attitude.
who cares?
i think this is a big deal. i know when i buy an apple product that i will receive relatively frequent updates and improvements that will extend the life cycle of the device as long as is technically feasible. i still have the ipod first version and it is far more useful than it was when i first got it (copy and paste, for example, didn't exist). apple is truly impressive in its technical support for the products.
go in with low expectations
amazon has not impressed me one bit. i paid easily three times the cost of the 6 inch kindle, but i have received no technical support, and amazon refuses to tell me if i ever will. like i said, there are many things about the device to like still, and there is a hack to help me out, but one thing i learned is that amazon's back end support is unreliable.
apple is more reliable
in other words, if you buy a tablet from amazon, don't expect to ever get a straight answer about forthcoming plans, or an update to the software. if you are looking for an apple alternative, i say look elsewhere, because amazon hasn't figured it out yet.