Waiting on line....
I know that when the 4 came out I tried to pre-order and was not successful in getting though, after the pre orders there were in store reservations which I got. When I arrived at the store in Reno NV @ 5am thinking I would see a hand full of people, there were over 300 without reservations and about 50 with. I got in the shorter line for the reservations and was out the door by 7:30A, new phone in hand. For the other 300 who knows. My guess is tried to get through and failed, cant wait 2 weeks for their phone to arrive, that is silly.
I got in on the pre-order at 4am PDT after trying until 2 am going to bed and waking up and thinking, ok one more try and bamm, ordered 2 in 2 tries 10 min sleep lost.
If its this bad for the 4S - wait until the real 5 shows up..