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Old Oct 14, 2011, 09:15 AM   #1
straleno
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Did your AT&T service activate right away on your 4S?

Got my 4S from UPS first thing this morning, went through the set-up... and no service. My old 3G now has no service, either, so something seems to be in the works, but it's been almost an hour and my new one still has no service.

I saw that this happened to some iP4 people last year.

So, did your service come on right away? Anything I can/should do?
Thanks.
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Old Oct 14, 2011, 09:25 AM   #2
LeeRod
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HAven't been able to get mine yet. I got through everything and wait for a while and then it says:

"Your activation is still pending. You will receive and email notification once your activation is complete.

We're sorry. There was a problem connecting to the server. Please try again later"


So do I keep trying or wait for the email??


My old iPhone is still active.
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Old Oct 14, 2011, 09:26 AM   #3
Anthony T
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Same thing is happening to me.
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Old Oct 14, 2011, 09:26 AM   #4
cmm26red
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Quote:
Originally Posted by LeeRod View Post
HAven't been able to get mine yet. I got through everything and wait for a while and then it says:

"Your activation is still pending. You will receive and email notification once your activation is complete.

We're sorry. There was a problem connecting to the server. Please try again later"


So do I keep trying or wait for the email??
Same here, I can make an emergency call, start over, check wifi settings, or wait, going to take the later and hope it resolves quickly...
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Old Oct 14, 2011, 09:30 AM   #5
j4bles
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Took about 30 minutes for mine to start working.
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Old Oct 14, 2011, 09:31 AM   #6
sunny240
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Got the same thing. Still waiting after 15 minutes. Hopefully, it won't be longer than 30.

Update: Just restarted the process again and it went through.

Last edited by sunny240; Oct 14, 2011 at 09:50 AM. Reason: Update
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Old Oct 14, 2011, 09:33 AM   #7
drew1319
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trying to activate 1 of 2 right now - same message - guess I'll wait a bit for the email.......
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Old Oct 14, 2011, 09:33 AM   #8
LeeRod
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Well I tried again after may last post and have made it past that point. Just finished the restore form my old phone and it is now activated. My guess is that a lot of phones are all trying to get activated right now.
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Old Oct 14, 2011, 09:37 AM   #9
macworkerbee
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Same thing just happened to me but I kept doing the start over option and just got it to go through. Restoring now....
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Old Oct 14, 2011, 09:46 AM   #10
ninjapirate
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Maybe a dumb question...

I'm having the same issue. I get that message of activation pending and an email being sent to me. How have you guys "started over"? Would love to try again and see if I can sneak through...
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Old Oct 14, 2011, 09:49 AM   #11
Anthony T
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After waiting a while and trying to active it with the phone connected to iTunes, I decided to "start over" from the phone itself and it worked. Restoring/syncing now.

----------

Quote:
Originally Posted by ninjapirate View Post
I'm having the same issue. I get that message of activation pending and an email being sent to me. How have you guys "started over"? Would love to try again and see if I can sneak through...
On the phone screen, it should give you an option to start over.
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Old Oct 14, 2011, 09:52 AM   #12
blkonblk17
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Still trying, First on phone then on computer.


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Old Oct 14, 2011, 09:53 AM   #13
amann76
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i guess it is a good thing the ups guy wont get to my home until later this evening
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Old Oct 14, 2011, 09:54 AM   #14
rockyroad55
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Quote:
Originally Posted by amann76 View Post
i guess it is a good thing the ups guy wont get to my home until later this evening
Haha true.
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Old Oct 14, 2011, 09:54 AM   #15
saccento
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same here - at first i thought it was because I have one bar but then I tried on my mbp.. still nothing.
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Old Oct 14, 2011, 09:55 AM   #16
ninjapirate
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Thanks Anthony. It was weird, I was just getting a screen with no option really, but to wait.



Realized I could still try from iTunes on my computer, and when I plugged it in, it worked!! Restoring from backup now...
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Old Oct 14, 2011, 09:57 AM   #17
matthewskyle
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Originally Posted by amann76 View Post
i guess it is a good thing the ups guy wont get to my home until later this evening
Our guy knows me by my weekly amazon packages, my wife said he normally shows up around 11. Dude was knocking on my door at 8:55
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Old Oct 14, 2011, 09:57 AM   #18
Biggy Smalls
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Ninjapirate, just hit the home button and it will give you the option to start over on the phone.
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Old Oct 14, 2011, 09:58 AM   #19
Stangs55
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Quote:
Originally Posted by amann76 View Post
i guess it is a good thing the ups guy wont get to my home until later this evening
I've got a feeling tonight will be even worse...
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Old Oct 14, 2011, 10:00 AM   #20
saccento
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if only i could ask Siri to activate it for me.. she would do it in a heartbeat
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Old Oct 14, 2011, 10:00 AM   #21
alvarez16
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Originally Posted by Stangs55 View Post
I've got a feeling tonight will be even worse...
I agree ^^. As the day goes on, more and more people will be activating (especially people getting home from work). On top of that, by this time the AT&T servers will be overloaded. I hope I can activate mine.
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Old Oct 14, 2011, 10:03 AM   #22
Erica29405
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You guys have me worried now.
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Old Oct 14, 2011, 10:04 AM   #23
JRoDDz
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What the hell is wrong with AT&T? Can't they get anything right?
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Old Oct 14, 2011, 10:04 AM   #24
Four oF NINE
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Haven't been able to activate the phone solo yet, will try with iTunes now..

edit update: activation via iTunes resulted in the following onscreen message:


"Your activation is still pending. You will receive an email notification once your activation is complete.
We’re sorry. There was a problem connecting to the server. Please try again later."

Last edited by Four oF NINE; Oct 14, 2011 at 10:14 AM.
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Old Oct 14, 2011, 10:07 AM   #25
Stangs55
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Quote:
Originally Posted by JRoDDz View Post
What the hell is wrong with AT&T? Can't they get anything right?
Usually not.
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