2011 MacBook Air 13 Display - Faint horizontal lines
I have exactly the same issue. Infact I find this a bit unacceptable. As much as I like Apple, I think this is a design flaw. I took it to my local Apple store today and they were speaking as if this is my fault?!?!
They asked me: Do you take it around a lot?
I answered: Of course I do! Isn't this the whole point in the MacBook
AIR?
Then they asked me: Did you apply any pressure to it? The pressure will cause the display to be pressed against the bit between the spacebar and the trackpad and this will make an imprint on the display. (He was saying this as he was pressing on the display with the lid closed and I could actually see it bend in the middle even with Incase snap case around it.......)
I answered: No, I'm so careful with my £1300 MacBook Air thank you very much. Infact can't you see that I have an Incase Perforated snap case and a dedicated laptop bag for it? I think this is stupid and this is surely a design flaw. Even if pressure was applied somehow through my many layers of protection, does a bit of pressure make an imprint on the screen permanently on a £1300 laptop? This is totally ridiculous.
They said: We'll 'LET YOU OFF THIS TIME'. Allow us 7 days to order the parts and once we have it, we'll call you to bring in the laptop and from then it could take another 7-14 days.
I answer: The laptop is 3 months old and I've never even put a piece of paper on top of it. Also, this is my ONLY computer and I'm a final year student studying Computer Science (I have a lot of work to do on my MacBook......). Am I going to be laptop-less for a few weeks because of a stupid little design flaw?
They said: This is all we can do for you I'm afraid. In fact, this isn't really supposed to be covered by AppleCare as this is an external factor so this will be a one off but if this happens again, we can't do the same.
I'm absolutely furious at their reaction to this.
All MacBook Air owners may want to check their display using a BLACK background. See my photo attached on how it looks when affected.
The 2 white lines are the lines caused by the bit between the space and the touchpad and the 2 black vertical lines are the lines caused by the sides of the touchpad.
BASICALLY, ANYBODY USING A MACBOOK AIR, DON'T CARRY IT AROUND AND DON'T USE IT OR RISK APPLE BLAMING YOU AND LOSING YOUR MONEY!